Used Volkswagen Tiguan S for Sale Nationwide

Called multiple times about a vehicle that at no point was mentioned to have been already sold despite it still being posted on this site. Felt like a bait and switch tactic to me. Got all the way there just to get off handedly told that “oh it’s been sold”. Then why would you not disclose this to the customer who had scheduled to come into see it?!

Courteous dealer

Good communication

Khalil went above and beyond, including getting it registered for me, and delivered right to my door. I would recommend this dealership, and Khalil. Thanks guys!

The workers were very very nice and professional. Khalil went above and beyond. I had a wonderful experience with M&M, I will definetly buy from this dealership again in the future.

Respond to my inquires. Invited me to visit and do a test drive and negotiate a price. My fauld I did not go yet. I'm thinking about it.

I had a great experience buying my car here!

Love them!

They are really helpful guys and prices are nice dont worry to contact them

Called the number listed and it route you to dispatching place, then they send to where they supposedly have the inventory and when you get there it magically has been sold

Been there twice the 2nd time was worse after driving so far the vehicle wasn't there and as we speak they still have it up for sale ‍♂️‍♂️

When I called, they told me their cars are only for Florida residents and also I have to use their banks to get the prices that they are advertising. I am not sure why they are advertising on a nationwide platform such as carguru if that's the case.

Kyle was absolutely amazing! He stayed late just so I can drive from DC to Raleigh to purchase the vehicle. Very professional and accommodating. Extremely happy with my purchase.

Wonderful experience! Picked me up from the airport and treated me like family......great people.

Dealer responded to my question, but unfortunately the vehicle pictured was not the correct automobile. It was changed in a timely manner; however, not the color I wanted.

Jasmyn was awesome thank you so much!!!!!!!

Tried reaching out a lot, could not make the distance work

Great customer service and were quick to reach out with information on the vehicle.

They told me the car was there but when I arrived it wasn't and they tried to sell me on another car that I had no interest in. I then went to their Miami location and long story short what a headache and waste of time. All the prices they list is AFTER a 20% down-payment. Beware of this company!

Worst experience I have ever had with any establishment I received a call and the person confirmed they had the car and I would need to make an appointment which we did We drive 50 minutes to the dealership only to be told they didn’t have the car. No apologies , no can we help you find something else. NOTHING.

Said they couldn’t sell me the Jeep I was took far away

Prompt responses Straight to the point

These guys were great to deal with. Very responsive and willing to work with me. I bought a car from them and it was a really positive experience.

Awesome staff treated us well. Will definitely purchase another vehicle from here again.

Splendid

I contact Dealer and according to Jessica (from the dealer) this unit was sold on Oct. 19, 2021. still have the unit for sale on cargurus....why??

Awful dealership! The salesman are complete liars. They lured me in with false promises and then they suddenly decided they couldn’t do the deal and just left me hanging. Completely dissed me, they are rude and dishonest! STAY AWAY!

Unbelievable $20,000 and you get garbage. Both rear quarter panels are banged up and the rear sensors don't work

Dealer reached out, and stayed in touch. I just found a better deal elsewhere, so I never visited to see the vehichle in person.

Good dealer

Purchased two vehicles from Universal Cars (Ford Fusion & Chevy Malibu). I would definitely recommend them to anyone looking for a good and reliable use car. I will be purchasing more vehicles from them in the near future.

I highly recommend these guys to everyone...they are very knowledgeable and professional...they will answer any questions or concerns you have and even let you test drive....paperwork less than 10 mins....from start to finish they made it easier....I couldn’t ask for anything more and I got the car I’m in love with

I ended up choosing a different car than the one I was initially interested in. I really love the car James suggested. Excellent customer service!

Received a call promptly. Gave me all of the details and the carfax. I had concerns about the car, but not the dealership.

He responded pretty fast but we did give him a call yesterday but he did not respond. Maybe it's weekend but overall I would say he was on top of the game in terms of reaching out to customer inquiry

The dealer was polite, professional and provided requested information. Completely cooperative and prepared to discuss the condition of the vehicle and terms of the purchase.

Very good and honest

Great

Responded quickly and invited me in for a Test Drive

Very pleasant personalities but was told could not budge on price bc already was under market value. Long story short, walked away and 3 days later price was lowered. So disappointing but that's the business.

This dealership is quick to reply and schedule a time to test drive.

dealer send info of invevtory of the lot , next day I received email that the car I'm interested it's not available any more.