New Buick Encore for Sale in Austin, TX

Ashley was very efficient sales lady. Ended up buying when I just planned on looking at the new trucks.

Excellent staff

Quick responses from dealer. I ultimately found a different vehicle close to home.

Absolutely wonderful Great deal great followup great salesperson

Everyone was great. Will go back to them if I buy another car.

Very prompt customer service

Prompt and professional service

Found the truck that I bought from Covert very easy people to work with. They actually drove the Truck down to McAllen for me instead of me having to go to Austin Alex was very easy to work with.

Great customer service!

The salesman who helped me out, Dana, was extremely helpful. He replied to my inquiry right away and helped me throughout the buying process and stayed in touch through the whole thing. The financial guy also did an excellent job at getting the deal we wanted and worked around our schedule. We did everything online and over the phone and the vehicle was delivered out of town directly to my house. It was an even better experience than going to an actual dealership!

Not very good at responding to emails but once we arrived the salesman was really helpful and courteous.

Very courteous and professional staff! Were in consistent contact with me and willing to have a group phone call with my parents&I as well since they are helping me purchase my next vehicle when the right one is found. I greatly appreciate their help during this search and highly recommend them!

Great energy in the building, they worked with me even though my credit was not good thank you Alex Galvan you guys are the best.

this is pretty straight foward. They offered way to low of my trade in and added almost $5000 in “fees”. There was more deals but they weren’t trying to help me, just trying to make the sell.

It was a wonderful experience with the dealership and the salesman was great.

The sales rep was very knowledgeable. Great experience!

he was very professional and friendly

Weird experience. Salesperson was fantastic, and even came in on his day off to send me some pics. But then found out auto was not covered my manufacturer warranty. Communication then just stopped cold turkey. No further contact. That’s my only issue. I felt abandoned after revelation on car.

Quick response. Very friendly and helpful.

Great company they send me the information In no time

The truck was not available, even though they said it was. Then they try to up sale me on a truck I didn't even want.

the salesman and finance with great people bill was outstanding treated me as a human heading to respect that he gave It's a Wonderful salesman top break my book I love the vehicle and thank you covert Buick a great place to shop for a new vehicle are used they make you feel welcome and a very very friendly thank you Marshall swinford

Responded quickly but I was out of town at the time.

They contacted me quickly about a vehicle I was inquiring about.

Lee was very kind and very helpful with my car search! I’m super happy with my experience and plan on buying from them again

Definitely recommend.

The service was great very friendly. My agent Joel did what he could to make my buying experience a walk in the park. Awesome.

Steve was a breeze to work with. Very accommodating.

Customer service was great!

Sales team were professional, helpful and attentive.

It’s it was a great experience, they took care all my needs and assistance with everything. Totally a great experience.

It was so good and easy and fast thanks

I worked with Jessica, she went above and beyond to be sure that I was satisfied with my purchase. Everyone was very friendly and helpful

I was contacted, a video was send and it was an awesome experience. I decided to pursue buying the vehicle, because it’s a 4 cylinder.

I talked too Don Hewlett the salesman‘s he was very nice he was great I didn’t get a car from them I found a car in my city if I hadn’t I would have gotten a car from Don Hewlett Thanks for all your help

Very helpful and responsive. Car is a little higher than we are ready to pay, but the engagement was good just the same.

They made me feel special when the video that was made just for me about the SUV I showed interest in. THANKS for your concern on what I need in a car

perfect. He answered al my questions & got me a great price. Granted i couldn’t by the car at the time but he’s a great dealer. i highly recommend him

He contacted me and continued communication well

Straight forward process with good finance options. Go see Brandon for great service.

Absolutely worst service ever. This car isn’t even for sale! I spoke with the manager there did the application got approved then they told me it had to be detailed and we would do the paperwork. 2 days later I get a text saying sorry the car has engine problems we’re sending it to auction.

The staff was eager and helpful to assist us. They were friendly, knowledgeable and interested in answering our questions and concerns.

I was in and out in one hour with no problem.

They had got back to me in a fast timing. The amount of patience they had with me was 100%, they had listened to every question and did not in any way try to take advantage of me. I will be coming back

My experience was good. This car received lots of interest so they would not bargain on the price too much.