Used Volkswagen Tiguan SE FWD for Sale Nationwide

Appt was at 10-12 for test drive, no one showed. I received a call after 12 to let me know they’re running behind and if 12-2 would work instead, I said sure, at 2 pm, no one has shown up? I finally get another call asking me how my test drive was? I said, no one has come by. So they tell me someone will be bringing it within 45 minutes. 1 hour later, they arrived. Great experience

Great service until I was ready to buy this vehicle after test driving but Shift did not end up working with my banks auto loan (Schools Financial Credit Union) so i was unable to buy this unless i financed through Shift. Call ahead with your bank and Shift to make sure they can accept a letter of approval until they can transfer over the title before payment.

Multiple phone and email contacts, but not done in desperation. Thanks for reaching out!

Great service Thanks AJ and Dave

Was contacted by the dealership the same day I inquired about the vehicle. He honored the test drive and the sale was made the same day. Great experience through CarGurus.

Quick response

I went to the dealer to purchase a Tesla model X Alex was very helpful!!

I went to dealer at appointment time. The car was not there. They told me they didn't know where the car was. Never go back this dealer again.

icantact them about tow cars that they have in there website they says yes com they are available one half hour later iget ther iwas told they're sold

What a JOKE. Drove all the way to BUY a car that was listen at $40,000 at the dealership and somehow they gave me a quote of $50,100. $10,000 over asking price!!! Explain that. SCAMMERS. Absolutely ridiculous.

Great sales team. Great inventory selection

The sales rep, was very understanding and cordial. I told the Representative, I lived out-of-town, and he stated he would display the other automobiles, inwhich he had available, he sent me pictures of his inventory. He was very helpful:)

Excellent customer service!

Salesman was great. Willing to help in anyway he could. Truck didn't have 2cd key. Mgr. Refused to provide 1 with the cash sale of $30,000. Salesman offered to pay half. I refused offer(his commission wasn't much.) Mgr. Lied and said i could get 1 at his cost. After researching I determined he was untruthful in his cost. He couldn't work for me.

Quick to answer my questions, even though I didn't get the vehicle. Thumbs up!

Great car buying experience with Anthony. Contacted me within minutes of submitting my request. Laura in finance was a pleasure to work with.

Very friendly sales person (Anthony). The car was in great condition and was shown really well (clean inside and out). Sales process was super easy and Anthony was very helpful with the sales process.

I financed with my credit union. Did my negotiations via email. The wash before handing over the vehicle could have been quicker. Overall good experience.

Very helpful very responsive very friendly very knowledgeable

I was very disappointed in the way they went about their business for example the dealership is in pompano Beach I live in west palm beach I requested photos of the vehicle 4 different times in the same day their promises never came true. I was very disappointed.

I was a very interested and motivated buyer. I'm not sure they understood that. I was also willing to meet them most of the way on the terms of the deal but I didn't feel like they reciprocated. It was their way or no way. They were decent to speak with and provided good follow up with questions.

All were kind and helpful

The sales person, Katie was friendly and eager to work with me. In our lasst conversation we were $1K apart. I'm still waiting to hear back from them.

I called and set an appointment to view this car. I also emailed. I called to confirm 30 minutes before my appointment and was told it was sold. No courtesy call! Bait and switch was their plan. Called back and told them I would never do business with them!

Contacted the day prior for a buy order for a vehicle, first they sent me a buy order for the wrong vehicle, after I told them they sent me the correct one. The next day I go buy the car, they tell me it was already sold, that they were gonna call me to tell me

They added thousands to price above list and above tax and registration and would not reveal what the costs were. They said they wouldn’t reveal their added costs until l was at dealership. They have many bad reviews on bbb and many conflicts with dissatisfied customers. Do not do business with this place. You will be sorry.

Very professional and honest

They did it their best to try and earn my business but already sold vehicle I was interested in.

Laid back experience. Easy to work with. Only thing is they couldn't define the applicable warranties that are still current on the vehicle but it is a VW dealer so they probably only understand VW warranties.

Reeves VW helped me greatly with a purchase of a pre-owned vehicle that I had inquired about. Felicia and the sales staff serviced my needs in a professional and timely manner. The sales staff are freindly, polite, and helpful. I am greatful for them allowing me to purchase the vehicle that I had inquired about.

Excellent experience. Would do business with them again.

Very cordial, and responded to my inquiries.

Great car buying experience.

Sam [Samantha], sent email that the 2011 sold the next morning. She sent a few alternatives but they haven't had "the one" yet. We're still looking.

They were up front and honest about issues with the vehicles i was interested in purchasing. I didn't have to make wasted troops to the dealership

Great people.

The salesperson at this particular Heritage dealership has been responsive and straightforward. Unfortunately, it is a Heritage dealership and I don't really trust them.

I drove over an hour away to get a car and it was worth the drive. The team was very friendly and nice. Spencer and Mr Charles did a wonder job helping us getting more for my money. Awesome dealership!

Professional and friendly service

Replied promptly

They answered all of my questions promptly.

Good job at reaching out and providing information about this vehicle.

I received a reply regarding my inquiry from Jeffrey R. Jeffery's attitude did more to drive me away from doing business with this dealership. He never once tried to make a deal with me, instead, he forwarded me a price quote on a used 2021 vehicle that was comparable to what the initial sticker price was. Today I purchased the same type of vehicle from another dealership. .

Good customer service

Great dealer!