New Toyota RAV4 Hybrid for Sale in Dallas, TX

Got me in the car I wanted. I thought the pricing could have been a little bit better in terms of financing, but Shaun Alexander was great.

Price as listed by the dealership was not the correct price. It was 9k too low per the dealer. They dealer would not sell the car at that price even though they had published it.

Didn't use this dealership. They did respond to my online inquiry in a timely matter.

Great experience!

Very helpful and quick. I set the expectation very early that I didn't want to be there a long time and they did a great job getting us in and out.

They responed to. my question promptly and clearly.

Prompt and professional.

Good communication, responsive, good price on the car, but wanted $1000 in “dealer” fees on top of tax and license. I bought somewhere else

I had an excellent experience with Toyota of Richardson. Robert Alicea did a fine job of getting me into the vehicle that was best for me. I would highly recommend this dealership to anyone looking for a vehicle.

Very good

with a very friendly staff and the answer all my questions

Attentive and accessible when I inquired about vehicle.

They communicated promptly with me just when I declared interest in buying a car from them

The car salesman was great but the finance office or personnel office is rather slow I’m still waiting on a response back from them and that’s been seven days ago

Although I did not buy a car from them,the sales associate I dealt with was very polite and helpful.

Jerry was very helpful and patient. The truck had great miles and was in pretty good condition but I ended up going with a better deal.

Responded quickly, no pressure.

Great response to several questions. Found a car that met all my needs on Car Guru from another dealer/ Salesman at this dealer was very helpful.

Didn't get to pertuch anything do to my credit not them but I will say they where vary helpful and caring about everything

Prompt response, and easy to communicate with.

i am very happy with family Toyota Arlington very nice anyone works honestly take care customer service great

Great experience walked in test drive the car loved it! Negotiations went up and down but overall we agreed to a great deal, a win a win as a custodian would definitely recommend and work with them again!

I didn’t find this place convenient to test drive or deal with. I called ahead as my time is limited and they were not prepared and wasted a good chunk of my time asking questions I already provided info on. Also the sales guy did not listen or get a feel for my needs, just kept talking about a car that wasn’t a good fit for me. Definitely a place you will have to spend hours at to get a deal done

GM unprofessional lies to and change number in a computer to collect more money from me. I was retired owner of multiple dealerships and never see when car became $54.000 to $58.000 in a split a minute. I offer fares deals but...... when I see this nonsense dissuading a disapire.

The dealer was very responsive and answered all my questions in a timely manner.

Made an appt to drive out to buy a vehicle. When I arrived it was sold. Internal communication isn't very fluid if that is the case.

The salesmen I worked with at Burleson were great people that were constantly working to get me into the Jeep I wanted for my wife. Awesome folks and I highly recommend this dealer for anyone looking for a vehicle!

The dealer responded very promptly and answered all my questions via several emails. I went 2 days later to purchase the vehicle. It was available as promised and at the agreed upon price. I was in and out in 2 hours or less. Great experience.

Very good service

very helpful folks there. David Brinkley especially! Great dealership.

Stayed in constant contact with me. Very nice and helpful.

Very friendly, but gave me every reason in the book why he couldn't reduce the price - when they are still making truckloads on it for where it is priced at. Too greedy.

Had the smoothest experience with Family Toyota of Arlington. Reza, Ronnie, and Juliano made this the easiest buying experience. 100% recommend this location and team to find your dream vehicle!

The salesman was very prompt, courteous, and patient with me.

We had agreed on a price through email and text but when I went to this dealer they raised the price over $5,000.00. When the Manager sent me a generic email I told him of my experience but he never responded. The negative car salesperson’s reputation was validated.

Immediate response. Showed me a video and got to work with a friendly dealer, arrived at a quick deal in the same day. Have the usual dealer add ons after the price which I dont like but they negotiated it down some. Takes 3 hours for the paperwork once the deal is made which seems unnecessary which they need to improve.

This dealer added options on the purchase price of the car and when I asked them to remove it, they removed it off the discounted price of the car they were advertising. Not a good practice in my opinion and not very honest.

Lied about the vehicle being there until they found I wasn’t going to make an appointment to come see it then stated it wasn’t there.

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I made an offer before I arrived at the dealership. When I arrived at Toyota of Dallas, they refused the honor my offer. Very Disappointed and won’t deal with them again..

The salesman fabio hernendaz was great. The dealership management are scam artist. The list the truck for 35,942.00 only to try and add a$1863.00 in dealer prep fees plus $500 in additional fees. This does not include taxes. These people never intended to sale the truck for advertised price. I refused the deal they said they would cut the dealer prep fee in half. I ended the deal. It’s sad because they caused a good salesman to lose a sale. Stay away from this dealership.

This truck would have been mine if someone called me in time. Preapproved, 5000 cash down. Excellent credit. I called and was told they would get back to me. When they did it was too late.

Good prices and deals, however, dealer took one full day to respond to a question I had.

Very friendly, helpful, and hardworking. Tiffany really impressed.

The staff replied promptly at first. I’m very interested in this truck and have provided them the info they requested as quickly as I was able. However, responses back to me have been very slow. I’m still waiting a response for the value of my trade-in and for a final sale price for the truck since this past Saturday. I inquired yesterday evening and was informed they would get right back with me, that was 15 hours ago.