New Buick Enclave for Sale Nationwide

Very helpful even though we didn't buy

When I got to this dealership, the person who was supposed to meet me was not there and I did not get a forewarning... I did tell the salesman I was getting a ride there so I wanted to make sure I wasn't wasting my time and I ended up getting someone who only spoke Spanish to assist me... I do not speak Spanish... There needs to be more diversity considering this dealership is in Miami... Not a great experience, but everyone was nice...

Vehicle was available and sales staff helped!

Excelente

Terrible to deal with. Never heard back from them after the employee sent me an email that they were dealing with a personal matter. They appear as if they don't want to sell cars in there dealership.

They sucked!! Did the very minimum and acted like they didn’t even want to sell a car! They can go screw themselves!!

Nice people , very friendly and professionals

They response very quick and profesional

Good communications via email . Follow ups were well done and received. Rafael was most attentive. John

They responded courteously and timely- it was just a long drive so we chose one similar and closer to us

Helpful Knowledgeable and accommodating

Good

Great Customer Service

They were very quick to contact me and set up a test drive appointment with me right away! All went well and we decided to purchase the car and they lowered the price for us after some discussion. Overall a nice dealership. Tobie was was very nice and helpful as well as Brandie who set up our appointment for us.

Great customer service & wonderful sales representatives.

Amazing experience. Dealer contacted me asked what I was interested in. We talked price. He called back in 30 minutes with the numbers. Drove down he put it on paper, agreed. Financing was little bumpy, was told one rate on floor. Got in office they quoted .6% higher. Didn't get to floor rate but close.

These people are very responsive and helpful. The vehicle was purchased before we could respond to them; but they followed up and tried to help anyway—not pushy either.

Awesome

Called me quickly. Good follow up.

Went all the way down to Doral which was like 30 miles away from where I live couldn't even test drive the car because the key didn't work with the car the key was broken so I went down there for nothing

Twice we made a verbal agreement on the phone and when I went to give the down payment they informed me they had already sold the truck. TWICE. Unbelievable that a company could do this to someone!

Very informative. Quick response

Communication. dealer was quick to respond to your inquiry Listing accuracy. the listing accurately described the conditions of the vehicle On-site experience. the car was clean and ready for test-drive Customer service. the dealership staff was friendly and accommodating Overall impression. I Would you recommend the dealer to my friends

Did their best to help me get into a Jeep. Unfortunately the numbers did make sense at the time. Hopefully they call me back in the future when they get more Jeeps in

Very nice sales representative but the dealership Would not work on The price of car even though it had some issues they wasn’t willing to fix .

Laria is the Best and the people is Soo generous and kindly is spanish words "" SON CHINGONES ""

The dealership sales professional, Matt Gamble, is a knowledgeable, courteous and reliable young man. My encounter with the sales team went above a five-star rating. All-out consideration was given and a sale was made to a very HAPPY CUSTOMER !! Thanx, Laria Chevrolet * Buick I'll be back...lol

The dealer had several used minivans that were of interest and we got to test drive them. We ended up dealing with two sales people with a handoff after first test drive. That was fine and second sales person worked with us to come to an agreement on price and trade-in. Overall a good experience and we were happy with car and price.

The vehicle wasn’t even available! I sent several messages and after a week they said it has been to auction several weeks ago... seemed like a bait and hook situation. They tried showing me and selling me other trucks with higher prices...

Was asked if the email I submitted was good to send info to which I replied yes please use this email. Then never got anything else. No phone call no email not text nothing! How much more unprofessional can you be? I found and purchased my new truck already as I was ready to buy and these guys I guess do not like to sell vehicles! Thanks for nothing Megan! Great NOT DOING BUSINESS WITH YOU!

Great experience and excellent customer service!

The people at griffin are awesome... They made buying that car a seem less experience... My salesman Arte was helpful every step of the way and Wendy helped finish off the deal with the financing... The two of them are the best

Very pleased with my purchase. Good selection and fair pricing. Team was great in working together to get things done.

Review of car from dealership not factual. Salesman made excuses for all broken/repairs needed and tried to tell us newer cars did not have spare tires...it was 2016 missing tire and Jack...then blamed on service. Not helpful at all.

Although they did return the contact, and were courteous, the price listed in Car Gurus is thousands of dollars less than what they are actually willing to sell the car for. It caused some waste of time.

Stevie and Dy were personable and professional. They got back to me right away and introduced themselves individually. I did not feel "hounded" or "pushed". Out of all the other places we tried, this one was the best. We walked out with a car.

Very nice and helpful

They were super! I ended up buying this car!

Very helpful. Tried to help me find a Toyota Avalon XLE that had low miles and a great price, but the place was too far.

They were very helpful in getting me financed and The salesman was very professional.

Got bombarded with auto generated emails. Spoke with some chick in internet sales through text. I asked her a question about the vehicle I was interested in and she didn't respond till the next day. Guess she had more important things to do then her job. Probably got distracted with her Facebook.

Excellent place and staff.