Schaumburg Toyota

Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A
Car, Signature Dealer, Presidents Award, Parts Center, Toyota Certified
Used Vehicles, Toyota Tire Center

875 W Golf Rd
Schaumburg, IL 60194

http://www.schaumburgtoyota.com

Sales: (331) 225-1136

Service: (877) 225-6496

Today 9:00am - 9:00pm

(Closed Now)

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Sales Reviews (30)

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Carl

Sep 4, 2017

Very impressed with this dealership. Friendly and professional.

0 of 1 people found this review helpful.

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RVR_2968

Aug 29, 2017

The answered my call. Great information over the phone and quickly was able to access if vehicle still available. Set me up with a time to see it that day and even test drove 2 other cars that they pulled up front waiting for me to arrive.

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John

Aug 15, 2017

They got back to me quickly regarding my question. Quoted a reasonable price on the vehicle.

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Roy

Aug 8, 2017

They contacted me the next day, but I already found another vehicle

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Guru9QPBQ

Jul 16, 2017

Wrote back immediately. Not high pressure but did not purchase.

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Haroldson

Jul 3, 2017

I was contacted and given the information needed on this vehicle. I will test drive the vehicle in the next couple days.

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GuruJ2FP

Jun 29, 2017

Good

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Ryan R

May 13, 2017

The vehicle was priced above car gurus market value, but I was able to negotiate them down to market value. However the vehicle was not ready to sell. I found several issues including a broken door switch and tire pressure monitors that needed to be replaced. I recommend checking any used vehicle over thoroughly because they missed some issues with mine. Once the issues were confirmed by the service dept they did the right thing and replaced them at their expense. Overall I had a positive experience, but I wish I don't have to make 3 visits to the dealer before I took delivery.

2 of 3 people found this review helpful.

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Theresa

Apr 28, 2017

The dealer did get back to me and also informed me that the car I was interested in was sold.

0 of 1 people found this review helpful.

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Otis

Apr 13, 2017

Our experience was good and we are pleased with the service received. Would recommend anyone to visit Schaumburg Toyota

1 of 1 people found this review helpful.

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DaleDude

Feb 28, 2017

Great to work with...good experience.

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joseph

Feb 14, 2017

Quick response

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jim

Dec 22, 2016

Excellent service with Curt Hermann

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Adiya

Dec 12, 2016

They don't have this car. Wehen I requested they sent information abou 2015 Toyota Highlander LE. Not XLE

1 of 3 people found this review helpful.

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Chris

Dec 6, 2016

Responded promptly and working with them now.

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Gurpreet

Aug 31, 2016

They dont have this car and still advertisibg

4 of 5 people found this review helpful.

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Response from Schaumburg Toyota:

Please let me know which car you are looking at, so I can remove it if it is no longer available. Thanks You. Robert K.

Sara

Aug 28, 2016

The dealer ran my credit for an outrageous amount without my permission and it took several emails and phone calls for me to get any details about the loan.

2 of 3 people found this review helpful.

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Dennis

Jul 21, 2016

After talking to sales person, she needed to ask boss a couple questions for me. She called me back 45 minutes later and told me the car was no longer available.

5 of 6 people found this review helpful.

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Armand

Jul 21, 2016

Dealer initially answered my email, but never followed up with my response. Lost interest in pursuing the vehicle

1 of 2 people found this review helpful.

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Oscar

Jul 10, 2016

They said they would have the car ready for me to see it. When I got there, the car was sold. I drove 5 hours for nothing. The customer service is no different then other car dealer.

1 of 2 people found this review helpful.

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Apr 12, 2016

Contacted right away. I called after few days but the car was sold.

0 of 1 people found this review helpful.

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kathy

Apr 7, 2016

Got info on the car from this dealer. Bought a car locally

0 of 1 people found this review helpful.

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Berns

Mar 22, 2016

Indian dude was great .

0 of 1 people found this review helpful.

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Eric

Mar 22, 2016

Terrible experience. I drove 2 hours to look at a car I was told was in hood shape and it wasn't. Had dings and scratches everywhere, no bumper touch ups, original tires, battery corrosion, and other things. The salesman was hard to understand and wouldn't even negotiate. Never again!

3 of 4 people found this review helpful.

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Carlos

Feb 27, 2016

They weren't willing to lower the price vehicle is over price

2 of 3 people found this review helpful.

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Connie

Jan 12, 2016

Excellent

0 of 1 people found this review helpful.

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sims10927

Jan 3, 2016

I received an immediate e-mail, left a v/m for the sales rep and never heard back from him.

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chan

Dec 25, 2015

quick E-mail and phone follow up.

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Luke

Dec 13, 2015

I had contacted this dealer awhile back about a Pontiac Torrent GXP I was interested in only to find it was supposedly 'sold'. After being bummed out for awhile, I started to look for other torrent GXPs, and truth behold, the car was still listed. So I emailed them... Twice more. Asking if they were sure it was sold and if it was why hadn't they taken the listing down, yet I never got A response again after the first email. Finally about 3 weeks after I sent the first email they took it down. I'm very pissed and believe that the customer service is treated like a joke here after what I've experienced.

1 of 1 people found this review helpful.

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dave

Dec 2, 2015

Jerry was great. I requested items to be done to the used truck before I got to the dealer. All requests were granted with no problem. If you want a new or used car or truck see Jerry. Yes I bought the truck.

1 of 1 people found this review helpful.

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Read 36 old reviews

Gabriel

Oct 7, 2015

Great service

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eddie

Oct 4, 2015

Couldn't agree on price

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deniece

Aug 30, 2015

Did not purchase from them, but they made every attempt to get ahold of me.

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jeffwags

Jul 8, 2015

Just worked with them over the phone and through emails. Concerns about the vehile were not entirely addressed.

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No car yet

Jun 2, 2015

Seriously didn't even want to sell me a car. Uninformed salesman.

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Joseph

Apr 17, 2015

Everything was handled professionally and respect at all times car purchases can be taxing but these guys make it easy!

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Gilewski

Feb 9, 2015

Prompt Response

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eugene

Feb 8, 2015

Excellent customer service and rep was able to offer a great deal!

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Mike

Jan 23, 2015

Great.

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Ming

Jan 6, 2015

Very bad experience, after test drive, he quoted price much higher than listed, intimidating you if you try to negotiate a bit. If you walk away without sign a deal, they even complain about time spent with you, etc...

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Mickey

Dec 1, 2014

Follow-up from dealer was great. Unfortunately we snoozed and lost out on this deal.

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muthalaly10

Nov 12, 2014

very poor respose, hard to get help after you bought the car

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jksweetz

Oct 25, 2014

Slow response

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Acadia_123941

Oct 23, 2014

Friendly, no pressure, drove home with car I wanted.

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migration_testimonger

Oct 7, 2014

kept raising and dropping the price on me

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zeus

Sep 28, 2014

They raised up the price without even me the chance to debate. They lied about my credit score. Overall it was a bad experience. They ripped me off.

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Kayode

Sep 24, 2014

Great deal and excellent pre and after sales customer service. Will certainly be back for business. Nice and wonderful people in Naperville Mercedes.

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Kathleen

Aug 4, 2014

Contacted me promptly however the vehicle was sold.

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Joe

Jun 11, 2014

They had a fair deal and kept in good contact, but bought a vehicle closer to home

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Coleen

May 31, 2014

to many emails

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Woongkul

May 16, 2014

good

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Jerry

May 15, 2014

Quick response, bought car, great experience, friendly personnel, would highly recommend this dealership---they GET that car buying today is different than the past--they believe in total transparency, not the smoke and mirrors and long drawn out negotiations of some dealers

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Byron

Mar 27, 2014

Fast response. Although, the vehicle of my choice was unavailable.

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Dawn

Mar 26, 2014

They contacted me immediately and followed back up with me even after I informed them why I decided against that vehicle. Very professional.

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Paul

Jan 2, 2014

Overall good experience. Held the car for us to look at. Everything was in order and we purchased a vehicle from them

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Tom

Dec 29, 2013

I felt taken advantage of by this dealership. Would not recommend.

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Katie

Nov 30, 2013

Good

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Lynne

Oct 5, 2013

Good experience with this dealer. I just ended up buying closer to home.

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nk1820

Sep 28, 2013

Anny Park was the most patient salesperson. Unfortunately, I did not purchase the Scion.

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Ellen

Sep 5, 2013

They sent me an email immediately.

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Michael

Jul 5, 2013

When I asked the salesman to open the hood so I could look under, he could not open...makes me wonder what else could be wrong with the car.

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Jose

Feb 25, 2013

Excellent

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PAWEL

Feb 6, 2013

Dealer contact me after 4 days, and give me price 400$ more then was on web side. They will scam you!!!!!!!!!!!!He don't explain why!!!!!!

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Denise

Nov 12, 2012

Good communication.

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Wanda

Sep 27, 2012

Answered all my questions!

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Carla

Jun 3, 2012

Neither the sales person nor the cars looked like what I espected from Toyota.

Is this review helpful? Yes | No

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