Used Volkswagen Tiguan S FWD for Sale Nationwide

They told me the car was there but when I arrived it wasn't and they tried to sell me on another car that I had no interest in. I then went to their Miami location and long story short what a headache and waste of time. All the prices they list is AFTER a 20% down-payment. Beware of this company!

Worst experience I have ever had with any establishment I received a call and the person confirmed they had the car and I would need to make an appointment which we did We drive 50 minutes to the dealership only to be told they didn’t have the car. No apologies , no can we help you find something else. NOTHING.

Said they couldn’t sell me the Jeep I was took far away

Tony Honda and Maria the salesperson we worked with we’re on the level and steered us in the right direction away from this car. We happily found a more reasonable auto from a private owner.

They have contacted me but i have been in contact with so many other dealers that I don’t remember each one exactly

Gregory and angelo made my day he gave me the best deal ever. If so happy with my new car. They gave me the best rate, I highly recommend this place. Great staff.

Went to this dealer and worked with Ronald C the salesman which he had excellent customer service with me, he help me get a nice car and help me with cheap insurance

Great service I’m really happy with my new BMW Noel the finance manager did a great job and Pablo my salesman did a great job was so patient with me thanks please check them out !!!!

Great service

Andrei and the team at Deel Volkswagen will take care of you. It was without exception the best car buying experience I’ve ever had. Everyone was helpful and friendly from the sales team to the finance manager. I was in and out within 2 hours. A+

Awesome

The car is listed at 2 dealerships. I wanted to purchase it but 1st dealer couldn’t find it, then 3-4 days later the other dealer said it sold. When sister dealerships “share” cars, they need to have a good solution in place to reflect current inventory.

Amazing I went in and everything was efficient. Matthew the sales manager is literally the best he made sure I got this car and I was in and out within 3hrs❤️ Highly recommend. Also Oliver is the best advisor ever. I recommend him :)

Great Dealership!!!! People are very helpful.

Salesman was slow to reply to texts and in some cases, didn’t reply at all. Would have thought when paying asking price warranted a little better customer service. What did go fast was paying and picking up the car - maybe 20 minutes. I tend to think that the reason for the quick delivery was less time they had to spend with the customer. On a positive note, the car was exactly as described.

Wonderful Experience! Diana was very attentive to our needs since the first call and went above and beyond her duties to make sure we were satisfied! The pricing was accurate and no price changing at the table like many dealerships do now a days! Thank you once again!

Eric was very pleasant to work with and the deal was great.

Very unprofessional personnel. The salesman clearly did not want to sell any vehicles. I️ walked in to view a certain vehicle that I️ planned on purchasing same day. The vehicle was not cleaned at all, still had the previous owners belongings in it and the salesman walked back inside during the viewing. Wasn’t present for questions or explanation of information. Highly disappointed with this facility and the leadership. Being that it is a well known company, I️ expected better.

EJ was very helpful, kind and polite, very professional. Just didn't have parking and it was busy there. EJ let me park under the awning. It's too bad I couldn't pull off the deal with the truck.

Responded the next day and great service. They gave me a solid deal for my second car.

Dealer was very nice and replied quickly.

Jeremy was kind over the phone a d answered my questions. A sales manager called the next day a d I noticed they raised the price of vehicle so I did not move forward to see the car in person.

Good experience.

Didnt buy a car here because it was sold, but they were very friendly

Andre the sales person was great! Answered all my questions and had the car waiting for me to test drive. Great experience!

Did a good job of explaining the details of the vehicle

When I contacted Deel I spoke with the sales agent Andrei who was extremely helpful and said the car was still available to view. We drove from Palm Beach to Miami but unfortunately when we got there the car was being sold to someone else. Andrei was very sympathetic and still showed us other vehicles in the same model that were available in our price range and we ended up making a great purchase for our son. Great customer service from Andrei and staff.

I am purchasing within 3 months so I was not in need of immediate direct contact, but they responded promptly

Dealer contacted me same day of my response for photos and CarFax report. Unfortunately, it was not the color I'am looking for... Dealer referred me back to CarGurus to continue my search. He did not mention or suggest that he would keep my information, if a vehicle comes in to their dealership. So, I would rate the dealership or this sales associate a 3.5...Call ended!!

I went to the dealer to purchase a Tesla model X Alex was very helpful!!

I went to dealer at appointment time. The car was not there. They told me they didn't know where the car was. Never go back this dealer again.

icantact them about tow cars that they have in there website they says yes com they are available one half hour later iget ther iwas told they're sold

Friendly sales person, nice car, I ended up buying it from them. The clincher was the warranty they provided.

Great people and excellent customer service at Sunnyvale Volkswagen.

Responded quickly

After leaving my name, phone number and email address the night before, I received a phone call the next morning along with an email containing the vehicles Carfax, I now wait for the safety inspection before seeing the vehicle this week.

The most concerned issue is receiving only”ONE” remote key and was informed of this AFTER, all the paperwork were signed and I made full payment. For my sense of security, where is the OTHER key? As per dealer, I now need to spend $200-300 to obtain another key? Not satisfied with this at all & I’m wondering who will take action to correct this situation. If I had known of this, I probably would not have purchased this vehicle or gone to another dealer.

I located the car, sent an email and the next day was contacted. I came up there to test drive and it was a very smooth transaction. I highly recommend using this dealership. It was not a headache as I have found in previous dealerships.

Best experience I've ever had at a dealership worship great staff everything was OMG

Caroline is the most responsive, courteous and fast sales person, we can highly recommend her. Our online experience was perfect, thanks!

Customer service is great…I will buy another car from them…