Pohanka Volkswagen

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1720 Ritchie Station Court
Capitol Heights, MD 20743

Sales: (240) 312-2477

Service: (240) 788-4568

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 21, 2017
It started off nice. My wife and I saw a 2017 VW Beetle advertised for an unbelievable price. We visited the dealership the next day and we were assigned a salesperson. She took us for a quick test drive. We returned and began to make the deal. I asked the salesperson what was real price of the car. She disappeared for 10 minutes and returned with a piece of paper and sled it in front of me. The price was $11,000 over the advertised price. Pohanka has stooped to falsely showing the price with all possible incentives deducted on there website. I said no deal and for the next hour they used wave after wave of sales managers to heavily pressure us to buy that car. They tried to convince me that I was getting a good deal and I told them it wasn't because it was $ 6,000 more than the advertised price. My wife and I walked out without purchasing a car.
4 people found this review helpful.
Mar 10, 2017
Received emails, but never went out to see him because the car interior was not what I wanted. I appreciated his follow ups.
Mar 7, 2017
Home of the fees. The $18000 car is really $19495 plus the dealer admin fee of about $400 plus tax, plus plate. If you like to pay unnecessary fees shop here. If you don't buyer beware go someplace else.
6 people found this review helpful.
Feb 26, 2017
superior service
Feb 19, 2017
What you see is not what you get. Looked at $18k 2016 car under vw warranty with 10k miles, they added $1500 for recondition. The only recondition it required was wash wax, vacuum, then they wanted an additional $300 fee for mine living in VA on top of their regular $$299 admin fee and taxes So the $18k car is now $19500 plus fees and tax. If you like unreasonable fees and taxes shop there, if not stay away.
5 people found this review helpful.
Feb 14, 2017
They followed up quickly in contacting me, however I purchased another vehicle elsewhere.
Sep 11, 2016
Xom
Responded but the price is misleading. Price on Carguru is not the total price. They added ~$1,500 "reconditioning charge" to the final pricing.
5 people found this review helpful.
Sep 10, 2016
Asked dealer to email me about a few cars because I work odd hours, repeatedly called me while I was sleeping for 2 weeks. They couldn't follow a simple note therfore I don't even want to deal with them.
3 people found this review helpful.
Sep 6, 2016
Bought Car. Had vehicle all ready for us. Drove 5 hours down from Connecticut on Sunday morning...signed papers , got temp registration, and drove home same day.
1 people found this review helpful.
Jul 13, 2016
Great people to work with. Our salesman Dave Sorrel communicated well.
Read 6 old reviews
Jun 9, 2016
Have kept in touch and I will make sure to see them
May 18, 2016
Theyes emailed me promptly they didn't have what I was looking for..
May 1, 2016
Stay clear from this dealership. They will try to rip you off with high hidden reconditioning fees.
5 people found this review helpful.
Feb 7, 2016
very polite
Jan 10, 2016
Followed up quickly and we're very friendly
May 4, 2015
Mike was awesome!

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