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Rápido

Good

Very helpful

Called this dealer on two trucks. Both trucks were "in transit". It's been two weeks and now the trucks are off the website.

Very nice staff. Everyone was nice & personable. Respectful of my time & wants.

Car was listed online as delivery, but the company doesn’t deliver the lady I talked to said I could negotiate the price if I came to the dealership but not over the phone which made no sense.

They replied promptly nice dealer

The dealer responded to my initial contact, but later when the price dropped and I tried to make contact but got no response, Discovered via CarGurus that the vehicle was no longer available. A good salesman would have let me know the vehicle had been sold and would have asked if they could contact me if a similar vehicle became available.

Horrible experience. They lowered the price and after two months of not selling they raised the price. Offered me $4000 less on my trade than any other dealership and would not move on their price even though two months earlier it was $2000 less.

experience was positive.

Dealer sales person was prompt in email and sending information on the car but refusal to explain or provide final cost with tax tags upon request by email. Other dealership provide pricing via website and email or telephone.

Terrible. I talked with salesman about doing a test drive. Had it scheduled for Saturday . On Friday evening I called to confirm and was told it was sold. If I had not called, I would have driven over 3 hours. Salesman told me “we have other vehicles on our lot.” He knew I was interested in this one because of the color.

Seemed to be very straight forward and no surprises like other dealerships.

Quick response to my messages

I was just looking at inventory. But they did contact me. So I appreciate that.

They were courteous and answered my questions right away.

Very good!

He was cool

They responded fast but I had already closed a deal with another car lot

I did enjoy the way RK helped me, very happy with the way I was treated and the used car is enjoyable Thanks to all the staff that was a part in my time at the dealership

Dennis, was very attentive, and answered all of my questions. Best truck buying experience my wife, and I had. Thank you

Gave me a estimated price of approximately $37,000 out the door but never got purchase order. Still waiting

Prompt polite

Contacted me but was pushy on getting me to come that day but would not discuss pricing / trade did not want to waste my or their time if we could not get numbers where I needed them to be.

Great experience.

Responded a few days after I requested information. Would not negotiate price at all. After I finished talking to them the price went up.

Good

Immediate response

Stopped by dealership and looked at vehicle on lot. DECEPTIVE ADVERTISING. NO PICS OF CAR POSTED SHOWED THE FRONT END DAMAGE (entire new front bumper cover needed). WASTE OF TIME. STAY AWAY. Top price asked, assumed in decent condition, NOPE. Looks like driven hard, and a LOT of front end paint chips. DEALER reached out via email even though I posted complaint about their shady practices...they made no apology, ignored my complaint completely.

Prompt and helpful responses

Took my credit information, and didnt respond, to anything after. Very unprofessional

They would not give me the advertised price on cargurus. I have the email response that says that.

They responded quickly to my email and gave me all the information that I inquired about plus, a walk around video of the truck. Truck, paperwork was ready when we got there. Great customer service. Highly recommend. If you want the same experience as we did, ask for David Kolendo!

My experience was great the salesman, the employees were very professional and helpful.

Great experience. Car salesman was very helpful.

The sale clerk was nice

I did not visit the dealership, but they reached out to me right away. They also checked back with me periodically.

They was nice

They answered me in a timely manner. Would deal with them again.

I submitted an inquiry through car gurus. Then they reached out same day and set up an appointment to test drove some vehicles. My salesman did everything I asked and never pressured me to do anything, which I love. The whole process was smooth and easy, with no pressure to buy any extras.

Very cordial and efficient experience.

The Koons Tyson Chevrolet team were great to work with in finding and buying a used Equinox. Personnel were helpful, knowledgeable, and courteous. Process was streamlined and painless.

Not the best. Basically a little rushed through the process. Car dealers really aren't a very compassionate bunch. They only care about the sale. Never even offered a business card. Was not shown how to operate the car, infotainment. Etc.