New Buick Encore GX for Sale Nationwide

Unhelpful and made customers wait over an hour due to their “sales meeting”. Unwilling to help make a deal.

very good

The dealer did call me back on a timely manner. It was well appreciate. It was nice doing business with them.

Very helpful even though we didn't buy

When I got to this dealership, the person who was supposed to meet me was not there and I did not get a forewarning... I did tell the salesman I was getting a ride there so I wanted to make sure I wasn't wasting my time and I ended up getting someone who only spoke Spanish to assist me... I do not speak Spanish... There needs to be more diversity considering this dealership is in Miami... Not a great experience, but everyone was nice...

Vehicle was available and sales staff helped!

Horrible experience Had financing secured with westlake but was told that was a sub prime lender and then they shot gunned my credit to over 4 lenders looking for financing and then tried to sell me a warranty telling me I would be stupid not to buy it. I would have been stupid to purchase anything from that dealership.

Pricing listed on CarGurus is 5000 less than what they actually priced the vehicle. Also buyer beware, the dealer add ons are $2895!

Very poor Called before & was assured that the vehicle that I wanted to see was there Not only was the vehicle in question not there, no one there seemed to know their inventory I’ll never return to that dealership

Very good and responded very quickly. Still working on a deal

This dealership worked well as a team to get the answers I needed! Job well done!

Looking for 2013. Drove away with 2017 Cadillac. Dave Bradshaw is great.

It shows a price but when you get there they tell you about extra fees which area about 600 dollars. I tried to negotiate a lower price and they told me that is best they can do and would not budge. Would not recommend anyone to buy from them. Also the dealership says they will help you find what you want and no help was offered after I didn't want to pay that for this vehicle. Bad way to run a dealership.

Great

They reached out but not the truck I was looking for

Good follow up

The sales guy was nice but overall the dealership was the worst one I’ve been to. They kept changing the price and then they don’t listen to what you want and budget. They made it so difficult. Won’t recommend to anyone unless you just want to waste more time then needed.

Dealer sent email saying they called. I constantly sent emails and could not get a response nor did I see calls. I told them I prefer email contact

Excelente

Terrible to deal with. Never heard back from them after the employee sent me an email that they were dealing with a personal matter. They appear as if they don't want to sell cars in there dealership.

They sucked!! Did the very minimum and acted like they didn’t even want to sell a car! They can go screw themselves!!

Nice people , very friendly and professionals

They response very quick and profesional

Good communications via email . Follow ups were well done and received. Rafael was most attentive. John

Called me quickly. Good follow up.

Went all the way down to Doral which was like 30 miles away from where I live couldn't even test drive the car because the key didn't work with the car the key was broken so I went down there for nothing

Twice we made a verbal agreement on the phone and when I went to give the down payment they informed me they had already sold the truck. TWICE. Unbelievable that a company could do this to someone!

They were very helpful in getting me financed and The salesman was very professional.

Got bombarded with auto generated emails. Spoke with some chick in internet sales through text. I asked her a question about the vehicle I was interested in and she didn't respond till the next day. Guess she had more important things to do then her job. Probably got distracted with her Facebook.

Excellent place and staff.

Very unprofessional sales reps completely waisted my time/day drive from wpb to Miami vehicle listed price was not honored price actually went up over 10k and salesman could not explain to me why

One of the salesman contacted me that was very nice.

They were excellent. No hassles. My whole experience with trading in my used car took only 2 hours but I was prepared had my approved loan and knew the vehicle that I wanted.

Although I didn't buy a truck from this dealer, they were very responsive and competitive, and would look at buying from them in the future.

Truck was sold but wasn't informed until at the dealership.

The price listed is a lie. They will still add on $2000 for "recondition." They will also add $1000 for "admin."

Sales personnel were amazing, very knowledgeable, and very personable! Will buy from again and will recommend!

Freedom Chevrolet has been an overall great experience.

I arrived at the dealership this morning 10 minutes before my appointment to find out the truck had been sent to auction. I drove half way across DFW to this appointment. Very poor experience.

Talked with salesperson. He was very helpful.

Good

I’ve been searching for the right truck for me and they helped me get in my new truck. Even me living 6 hours away I was able to get numbers and all the info I needed to purchase this truck. They responded very quickly and were all ready for me when I got to the dealership

Very pleasant and knowledgeable of the products and offers for the dealership.

Prompt response

We drove 2 1/2 hours to meet Jeremiah which I had already contacted via email. He was aware we were coming to look at specific truck and I had emailed him through Cargurus so it showed the price listed. Once we got there he showed us a much higher price and wouldn’t even honor Cargurus price or even their own website! They also tried to give us $9000 for a $15000 trade in value. Save your time and money. Don’t go there.