New 2017 / 2018 Ford Flex For Sale Near Green Bay, WI

The salesperson was totally unimpressive with his lack of knowledge on vehicle inventory even sending us photos of the wrong auto. Past dealings have been 5 star +, but not this one.

Left me a voice mail could not understand it but I called back and did not hear from them again. If my small monthly payment does not allow for dealers to call me the ok. Good customer service is to follow up no matter what.

ATTENTION!!! NEVER BUY ANYTHING FROM THESE DECIETFUL CON-SCAMMERS !!! Never, buy from here this dealership is very misleading and disceitful. I came all the way from MI to purchase a 2010 Ford Flex limited and was already approved for the loan and had all my information together. I called the dealership 1,0001 times to make sure everything was ok before I drove 5 hrs away. Got to the dealership and they failed to tell me the they put an extra 2,000 miles on the vehicle, the tail light was broken, many deep sratches on the paint job, interior not cleaned, when we test drove it the breakes and roders were grinding and they stated it's becuase the car was sitting. But how would the car be sitting and it has and extra 2,000 miles on it that they again failed to tell us about before we got there. The car sales person insisted that he give us a test drive through the hood as if he assumed we knew about the hood or even felt comfortable driving through the hood. He stated that many of his co-workers have drivin this vehicle home. They don't try to work out any deals with you. To make a long story short after driving 5 hours from MI to purchase this vehicle it was NOTHING that we expected. The manager was very rude and interrupted me as I was talking , my husband had to step in and say please let her talk. After dogging this vehicle as they did, we asked if we could get some monies off the sticker price of $ 26, 977.00. After they tried to negosiate a deal in the LOBBY instead of offering us a seat in their office so others won't hear our personal business. They came back with some numbers but before I would hear them out I asked to speak to the mananger in a office so others wouldn't be in our business. Any who they said they would take off $ 77.00 off the sticker price. We were so upset and insulted after going through all of this they only said $ 77.00 was all they could do. We walked out and said no thanks and have a great day. ATTENTION ALL DO DONOT BUT ANYTHING FROM THESE PEOPLE THEY ARE SCAMMERS....

Purchased a used car from Dorsch Ford West. I was treated great by everyone and received a good price on the car. Jim Eliason was very professional and a pleasure to work with. I highly recommend seeing Jim Eliason at Dorsch Ford West for your next vehicle.

Took forever just to have a disussion about financing. I was there more than 2 hours and only spoke one one one about 15 minutes

I ended up buying an escape instead. The dealership was very helpfu.

Very Friendly!...Very Attentive! Great Service!

They were great. That truck was gone by the time I got to look at it. They did help me buy another one.

Very quick response

They were very prompt in their response back to us, set up at immediate test drive with us, and were knowledgeable and professional. Had absolutely no complaints.

Helpful

They contacted me right away, with other options since the car i wanted was gone!! They will let me know when they have something that I'm interested in.

The truck had some major rust and a tick on the motor that the dealership knew about, I wish they would of mentioned it before I made the hour drive..

He responded next day saying it was in the shop getting a new door lock actuator. He then emailed me again a day or two later informing me it was done and ready for a test drive but when I looked around the lot after hrs, its not to be seen. Do they hide the cheap cars?