New Dodge Durango for Sale Nationwide

They requested my phone number and never called me. I tried calling dealership several times and couldn’t even talk to anyone or leave a message. They emailed me a few times but never talked about the vehicle I requested

Called back quickly but wanted to negotiate prices that were only an advantage to them.

love my Dodge

They were prompt and polite in contacting me. Because Hemet is a long trip out there, I have not yet planned to drive out to inspect the vehicle offered for sale.

I notified a salesperson that I would be on the lot. I sent a text, said I was there. He never attempted to find me. For some reason he didn’t see my text for 30 min. I saw a few other salespeople who offered no help. I moved on due to the substandard customer service.

The worst car buying experience ever, the price tag on the car we looked was 31k ,we loved it ,started the purchase Paperwork, the final price ended up to be 47k !! And guess what the tax calculation was based on the MSRP price ! Don’t waste your time .

Contacted me a few times. Did not harass me but would liked a little more communication. I been talking to dealers all over the country.

Very helpful and respectful sales team.

Pleasant experience

I was told twice I believe this salesman was to send me pictures or videos of the truck I was looking for, hadn’t got it yet. Athey to send me so many others trucks that didn’t interest me, but I had to go though them ! Wanted low mileage trucks

Great people to work with I would recommend then for your next car or truck.

Salesman sent me several emails and phone messages, but I never went and looked at the truck as the dealership was a 3 hour drive from me.

Return inquiries very quickly but not to pushy. Very helpful and easy to work with

Great Dealership Great Workers I LOVE MY NEW JEEP

Salesperson responded quickly and was. Very helpful. Arranged a time for test drive. With pre-approved financing, the process of test drive and completion of purchase was done in 2hours, even on a busy Saturday.

Very helpful and friendly staff.

Very good!

Vehicle was not as described. Damage to the right front. Not detailed. No negotiation. Drove another 3 hrs and purchased year newer and much more of a vehicle than this one.

Disappointing. Bait and switch. This dealership listed the vehicle for an attractive price. I emailed to inquire about availability and was immediately told the following: "This vehicle does come with a Clear Lake Pro Package which includes the following; Stolen Vehicle Recovery system, Appearance Protection Package, Lifetime Window Tint. This is an additional $2995". Frustrating. When dealerships mask the true price, it affects CARGURUS ability to deliver an effective shopping experience.

Kind and consistent

Dealer worked with me to get to a fair price for both parties. Smooth process

Jakub was very helpful. He was patient and answered all our questions without being pushy. Nice experience.

Didnt buy from them but it was a good experience.

Goos follow up and hustle by the salesman. This is another instance where the vehicle in question was of good quality and sells quickly. It all speaks volumes of the level of product and the staff. I work for the US Army, and have not been able to get to the dealership quickly to see the vehicles due to short staffing as a result of COVID. The sales man has been great and kept me informed as what is due to arrive and when. This is a great dealership!

Great follow-up by the salesperson but we specifically asked her to check the car for smoke smell before we drove out to see it and she assured us it did not smell like smoke. We drove out and took half a second to figure out that it was definitely a smokers car. Wasted a trip.

a+

Great customer service and the process was smooth. Will recommend in the future.

Best truck buying experience in a long time. Our salesperson, Patrick, was excellent. My wife and I were very satisfied. We would definitely purchase from them again.

They responded quickly and answered and questions that I had. Very nice and offered to help in any way possible.

The sales person responded to me quickly answered my question that I had about the truck

Dallas Dodge and my Salesman Valentine were great. Price and condition of the vehicle were as advertised. I flew to Dallas and bought the truck site unseen. Valentine had it ready and detailed when we arrived. both Dallas Dodge and Valentine exceeded my expectations. I would rate the experience at over five stars, Valentine was great!!!

Great experience, salesman was wonderful. Finance did a great job also.

Great

Made an agreement for me to drive 6 hours to buy this truck. Did the credit check, had the approval, the whole 9. Right before I was on the road they called and said it sold. Poor to me.

Excellent service unfortunately we did not reach an agreement but dealer ship has great customer service

They were quick to respond about my inquiry, but did not want to negotiate.

Very professional

Smooth and easy

The support was incredible!!! They answered every question and made my life easy.

Very not forthcoming with information and the posting is very unclear. The pictures didn't match the description and they wouldn't explain any details without wanting more and more contact information.

Good

They were awesome! Answered all my questions before I got this vehicle and they were able to help me get as close to my ideal monthly payments. Really great people would recommend Chance if you’re buying a vehicle from here.

I contacted three different dealerships and this one was by far the quickest to contact me. Once at the dealership, Jeff Kob took the time to answer all my questions and made sure I felt comfortable with my purchase. 10/10 would recommend

Prompt response, straight forward communication. I would definitely deal with Eric again.

Poor experience. Did not take us seriously as potential buyers. Multiple pricing on different websites. Only wanted to offer or acknowledge the highest price. No return phone call from general manager. Signal sent of poor customer service and signal received, do not intend to pursue further business with this organization. Side note: salesperson Mr. Hunt very helpful in the process, highlight of the experience.