Planet Toyota

Express Lube, New Owner Events, Rent A Car, Toyota Certified Used
Vehicles, Toyota Tire Center

5540 Auto Court
Matteson, IL 60443

Sales: (708) 304-0192

Service: (888) 383-9939

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2009 INFINITI G37 Journey Sedan RWD Used Cars in Matteson, IL 60443

Great Deal
$1,877 BELOW
CarGurus IMV of $8,776

Price: $6,899

Mileage: 132,426

Location: Matteson, IL 60443

Average time on market: 13 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Blue Slate Description: Used 2009 INFINITI G37 Journey Sedan RWD for sale - $6,899, 132,426 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/11/19/15/2015_ford_escape-pic-6936132807759233277-152x114.jpeg

2015 Ford Escape SE Used Cars in Matteson, IL 60443

Great Deal
$1,909 BELOW
CarGurus IMV of $16,419

Price: $14,510

Mileage: 32,048

Location: Matteson, IL 60443

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Description: Used 2015 Ford Escape SE for sale - $14,510, 32,048 miles with Navigation System, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/17/09/23/2015_lexus_is_250-pic-4507880570906243486-152x114.jpeg

2015 Lexus IS 250 F Sport Crafted Line AWD Used Cars in Matteson, IL 60443

Great Deal
$2,674 BELOW
CarGurus IMV of $27,674

Price: $25,000

Mileage: 32,026

Location: Matteson, IL 60443

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus IS 250 F Sport Crafted Line AWD for sale - $25,000, 32,026 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/29/19/17/2016_chrysler_town___country-pic-3249424305644936537-152x114.jpeg

2016 Chrysler Town & Country Touring-L FWD Used Cars in Matteson, IL 60443

Great Deal
$1,943 BELOW
CarGurus IMV of $23,727

Price: $21,784

Mileage: 27,251

Location: Matteson, IL 60443

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2016 Chrysler Town & Country Touring-L FWD for sale - $21,784, 27,251 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/03/26/19/07/2015_jeep_grand_cherokee-pic-1630187141055684268-152x114.jpeg

2015 Jeep Grand Cherokee Laredo 4WD Used Cars in Matteson, IL 60443

Good Deal
$2,414 BELOW
CarGurus IMV of $24,012

Price: $21,598

Mileage: 30,235

Location: Matteson, IL 60443

Average time on market: 50 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2015 Jeep Grand Cherokee Laredo 4WD for sale - $21,598, 30,235 miles with Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2018/04/11/19/15/2016_nissan_rogue-pic-5768804897095876466-152x114.jpeg

2016 Nissan Rogue S AWD Used Cars in Matteson, IL 60443

Good Deal
$1,735 BELOW
CarGurus IMV of $17,948

Price: $16,213

Mileage: 20,336

Location: Matteson, IL 60443

Average time on market: 37 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Black Description: Used 2016 Nissan Rogue S AWD for sale - $16,213, 20,336 miles
https://static.cargurus.com/images/forsale/2018/04/19/19/48/2017_dodge_journey-pic-1684646836462283567-152x114.jpeg

2017 Dodge Journey Crossroad AWD Used Cars in Matteson, IL 60443

Good Deal
$1,760 BELOW
CarGurus IMV of $22,258

Price: $20,498

Mileage: 2,304

Location: Matteson, IL 60443

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Billet Clearcoat Description: Used 2017 Dodge Journey Crossroad AWD for sale - $20,498, 2,304 miles with Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/29/19/53/2017_gmc_acadia-pic-540279134639328705-152x114.jpeg

2017 GMC Acadia SLT Used Cars in Matteson, IL 60443

Good Deal
$1,672 BELOW
CarGurus IMV of $30,195

Price: $28,523

Mileage: 15,156

Location: Matteson, IL 60443

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2017 GMC Acadia SLT for sale - $28,523, 15,156 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/01/01/10/2017_kia_optima-pic-3526810190699720903-152x114.jpeg

2017 Kia Optima LX Used Cars in Matteson, IL 60443

Good Deal
$1,124 BELOW
CarGurus IMV of $15,634

Price: $14,510

Mileage: 17,240

Location: Matteson, IL 60443

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Titanium Silver Description: Used 2017 Kia Optima LX for sale - $14,510, 17,240 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/17/18/57/2015_scion_tc-pic-8166463504450868377-152x114.jpeg

2015 Scion tC Base Used Cars in Matteson, IL 60443

Good Deal
$1,205 BELOW
CarGurus IMV of $14,115

Price: $12,910

Mileage: 39,838

Location: Matteson, IL 60443

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Absolutely Red Description: Used 2015 Scion tC Base for sale - $12,910, 39,838 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/02/20/06/2015_cadillac_srx-pic-4994956991387642293-152x114.jpeg

2015 Cadillac SRX Performance AWD Used Cars in Matteson, IL 60443

Good Deal
$1,444 BELOW
CarGurus IMV of $25,954

Price: $24,510

Mileage: 44,512

Location: Matteson, IL 60443

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2015 Cadillac SRX Performance AWD for sale - $24,510, 44,512 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Preferred Package, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/05/04/09/45/2015_lincoln_mkc-pic-4760326249288159669-152x114.jpeg

2015 Lincoln MKC AWD Used Cars in Matteson, IL 60443

Good Deal
$1,435 BELOW
CarGurus IMV of $23,435

Price: $22,000

Mileage: 35,701

Location: Matteson, IL 60443

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2015 Lincoln MKC AWD for sale - $22,000, 35,701 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/05/18/22/22/2016_chrysler_300-pic-3541431674226653757-152x114.jpeg

2016 Chrysler 300 S AWD Used Cars in Matteson, IL 60443

Good Deal
$1,090 BELOW
CarGurus IMV of $24,288

Price: $23,198

Mileage: 21,031

Location: Matteson, IL 60443

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gloss Black Description: Used 2016 Chrysler 300 S AWD for sale - $23,198, 21,031 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/08/11/33/2017_kia_sedona-pic-3187877535515175355-152x114.jpeg

2017 Kia Sedona LX Used Cars in Matteson, IL 60443

Good Deal
$1,011 BELOW
CarGurus IMV of $21,559

Price: $20,548

Mileage: 23,218

Location: Matteson, IL 60443

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Aurora Black Description: Used 2017 Kia Sedona LX for sale - $20,548, 23,218 miles with Leather Seats, Backup Camera, Remote Start, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/14/20/22/2017_ford_taurus-pic-4767061714534681824-152x114.jpeg

2017 Ford Taurus SEL Used Cars in Matteson, IL 60443

Good Deal
$1,265 BELOW
CarGurus IMV of $19,459

Price: $18,194

Mileage: 28,213

Location: Matteson, IL 60443

Average time on market: 62 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2017 Ford Taurus SEL for sale - $18,194, 28,213 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 18, 2018
Was hoping for a good experience, and it started off that way, then went sour. Many empty promises, lack of follow through, just overall mismanagement of the deal. We had an agreement, but then the vehicle had damage and it goes on from there. Be cautious if u chose to work with this dealership - I chose to walk away.
5 people found this review helpful.
Response from current dealership:
Hi Craig,
Sorry that you had a less than excellent experience. I have looked into and took corrective steps to make sure you never have anything less than a smooth and open experience.
Thank You
May 12, 2018
Never will go back. Told me in the afternoon it was there. Drove up and it was gone prior to my call.
5 people found this review helpful.
Response from current dealership:
Hi Dennis,
Our policy does not allow anyone to tell you a car is here after it is sold. However sometimes they do sell before you arrive. Sorry about that and hope we can help you in the future.
Apr 23, 2018
They called back promptly and made contact. I decided to go on a different direction.
Response from current dealership:
Thanks Len for the great review !
Apr 10, 2018
Guru5G6HS
They were very responsive
Response from current dealership:
Thanks Guru5G6HS :)
Mar 29, 2018
Called back quickly
Response from current dealership:
Thanks Terry for your feedback and review :)
Mar 14, 2018
Awesome......I bought the car I wanted for the first time in my life.
1 people found this review helpful.
Response from current dealership:
Roxann thank you for the great review! Congrats on your purchase and welcome to the Planet family :):)
Mar 6, 2018
amyp98
I emailed about the vehicle was contacted in about an hour and went to drive it the next morning. A “Crystal” from the internet sales team was supposed to meet us at 9 am but of course this person was unavailable( at 9am)so a different salesperson talked to us. Mike was his name. He was very professional, very nice. He knew a lot about the vehicle. We did not make a deal,but it was not a bad experience. Would have bought this one if the third row was a little better set up.
1 people found this review helpful.
Response from current dealership:
Thank you Amyp98 for the positive review :):)
Feb 27, 2018
Drove my family two hours to look at this car. When I got there they had to go and find it even though i scheduled an appointment with them. No one was friendly and acted like you were just a number. The pictures were misleading becaise they took a picture of one new tire which I assumed was for all of them.... Nope it was just one new tire the front two were bald and the back left rear was decent. So three different size tires doesn't really make you wanna buy especially sense it's a AWD. Every time I had an issue with something about the car the salesman tried to talk to me like I was an idiot. For expample the dash was beat like it had been punched and looked terrible. But that wasn't in the pictures though. When I said that's not gonna work he said well it's a used car so you know...? Really I have bought plenty of used cars and knuckle marks in the dash isn't normal. Anyways they wanted 16530 for the car but I wasn't gonna pay that even without the issues I was set on 16000. When I brought up these issues to the manager he said let me see what I can do came back and said well I can do 200 off and I said no ill do 16000 that's it. He came back and said well I have to do 16530 because it's priced to sell.... Really going back on your word is so ridiculous. So rounded up my four kids and wife and left. He then called me and said we will split it with you and meet you half way.... I said no thanks. Had to be the worst car buying experience I have ever had. Seriously 250 and he wouldn't even do that. Oh did I mention he also said well I'll just take it to the auction then cause I can't do that deal..... Don't waste your time going here.
6 people found this review helpful.
Response from current dealership:
Dear Jared,
We are very sorry that you did not feel happy with the result of your visit. After taking a look into the details provided, it seems like the managers decision to offer a small discount and inform you of taking the vehicle to the auction was 100% from the fact that our vehicle was priced online at value equal to what the auction would pay, and your offer (while understandable) would result in a true loss of money for the dealership to sell the vehicle. Thank you for the opportunity, and feel free to send me an email to curibe@planetdealerships.com, as I would like to send you a sm
 More ...
Feb 12, 2018
Rogb350
Nice people.
0 people found this review helpful.
Response from current dealership:
Thank you Rogb350 for the great reviews :)
Jan 15, 2018
kkuechler
5
They contacted me back initially and told me the vehicle was sold. A couple of days later they told me that they still had it. I scheduled a test drive for Saturday and called to confirm it was still there as I had to drive over an hour to get there. They said it was and to come in. When I was 5 minutes away a salesman (Mike) called and said that someone had it out for a test drive. When I arrived they said that the customer took the truck home for the weekend and would not be back till Monday. They were less than helpful and I don't even know if they even still have the truck. I told them I would not come back and was thoroughly disgusted with the way they treated me. I would never go there again.
4 people found this review helpful.
Response from current dealership:
Dear Kkuechler, while we try to do the best job possible to make sure that miscommunication is at a minimum at best, we are very sorry that we were not able to assist you in the manner that you were looking for. We appreciate the feedback and we do apologize for not meeting your expectations. I personally did try to contact you immediately on Monday morning at 9am and left you a voice mail to try and figure out a way to resolve the concern and make it up to you, as the vehicle is not sold as of now and is available. Please feel free to call me back directly at the dealership. Thank you so much
 More ...
Sep 25, 2017
Tina Zambrano
I did reach out to them regarding a vehicle I was interested in and they did respond to me via email and via phone call
1 people found this review helpful.
Aug 4, 2017
Martin Kelly
Retutned my phone calls promptly
1 people found this review helpful.
Jul 8, 2017
EPprius
Responded to our inquiry promptly but vehicle had already been sold
1 people found this review helpful.
Nov 19, 2016
Dealer was unaware of the price of the vehicle on CarGurus. They said they would entertain any reasonable offer. When we sat down to negotiate and showed them the price online they refused to negotiate at all on the car. The sales person I was emailing with told me they often times negotiate hundreds or thousands of dollars off the vehicle. We drove an hour to see this vehicle and were very disappointed.
11 people found this review helpful.
Read 20 old reviews
May 12, 2016
The Dealer was in Nice condition. They honored the online price of the car. The person who contacted us via e-mail was unable to help us in the sale of the car. The replacement sales rep was very good and helpful. The Facility manager was very frustrating. The car we wanted to trading in was in good to Fair condition and worth $750.00-$1545.00. He tried to low ball us at $400.00 trade in value. We had to haggle him up to $850.00 and a tank of gas before we would sign for the car. If your trading in your car while buying one don't expect a fair deal. =\
9 people found this review helpful.
Mar 29, 2016
yes, just to far away from me.
Feb 23, 2016
Good response time.
Feb 22, 2016
Quick and easy to deal with.
Feb 15, 2016
Got a response but they didn't answer the question I had so called on a Wednesday. Asked for a follow up with pics. Today's Monday & haven't heard back. Already bought another vehicle from someone else who was very good about following up.
2 people found this review helpful.
Jan 26, 2016
Not the best professionalism or timeliness in responding. Did not purchase a vehicle.
3 people found this review helpful.
Dec 15, 2015
I called Planet Toyota to inquire about an older RAV4, and was disappointed in their customer service. Since I was about 6 hours away, I asked if a sales person could do a vehicle walk-around with me on the phone to answer any questions I may have and to actually get their eyes on the vehicle so that I could really know the condition (before driving 6 hours!). They transferred me to the sales manager and he told me that they would not be willing to do that unless I was travelling their within the next day...and they said they were not willing to sell the car over the phone and would not take a deposit to hold the vehicle for us to arrive onsite. This is very common practice with internet sales these days, and they are not able/willing to do it? Why list your inventory online? Very poor service and sales practices.
3 people found this review helpful.
Oct 28, 2015
Pleased with the integrity of salesmen Wesley and associate, Joshua. We had a pleasant car purchase experience and happy with the price of our 2014 Camry.
Aug 18, 2015
It should be made clear when dealing online that the person on the phone will not appear when you get to the dealership. It all worked out but I still had to work with a salesman. I have the nice car I have looked for on the internet for many months.
Jul 31, 2015
I wanted one of there new trucks and offered to put money down until I could drive down the next day. They told me not to worry that they would call me if someone showed interest. The next morning I drove halfway ( 1 1/2 hours) trying to get there early, only to find out they had sold the truck. No call or any sorries, just rude.
2 people found this review helpful.
Jul 28, 2015
Excellent effort but still contacting me even after I emailed the dealer that I had purchased a Mustang and had no further need,
Jul 26, 2015
I purchased my 2006 Highlander here late on a Saturday evening. The salesperson stayed late to complete the sale. Finance department stayed late as well. I had researched different makes and models for weeks as well as dealer ratings, Carfax histories, similar vehicles in my area and had an idea of my credit score etc. so I felt I came in prepared and I believe I got a good deal. After the sale I had asked for the service records for my vehicle as it was getting to be around the mileage time to replace the timing belt. The vehicle had been purchased and serviced for most of the time by Planet Toyota according to the Carfax report. I could not get my salesperson to respond to my request (he said he was very busy), so after trying several times I contacted their Service Dept. which was able to tell me the belt and water pump were changed recently. A+ for them! That took a huge load off my mind! I love my Highlander and believe I got a good deal. Research everything before you go in and you will feel less stress. Make sure you check out the dealership ratings! Planet Toyota's track record was great and most of my experience there was as well.
Jul 7, 2015
Very little effort put into making a deal.
3 people found this review helpful.
Jul 7, 2015
The sales person contacted me along with answering my questions. I was very satisfied.
Nov 15, 2014
pushy, pushy, pushy. typical car sales. they almost chained my down untill I bought.
2 people found this review helpful.
Sep 4, 2014
after confirming the vehicles availability we showed up to test drive and the vehicle was not available.
2 people found this review helpful.
May 23, 2014
rcdtundra
50
Very friendly with a quick response.
Jul 12, 2013
Went in looking for a used highlander and walked out with 2013 for a few bucks more. Great deal and good price for my trade in.
Nov 19, 2012
They were great! Steve took care of us, and sold us a car when we had planned to only look. Oh well. It's done and a good car at that. It think we got a good price for our 2010 Prius.
Sep 21, 2012
great.. honest people

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