Karen Radley Acura Volkswagen

Prompt friendly service.

They were very professional and answered all my questions. I would definitely refer others to them.

Zurian was great and helped me out with the purchase!

They were straight forward. A salesperson looked at my credit score and told me I would not be able to be financed with one of their cars. I had phone to Acura TL in the past. It was not quite what I wanted to hear but they save me a lot of time.

Alfredo excellent sales person

They contacted me in a timely manner and they were very helpful .

I got an email saying they just got this car and was cleaning it and they'd email me when they had a price. Never heard another word! Thanks!

This is the worst kind of customer service I've seen in my life. I inquired about the 2015 Lexus RX 350. Went in on Friday and wanted to come back on Sunday with my husband to buy it. I was told that they were closed on Sunday. So I told the salesman that I would be in on Monday. My husband had to close his place of business to meet me at the dealership. He brought my extra key along with the title of my car and a check book.As soon as I walked in to the dealership, about 1:30 pm the salesman walked up to me and said, " I just tried to call you" the car was sold this morning. You can imagine how angry I was. First of all they didn't have the courtesy to call ahead of time. And second of all, the salesman KNEW I was coming in. He should have told the other customer that there was someone coming in for the car and if we didn't buy it, he would then let them know that the vehicle was available. As far as I'm concerned I had first choice in the matter. Horrible customer service. I will never step foot in this dealership again and I will make sure to let other people know about them.

Great, low pressure experience.

Helpful, generous, trustworthy

All they want is to get you in the door. Will not discuss offers or value via phone. High pressure sales tactics do not work on the phone and they know this. Take you business elsewhere.

Great car buying experience! I was coming from out of state and they made this the easiest car buying experience I have ever had. The price they posted was the true price versus other dealers who posted prices for programs I did not qualify (recent college grad etc., etc.). I will definitely keep them in mind when we upgrade the next car.

I was contacted right away by more than one sales rep. I had already purchased a vehicle prior to this one. I still have my eye on it though.

Dealers and financial managers were very friendly, informational, and gave me a good deal on the 2012 vwRoutan. I will definitely consider coming back for future vehicle purchases.

Good customer service and Ahmad my sales rep. went extra in helping me out. Good job AHMAD!!! I'll always come back for those good deals..

Love the crew.. they really helped us throughout the whole process.. very patience, explained everything, crushed our numbers, etc..

The mileage on the vehicle was actually higher than advertised. The price paid was $20750 which was the price befire it was lowered to $20500. The paperwork was completed with the wrong mileage which was their fault and ours (mostly theirs because we werethe customers). However, we are going in to redo the paperwork. For that reason they get 4 stars. The treatment from the dealership has been excellent, minus the the fact the the price should have been slightly lower from the slightly higher mileage. The vehicle was in excellent shape. Slightly minute cracks on the driver seat but the tires were new and the vehicle had just been serviced. The car salesman was very professional. This experience was much better than my dealings with an Acura dealer in Bethesda. I highly recommend this dealership to anyone in the Prince William County area.