Ourisman Volkswagen of Laurel

I have to say this was the best car buying experience I've ever had. The dealership worked with me promptly. Sales Associate Michael Morris was really great, very knowledgeable about the car and very professional. I wish I remembered the name of the lady in F&I the did our paperwork. She too was 5 star. Overall, a 5 star experience unlike the typical used car gamesmanship that you usually encounter. I will definitely recommend Michael and the dealership. Bravo.

Very responsive and willing to help

Contacted me almost immediately. I like that.

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

Brian has been following up with me.

The sales personnel I talked with were not helpful. They wouldnt give me a breakdown on the cost of the vehicle and when i finally recieved a breakdown through a manager turns out they have a 1500 reconditioning fee on all used vehicles.

Long day but good

Excelente

Horrible! They tried to pull a fast one...bait and switch. We had settled on a car and a price....and when I got there...they claimed they thought I was interested in something else..even though I had test drove the car two days before. They were not even apologetic about it. Their suggestion was I should look at a similar car. Sales Manager was even worst than the sales executive….I would not trust these folks...

I have to say this was the best car buying experience I've ever had. The dealership worked with me promptly. Sales Associate Michael Morris was really great, very knowledgeable about the car and very professional. I wish I remembered the name of the lady in F&I the did our paperwork. She too was 5 star. Overall, a 5 star experience unlike the typical used car gamesmanship that you usually encounter. I will definitely recommend Michael and the dealership. Bravo.

Very responsive.

Terrific salesman Timothy Fast service. Beautiful truck

Contacted me almost immediately. I like that.

Excelente

Terrific salesman Timothy Fast service. Beautiful truck

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

Excelente

Very responsive.

Brian has been following up with me.

Very responsive.

Terrific salesman Timothy Fast service. Beautiful truck

The sales personnel I talked with were not helpful. They wouldnt give me a breakdown on the cost of the vehicle and when i finally recieved a breakdown through a manager turns out they have a 1500 reconditioning fee on all used vehicles.

Long day but good

Excelente

I have to say this was the best car buying experience I've ever had. The dealership worked with me promptly. Sales Associate Michael Morris was really great, very knowledgeable about the car and very professional. I wish I remembered the name of the lady in F&I the did our paperwork. She too was 5 star. Overall, a 5 star experience unlike the typical used car gamesmanship that you usually encounter. I will definitely recommend Michael and the dealership. Bravo.

Contacted me almost immediately. I like that.

Terrific salesman Timothy Fast service. Beautiful truck

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

Long day but good

Excelente

Brian has been following up with me.

Long day but good

Terrific salesman Timothy Fast service. Beautiful truck

Very responsive and willing to help

Very responsive.

Terrific salesman Timothy Fast service. Beautiful truck

I have to say this was the best car buying experience I've ever had. The dealership worked with me promptly. Sales Associate Michael Morris was really great, very knowledgeable about the car and very professional. I wish I remembered the name of the lady in F&I the did our paperwork. She too was 5 star. Overall, a 5 star experience unlike the typical used car gamesmanship that you usually encounter. I will definitely recommend Michael and the dealership. Bravo.

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

Very responsive.

I have to say this was the best car buying experience I've ever had. The dealership worked with me promptly. Sales Associate Michael Morris was really great, very knowledgeable about the car and very professional. I wish I remembered the name of the lady in F&I the did our paperwork. She too was 5 star. Overall, a 5 star experience unlike the typical used car gamesmanship that you usually encounter. I will definitely recommend Michael and the dealership. Bravo.

Brian has been following up with me.

Excelente

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

Brian has been following up with me.

The sales personnel I talked with were not helpful. They wouldnt give me a breakdown on the cost of the vehicle and when i finally recieved a breakdown through a manager turns out they have a 1500 reconditioning fee on all used vehicles.