Used Volkswagen Tiguan for Sale in Washington, DC

Wonderful experience all around. The salesman Earl was very knowledgeable and quite helpful - even in the rain. Oh yeah, he and the manager Mohammad gave me a great deal on the CX-5. I feel great about the entire experience. If you need a Mazda, call Passport and ask for Earl.

Nice environment

fine didn. 't overload me with emails

Being in the car business, I needed a personal vehicle. The car was as described, the price was fair, and Jason was very transparent. Besides the initial conversation about the particulars of the car and fees, all contact was thru email. They are a top notch dealership and disclose everything. They even are holding the car for me for up to 60 days stored indoors until I can pick it up. It is very refreshing in todays day and age to come across a no bull store.

although i didnt purchase, Kelli was the best!

Salesperson Kelly was great! The vehicle price was too high, it had some steering and telescoping gas pedal issues and paint job was ok but it drove well. Entire experience was enjoyable and stress free.

A bit far off from my destination, nice people. However bank will not finance, due to high mileage on vehicle.

Great dealership, easy to test drive, and love the car I bought from them. I couldn’t be happier from start to finish.

Nice people good service

I contacted her but I wrote her about a 2007 green four-door jeep Wrangler and they told me it was at the location they sent me and when I got there the jeep that I went to see was not there so the woman who He attended to me, he showed me that other red jeep but I was not interested in why I was going for the other one and it is not fair that they make one waste time, I have an hour away and they deceived me, they made me go with lies just so that out to see the other is not fair

Chevy Avalanche had massive melt from fire damage. Dealership never contacted us concerning the damage prior to driving almost three hours to see the vehicle. Dealership covered the underside of the vehicle with undercoating as we arrived to cover damage. DO NOT TRUST THIS DEALERSHIP.

Helpful staff

Great experience and sales people ..gave good deal and bought that day

Denny was our sales rep who did an excellent job, after a few negotiations we were able to close the deal and buy the car. He called that night and a few days later to make sure we were please with our decision.

Got an automated reply right away.

Great experience- Thank you

Great customer service.the paperwork was done Fast and easy.

This dealer was quite helpful although I did not get to visit, I will consider them in any future car buying search.

Great people to work with. The salesman went the extra mile to seal the deal.

Salesman was nice.

Yes the dealer responded....waiting to set up a test drive.

I bought the Jeep. They were professional and not pushy at all. The buying process was pretty quick.

Prompt response and pleasant follow up. I did not end up buying a car here or visiting the dealership because we had some plans change, but would consider doing so in the future.

Very helpful salesman

very engaging and accommodating

Quick response

Dealer was willing to negotiate with defects found on car, and subsequently corrected discrepancies. So far, the used car is running fine. Great service...

Dealer was helpful and professional .

Aladdin was super helpful. Went outside in the rain to get me some pictures of the car. They were parked especially since I was out of state in Florida. Mailed me my paperwork.

They did contact me more than once to see if they could be of any further assistance.

prompt and professional

Great Customer service

Best car buying experience ever !

Had a great talk with Kevin. HE kept it real and said he would get back to me when he put something together for me to be a happy suv customer

This dealership played games would not recommend them. Applied for credit for the vehicle which was listed at $41,000 on Cargurus got approved but had to put down more money than I anticipated. Told them give me a few days, called them back and they didn't honor the original price and jacked it up $10 grand, so voice my frustration they didn't budge so I went with another dealership. Don't buy from them terrible customer service!!!!!!

I went there test drove the car and when I’m in the middle of negotiations. The sold the vehicle and try to sale me a different one. Wha I was not interested because have someone scratches and higher millage. After a day they call me telling me they will give a me a very good deal and fix all the scratches. I drove back again and the cat hasn’t been fix and they start going in circules and no change on the price. What a waste of time!

The dealer contacted me right away, but the vehicle had already been sold. They had nothing else we were interested in.

Super responsive...fair pricing...no surprises. Restored my faith in purchasing vehicles from dealers!!!

Super responsive and very friendly sales staff. Very good experience, even though we did not purchase a vehicle. Highly recommend this dealership.

Helpful staff

Towney (salesmen) was very prompt and helpful every step of the way! He answered all my questions and addressed any and all concerns. The finance guy (Mina) was excellent in giving me options for financing and warranty options.

Didn't do the deal but they was honesty and up front. Told them my needs for this vehicle they recommend me to a different dealer for a suv have to respect that. Will give them my business in the future and highly recommend them to all.

Very good experience. Salemen were not pushy and did not just say things fior a sale. They took their time and explain truck in detail. They even sent my wife a video of the car so she could have a better look of the car.

Excellent response

Very happy with my purchase

Top notch service and pleasant atmosphere. Highly recommend doing business with them.

Good responses

Sunroof had an issue when i got home....

Excellent from start to finish. Great folks to deal with.

I called before coming and asked about the availability of a specific car. I was told the car was available and we confirmed an appointment. As we got there, we realized the description was wrong, or that the car never existed. The solution suggested was to buy a new - more expensive - car.

Dealer contacted fast and was very helpful and I bought this car

The salesperson at this particular Heritage dealership has been responsive and straightforward. Unfortunately, it is a Heritage dealership and I don't really trust them.

I drove over an hour away to get a car and it was worth the drive. The team was very friendly and nice. Spencer and Mr Charles did a wonder job helping us getting more for my money. Awesome dealership!

Professional and friendly service

quick service

Good experience. John and Erick were fantastic helping me.

Great reponsiveness, customer service, willing to go extraordinary measures. Recommend. We've not come to a deal yet, but likely will when timing is right. A pleasure to deal with.