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Not happy with the whole process. Did not disclose just one key, I received the card with no floor mats. It immediately needed wheel alignment. Yet thus dealership charged me over $1100 for pre delivery charge fee. I did not see where those charges really entails. My dealership where I live only charge $580 for fees. Have not been reliable, and does not sta d for their name. I do not recommend this dealership.

Dealer added $1394.00 of extras that were not necessary or asked for and refused to remove the extra charge.

They respond mych better than most dealerships.

Replied very quickly

Although I decided to go with a different vehicle, they responded fast and was helpful.

Very helpful

Great service thanks for the Lexus

Called me right away

We purchased this car and Troy was our Salesman and was great

Fast responses and very helpful

Salesperson was very helpful

They contacted me and tried everything to get me in. Weather in Texas prevail and was not able to arrive... hence car sold. Staff was very kind on trying to get me the deal however and price was awesome. Maybe next time.

They was helpful and got me approved.

Responsive and helpful.

They took my $1000 deposit promised to hold for a week and sold it out from under me, they did however apologize for their "mistake" after I had made travel arrangements, financing arrangements, time off from work etc. They were to call me back in 24 hours with a plan B, Never did. They lied and deceived, did not do ANYTHING they promised except take my deposit! I have yet to hear from these crooks. Wish they had a negative 100 rating! Do not trust these liars!

Everything was easy, quick and smooth.

Very informative and helpful

They were very helpful during my time of distress. I desperately needed a way to be mobile.

Very positive .... Gave me data and we are happy

I drove the truck I was interested in and the sales person was helpful.

Myron and Joseph Airport Toyota aa a whole worked above & beyond to get me into a great vehicle; finding an amazing % rate and payment for my credit situation,, after many couldn't. Myron communicated clearly, quickly and always straight forward. The car was clean & warmed up as soon as I arrived for the test drive and the paper work didn't take long at all. I highly recommend contacting him if you have a complicated situation and want to be treated great!

Matt was great and followed up many times. I was doing research first and not ready to buy. But he kept checking in. I bought new from another dealer 5-1- hybrid. Wish it was him!!

Had a very nice transaction with the personal at Burien Toyota just wish they were more transparent with the cars battery it was bad almost left me stranded just 3 days after buying it now I know why Tim told me not to turn it off when he brought it out for a test drive he said don't turn it off he had the A/C going if he was just upfront and say something like the battery is weak might need replacing it would not of been a deal breaker. But love the car

The dealer was very efficient and helpful in reviewing the car I'm interested in.

Very friendly service.

Great

Good communication. Professional staff.

Got a good deal on the truck and a great deal on my low mileage trade-in. It was a no pressure buy, just gave me the carfax and the keys and let me decide for myself.

Had a appointment today and they sold the car in the morning without telling me!

Gary is wonderful, had a great experience!!!

Good

Best dealership that I have ever dealt with! Very friendly! Very helpful! Would HIGHLY recommend them to anyone!!!

Camden was a gem to work with in the car buying process .

Dealer was responsive.

Pay attention to detail. Ask for itemized pricing. They didn’t know much about the car, but we did. We had to remind them to give us plates. We felt the process was slow, taking 3.5 hours from start to finish. That said, we feel like we got a great deal and they gave us more for our trade-in than anyone else.

They made an appointment under false pretenses. Knew the vehicle I inquired about was no long available. I tried to give them them criteria for the vehicle I sought and they did not listen and were going to have be come in for things that did not fit my needs/wants. I knew they were playing games when I called in advance of the appointment no one replied to my inquiry. I spoke to manager and several used car salesman. So its a multi layer issue.

Dealer did not have badlands in stocks tried to switch me to outerbanks

Very proactive in their follow-up. Their models were very nice, but higher than my budget would allow. I choose a vehicle from another Ford dealer closer me, and within my budget. They were very professional and upfront with their answers and prices, which I appreicated.

Great response

Never replied to numerous contacts with anything but spam emails, never answered any questions, just put me on a mailing list.

Awesome experience. They were fast and very professional. I would definitely recommend this dealer to my friends and family. Jose was thorough and took good care of me.

Very nice but just didn’t have what I wanted

Very responsive & helpful

In person @ dealership ! 2021 RAV4 to purchase 3 hours later all paperwork done ! Sales associate said delivery approximately. 4PM today. No phone call. NO delivery ! Cancelled payment!

Good 👍