New Mercedes-Benz Metris Cargo for Sale Nationwide

Got back to me quickly, answered all questions and easy to work with!

Yes, nice lady followed up, but I had just purchased another vehicle with another company so I didn't follow up with response video. Not looking for vehicle anymore thanks anyway. Have what I like.

I was very frustrated with this dealership. I felt like I was a nuisance to them. I had to wait 40 minutes until the guy came to help me and show me the car. I am in sales too and would have been fired had I treated a customer like this. I guess I now know why I haven't purchased any of my Mercedes from this dealer. GREAT FACILITY THOUGH!

They responded promptly, I need to visit to see if I am buying the car.

This dealer sold me a car with motor mount broken heater cord leaking antifreeze

Very thorough...pleasant

Really great car buying experience. My girlfriend got her dream car at the price we wanted to pay. Mickey made the experience very quick and easy.

Very responsive, extremely helpful! The car was exactly as described. Drove 2.5 hrs to make the purchase.....

Very responsive, professsional and helpful.

It was a great experience. They were friendly, helpful and not at all pushy. The car was exactly as described and they gave me all the time I wanted for me to evaluate and make a decision.

They responded fast they seemed like nice people

Didn't buy a car but Knauz was very pleasant to deal with during conversations. Was told vehicle was unavailable in response to several questions I had asked via email.

Extremely well run organization that takes customer satisfaction to another level.

Excellent service

Tried to sell me a vehicle that was all scratched up from the inside, asking for full price. Wouldn’t even agree to fix it. Terrible salesman there and very rude. Wouldn’t recommend this dealership.

Bought this one! Great communication. Helpful, friendly people.

The entire staff was accommodating and the service was first class.

Very attentive and friendly people

Very nice personal

Very responsive and answered all of my questions!

They contacted me immediately. Kept me updated on price changes. The car was in excellent condition, we agreed on a value and drove away the same day. They are even arranging for tags and taxes in my home state. Price was comparable to others I saw on my trip in. But the condition of the car was much beyond the others.

These guys are wonderful

Beware! devious deals at work. Had an email conversation with Josh from Knauz Continental Autos (Knauz Mercedes) for a week 'til we finally agreed on final price and down payment. Josh recommended to complete loan application on their website, but he dint respond 'til a couple days later just to tell me they had another offer, and will let me know if anything change. Got duped!

Good

Good follow up. I did not buy from here, but they are professional and want to help you find what you are looking for.

Very responsive and persistent, in a good way..

Good communication

Have been very helpful and consistently kept in touch with me. Good service.

Excellent communication from start to finish. I purchased this vehicle largely due to the professionalism of my sales executive, Gregory Chery at Mercedes Benz of Alexandria, VA. He was extremely caring, knowledgeable and helpful through the entire buying experience.

Good deal

If the original listing had been prepared correctly- I would not have needed to contact the dealer to find out the most basic information. But a representative did email me and filled in the missing detail, for which I was thankful.

Was awesome

The car [2017 Mercedes Benz SL63 AMG] I was interested in continues to Drop in Price from a high of $98,861 (March 7, 2020) to $87,989 (July, 30 2020) I asked the dealer why? The dealer stated the price is based on Dynamic Market Price Adjustments. Well it didn't sell at the High Price of $98,861 in March of 2020, just maybe it was over priced by $10,872. The dealer still emails me every few days with the "New Adjusted" price though!

Prices are through the roof. But service is great

Car was sold previous to my appointment - Dealership reached out in a timely fashion to make me aware

Great people to deal with.

Great service. The car was out front ready for me to test drive. Although I did not purchase the vehicle, I will definitely keep an eye out for any other vehicles they may have available.

Very nice

Great, no issues

The best

The customer service representative that answered the phone was not helpful. She asked where I lived and was quick to say that the dealership did not deliver to my state. I asked to see a picture of the car. She said that she would send it, but never did. I do not recommend this dealership

Good

The car was just as described. They were very patient. They honored a new internet price even though I had considering the vehicle for over a month. The whole staff was friendly, from the time you walk in, until you are finished with the process. Frank, Justin, Adriano, Sara, and the gentleman who went over the car with me were awesome! Thank you all!!!! Ed C

I missed out on this one. Diane kept me informed

I ask for a price on a vehicle gave it to me ,was not happy with the price.I thought they would get back to me but didn’t.....Not serious about doing business..... Ed