New Buick Encore for Sale Nationwide

The dealer did call me back on a timely manner. It was well appreciate. It was nice doing business with them.

Very helpful even though we didn't buy

When I got to this dealership, the person who was supposed to meet me was not there and I did not get a forewarning... I did tell the salesman I was getting a ride there so I wanted to make sure I wasn't wasting my time and I ended up getting someone who only spoke Spanish to assist me... I do not speak Spanish... There needs to be more diversity considering this dealership is in Miami... Not a great experience, but everyone was nice...

Vehicle was available and sales staff helped!

Excelente

Terrible to deal with. Never heard back from them after the employee sent me an email that they were dealing with a personal matter. They appear as if they don't want to sell cars in there dealership.

They sucked!! Did the very minimum and acted like they didn’t even want to sell a car! They can go screw themselves!!

Nice people , very friendly and professionals

They response very quick and profesional

Good communications via email . Follow ups were well done and received. Rafael was most attentive. John

Called me quickly. Good follow up.

Went all the way down to Doral which was like 30 miles away from where I live couldn't even test drive the car because the key didn't work with the car the key was broken so I went down there for nothing

Twice we made a verbal agreement on the phone and when I went to give the down payment they informed me they had already sold the truck. TWICE. Unbelievable that a company could do this to someone!

They were very helpful in getting me financed and The salesman was very professional.

Got bombarded with auto generated emails. Spoke with some chick in internet sales through text. I asked her a question about the vehicle I was interested in and she didn't respond till the next day. Guess she had more important things to do then her job. Probably got distracted with her Facebook.

Excellent place and staff.

Very unprofessional sales reps completely waisted my time/day drive from wpb to Miami vehicle listed price was not honored price actually went up over 10k and salesman could not explain to me why

One of the salesman contacted me that was very nice.

They were excellent. No hassles. My whole experience with trading in my used car took only 2 hours but I was prepared had my approved loan and knew the vehicle that I wanted.

Good bought from them

I purchased this car. I called on Friday evening, said I was interested, Cesar my salesman went and picked the car up in Doral for me so I didnt have to drive as far. Kiamy my finance manager was great and worked very hard to get me a better rate! Thanks guy for a non stressful car buying experience!

Went all the way down to Doral which was like 30 miles away from where I live couldn't even test drive the car because the key didn't work with the car the key was broken so I went down there for nothing

Very prompt to respond. Asked that I come to the dealership to receive a quote.

Good

Good communications via email . Follow ups were well done and received. Rafael was most attentive. John

Went all the way down to Doral which was like 30 miles away from where I live couldn't even test drive the car because the key didn't work with the car the key was broken so I went down there for nothing

Excellent place and staff.

It was a pleasant experience but the truck sold before we were able to make a deal

They were very helpful

Got a price over the internet. I drove up and they had the truck ready the whole process took less than an hour

5 stars Jones worked really hard to and our business we were just not able to find what we wanted but they are excellent

Carla took good care of me...drove 2.5 hours and it was worth it

Very Responsive.

Awesome & ask for Blake. Great fucn guy

I had a poor experience. They only offered me $300 trade-in on my car and that is worth 10 times that amount or more and refused to negotiate any more than $ 500.

Great Customer Service

It shows a price but when you get there they tell you about extra fees which area about 600 dollars. I tried to negotiate a lower price and they told me that is best they can do and would not budge. Would not recommend anyone to buy from them. Also the dealership says they will help you find what you want and no help was offered after I didn't want to pay that for this vehicle. Bad way to run a dealership.

Great

They reached out but not the truck I was looking for

Excelent

Good response time

All was helpful

By far the best car buying experience we have ever had. Selina Olivarez was amazing to work with. She was very knowledgeable about the truck and super helpful throughout the entire process. We drove 90 miles to Hiley and it was well worth it!

They didn't honor the price listed two days ago when we drove it. We were going today to buy it at the price listed online, and we communicated three times that we would pay that price. They changed the online price before we arrived and wouldn't sell it to us at their first price. If it was a mistake, that's fine, but they should have communicated.

Adam was very timely with request for info and answering questions. Unfortunately we could not close a deal.