Criswell Acura Audi

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1701 West Street
Annapolis, MD 21401

Sales: (443) 482-3200

Service: (888) 468-6303

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 2, 2017
rspence
5
While waiting for release to sell from VW, communications have continued periodically and kept me up-to-date with the current status.
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Aug 24, 2017
Great service, some minor glitches but they have the skills and experience to provide a nice vehicle at a fair price,
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Aug 15, 2017
2017X3
I had a really great experience. 2017 Acura RDX was in my wish list of vehicles to buy. I found 2017 RDX in my preferred color basque red pearl at Criswell. Dealership is about 60 miles away from my home. First I confirmed with Gerry Jackson with Acura sales at the dealership that the RDX of my choice is still available. Then I called him and negotiated price on the phone. Negotiation was quick and smooth. I told him I am not interested to drive there 60 miles unless I am confirmed to buy the car. Once I went in the Acura RDX was parked at the front of dealership and ready for me to look at. Purchase process was smooth and free of hassles. I took Acura financing for 36 months and bought gap coverage from the dealership.
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Jun 24, 2017
bradleyjared93
Posted car with no pictures. Begged for a week for tye pictures for him to constantly say ill send them tomorrow just to call me a week later and say that somebody bought the vehicle that morning
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Apr 30, 2017
luckytony
I email and received the email responding, however, I asked specific questions and was running around by sales tactics and they even attempted to get my personal information such as they asked me for my current residential address in order to determine if they would give a lower price???! I ended up buying a similar vehicle somewhere else with lower price than what they offered.
3 of 3 people found this review helpful.
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Apr 9, 2017
Great dealer (Michael & Alan) start to finish! ☆☆☆☆☆
1 of 1 people found this review helpful.
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Mar 28, 2017
My experience with Kevin at Criswell Audi was great, we agreed over the phone on purchase price, Kevin send me necessary paper work, followed through making sure everything was being taken of, and delivered car full of gas and detailed. I would highly recommend Criswell Audi, they are honest and follow through with what they say they are going to do, working with them was a pleasure.
2 of 2 people found this review helpful.
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Mar 24, 2017
They contacted me and invited me in for a test drive.
2 of 2 people found this review helpful.
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Mar 14, 2017
Very friendly environment made you feel comfortable in not pressuring you to buy a vehicle. All there used vehicles are in excellent condition.
2 of 2 people found this review helpful.
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Feb 9, 2017
Excellent dealership. Vance and Allan were very helpful. I had to travel about 150 miles to see the car and the made the trip worth the drive. I highly recommend this dealership.
4 of 4 people found this review helpful.
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Feb 8, 2017
Cube_1326
Good
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Aug 26, 2016
Very friendly, knowledgeable and responsive!
2 of 3 people found this review helpful.
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Aug 25, 2016
Inquired about RDX. Harry promptly contacted me and invited me in. Wife decided on local Mazda CX-5
2 of 2 people found this review helpful.
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Aug 24, 2016
Had some questions on the Audi. Renzy Bryant answered my questions in a very timely courteous manner. I have decided not to buy a S6 so I let the dealer know of my decision. I would consider contacting Renzy again should they have a car I am interested in buying.
2 of 2 people found this review helpful.
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Jul 25, 2016
Customer friendly
2 of 3 people found this review helpful.
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May 13, 2016
mw1606
Responded very quickly
2 of 3 people found this review helpful.
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May 11, 2016
Sold car from under me while trying to buy uncommunicative sales people also seem disinterested I don't know what part of "I want to buy this" they don't understand had my own financing secured but ran a application through them to to see if they had a better offer while waiting to hear back from them they sold the vehicle I was intending to purchase all they had to do was mention a deposit and I would have put one down
4 of 5 people found this review helpful.
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Apr 23, 2016
Dawooste
Vance Ellis is the man. Great experience and fair price. Highly recommend.
3 of 3 people found this review helpful.
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Apr 16, 2016
Very responsive and professional.
2 of 3 people found this review helpful.
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Apr 13, 2016
5 star
2 of 3 people found this review helpful.
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Read 10 old reviews
Feb 26, 2015
Great
0 of 1 people found this review helpful.
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Feb 23, 2015
Staff was very friendly and easy to work with.
0 of 1 people found this review helpful.
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Feb 18, 2015
This dealer was great in communication with me an very helpful. We didn't end of buying from them, but was pleased with their service.
0 of 1 people found this review helpful.
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Aug 3, 2014
Very good experience and local to my home so very happy I purchased from Criswell.
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Jul 11, 2014
Very nice people,professionals will help you with the right car and low finance rate.
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May 5, 2014
yvgfjayne
I am not sure this is the car for me, but I was impressed by the dealership. I was surprised that as a single female, many places treated me as though I were invisible. Here I was greeted immediately and when the salesperson I had stopped in to see was unexpectedly closing a sale, another salesperson stepped in. We test drove the car with no heavy sales pitch. They listened to my needs and heard me. I would buy from them in a heartbeat.
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Jan 31, 2014
bmchale
Dealer never responded to email. I finally called and was told the car I was interested in had sold 15 minutes before I called. This dealer is not responsive to internet inquiries.
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Nov 28, 2013
First class all the way.
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Sep 9, 2013
Very friendly and accommodating. Willing to deal, although I did not buy from them, because I found a better equipped Boxster S closer to my location.
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Dec 6, 2012
Professional, helpful-answered all my questions. No High pressure tricks. A Car dealer for the 21 Century
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