New Buick Encore GX for Sale Nationwide

Awesome Sales Staff that intended visit once the C19 Pandemic is over.

Good

George was very helpful with getting me the “out the door” price that I wanted! I will be back for my wife’s car!

Slid the truck, but make every effort to find another

They kept following up, but didn’t give a better price for a long time. That part of the game I don’t like. But since they stayed in contact, they got my business.

Very nice guys and not too pushy!!

My overall experience with Rick Hendrick Buick GMC was very pleasant. Tavien was great to work with.

Awesome is all I can say

They were great! Up front and honest. Didn’t play games. Honestly worked hard to get me the best price they could. Went above getting my price for my trade. Excellent experience.

They worked with me I purchased the truck

They found the car we wanted and delivered it to our home,

The sales rep was professional but after the test drive he went and called his manager who was so unprofessional and it looks like he didn’t want to sell the vehicle. He said “the vehicle is $46,000 plus all fees and tax , so you will be looking at about $57,000 can you afford it?” Then we asked if he can give us a discount his answer was “NO” then we just walk out

Had been working with dealer to buy a car and after a few days the dealership was dishonest and told us the car was sold when all they did was up the price by 5k.

Awesome dealership, would surely recommend them to anyone.

The dealer contacted me in a timely answered some questions right away but took about a day to answer a pertinent question. They kept calling me and texting me which was bothersome.

Very friendly and excellent service

Good people

Dealership really tried working with me. They were in top of things.

This truck is rusted out. They did a great job of hiding that fact in pics. Wasted trip

Was able to work out a deal on the car exactly what I was looking for a good running gas saver. Staff was friendly and transactiona went smoothly. A+

Biggest let down The person that we were supposed to meet was not there and nobody was prepared. I had an appointment to see this vehicle and drove in to see it and it was filthy. The steering wheel was sticky with filth and the seats were disgusting. Not show ready at all. The sales team said “they didn’t have time to detail it” really? You knew we were coming to see it.

Terrible online customer service. The salesman I spoke to never followed up on anything that I asked about.

Prompt response to my inquiries.

Contacted dealer about a few things with questions I had from being out of state. Salesman took my info said get back to next day nothing. Called back same person had no idea who I was lol, Guess thought I wasn’t a serious buyer. Thank god I found one local and private then deal with these clown car salesman

Excellent service!!!!

Called and asked for more information on the advertised vehicle 5 times and emailed 7 times with no response. When I finally asked to talk to the sales manager, I was told that the advertised price was not correct, but that this vehicle would actually be $10,000 more than the advertised price.

Very professional and helped my friend purchase this car.

Good Price Excellent service

Outstanding

Great

They were attentive and courteous

Very bad customer service. Bait and switch. Leaves cars advertised that were sold week(s) ago. Poor follow on contacting. Called dealership and the operator said she didn't know who the person was that e-mailed me.

Great follow through by their sales team. Accommodating but not pushy.

Diego is a friendly salesperson. He is diligent to follow-up on all questions and offers relating to the car that are considering to purchase. Thank you.

They contacted me immediately and we were able to work our a deal and I purchased the car within a few hours. Rafael was our salesman and he was wonderful! Will definitely refer friends and family and visit them again

Very kind folks

Rep responded the next day, but then I never got another answer from him. I tried calling, and they said, "he's an internet Rep only." Then, none of their other Reps were available by phone, at that time...never heard from them again.

Sales worked with me to get the car at the payment I needed. Had to give up some of the bells and whites, but love the color and the new infotainment system.

Feel we got a great deal on what we were looking for; unfortunately with new tires out on we had to pay for balancing ourselves since it was sold ‘as is’ and it wasn’t detailed with some trash and tons of dog hair.

Great speed in getting info out and answered all my questions, will get a quote from them when I decide to purchase. Thanks

Great response time

The price shown in this email,was not the price they offered,or I would have taken it .in spite of the low trade-in they offered me. They did respond quickly ,and treated me well.

Great team. Good people. Liked the car. Couldn't make the numbers work.

Very anxious to sell me a car. The car I was looking for was sold already They called a lot to try and get me to look at other vehicles. Very pleasant to talk with.

Great experience dealing with the used car sales team and finance department. Would highly recommend this dealer!