Elgin Toyota

Express Lube, New Owner Events, Rent A Car, Signature
Dealer,
Presidents Award, Parts Center, Toyota Certified Used
Vehicles,
Toyota Tire Center

1600 W. Lake Street, Streamwood, IL 60107

Sales: (630) 474-6230

Service: (888) 375-8403

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/03/26/09/22/2016_toyota_4runner-pic-8565634639617855825-152x114.jpeg

2016 Toyota 4Runner SR5 Premium 4WD Used Cars in Streamwood, IL 60107

Great Deal
$5,211 BELOW
Instant Market Value of $34,201

Price: $28,990

Mileage: 17,468

Location: Streamwood, IL 60107

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2016 Toyota 4Runner SR5 Premium 4WD for sale - $28,990, 17,468 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/20/11/10/2017_subaru_legacy-pic-48987524189207870-152x114.jpeg

2017 Subaru Legacy 2.5i Sport Used Cars in Streamwood, IL 60107

Great Deal
$2,738 BELOW
Instant Market Value of $25,728

Price: $22,990

Mileage: 4,562

Location: Streamwood, IL 60107

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Lapis Blue Pearl Description: Used 2017 Subaru Legacy 2.5i Sport for sale - $22,990, 4,562 miles with Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/21/00/51/2014_toyota_rav4-pic-5790595508481301909-152x114.jpeg

2014 Toyota RAV4 XLE AWD Used Cars in Streamwood, IL 60107

Good Deal
$1,991 BELOW
Instant Market Value of $20,981

Price: $18,990

Mileage: 23,395

Location: Streamwood, IL 60107

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2014 Toyota RAV4 XLE AWD for sale - $18,990, 23,395 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/03/21/00/51/2015_toyota_rav4-pic-2968789377029559842-152x114.jpeg

2015 Toyota RAV4 XLE AWD Used Cars in Streamwood, IL 60107

Good Deal
$2,116 BELOW
Instant Market Value of $22,606

Price: $20,490

Mileage: 20,180

Location: Streamwood, IL 60107

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Automatic Color: Super White Description: Used 2015 Toyota RAV4 XLE AWD for sale - $20,490, 20,180 miles with Bluetooth, Sunroof/Moonroof, Chrome Wheels
https://static.cargurus.com/images/forsale/2017/03/21/00/51/2016_toyota_4runner-pic-4182825570556474183-152x114.jpeg

2016 Toyota 4Runner Limited 4WD Used Cars in Streamwood, IL 60107

Good Deal
$3,070 BELOW
Instant Market Value of $41,560

Price: $38,490

Mileage: 6,100

Location: Streamwood, IL 60107

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2016 Toyota 4Runner Limited 4WD for sale - $38,490, 6,100 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Limited Package, Backup Camera, Aluminum Wheels, Upgrade Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2015_toyota_corolla-pic-8187218097102649378-152x114.jpeg

2015 Toyota Corolla LE Used Cars in Streamwood, IL 60107

Good Deal
$1,601 BELOW
Instant Market Value of $14,091

Price: $12,490

Mileage: 15,570

Location: Streamwood, IL 60107

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2015 Toyota Corolla LE for sale - $12,490, 15,570 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2016_toyota_corolla-pic-2219150257021277104-152x114.jpeg

2016 Toyota Corolla LE Used Cars in Streamwood, IL 60107

Good Deal
$1,525 BELOW
Instant Market Value of $14,515

Price: $12,990

Mileage: 19,553

Location: Streamwood, IL 60107

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2016 Toyota Corolla LE for sale - $12,990, 19,553 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2014_toyota_corolla-pic-4461176951998412729-152x114.jpeg

2014 Toyota Corolla S Plus Used Cars in Streamwood, IL 60107

Good Deal
$1,444 BELOW
Instant Market Value of $14,434

Price: $12,990

Mileage: 38,803

Location: Streamwood, IL 60107

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2014 Toyota Corolla S Plus for sale - $12,990, 38,803 miles with Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Power Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/01/08/00/2013_toyota_highlander-pic-5167931867211708758-152x114.jpeg

2013 Toyota Highlander Used Cars in Streamwood, IL 60107

Good Deal
$2,535 BELOW
Instant Market Value of $22,025

Price: $19,490

Mileage: 50,752

Location: Streamwood, IL 60107

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Blizzard Pearl Description: Used 2013 Toyota Highlander for sale - $19,490, 50,752 miles with Bluetooth, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2013_scion_xd-pic-5822679417130614668-152x114.jpeg

2013 Scion xD 10 Series Used Cars in Streamwood, IL 60107

Good Deal
$1,944 BELOW
Instant Market Value of $11,934

Price: $9,990

Mileage: 23,363

Location: Streamwood, IL 60107

Certified Pre-Owned: No Transmission: Automatic Color: Tokusetsu Description: Used 2013 Scion xD 10 Series for sale - $9,990, 23,363 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/21/00/51/2014_toyota_rav4-pic-1145373880585894449-152x114.jpeg

2014 Toyota RAV4 XLE AWD Used Cars in Streamwood, IL 60107

Good Deal
$1,803 BELOW
Instant Market Value of $21,293

Price: $19,490

Mileage: 16,778

Location: Streamwood, IL 60107

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Shoreline Blue Pearl Description: Used 2014 Toyota RAV4 XLE AWD for sale - $19,490, 16,778 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/21/00/51/2016_dodge_grand_caravan-pic-6587396784780113437-152x114.jpeg

2016 Dodge Grand Caravan SXT Used Cars in Streamwood, IL 60107

Good Deal
$1,986 BELOW
Instant Market Value of $17,476

Price: $15,490

Mileage: 39,113

Location: Streamwood, IL 60107

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Pearl Coat Description: Used 2016 Dodge Grand Caravan SXT for sale - $15,490, 39,113 miles with Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2016_toyota_4runner-pic-4566758391027127957-152x114.jpeg

2016 Toyota 4Runner Trail Premium 4WD Used Cars in Streamwood, IL 60107

Good Deal
$2,435 BELOW
Instant Market Value of $38,425

Price: $35,990

Mileage: 5,260

Location: Streamwood, IL 60107

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Midnight Black Metallic Description: Used 2016 Toyota 4Runner Trail Premium 4WD for sale - $35,990, 5,260 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2016_toyota_4runner-pic-8015779132521872946-152x114.jpeg

2016 Toyota 4Runner Trail Premium 4WD Used Cars in Streamwood, IL 60107

Good Deal
$2,391 BELOW
Instant Market Value of $38,381

Price: $35,990

Mileage: 5,538

Location: Streamwood, IL 60107

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2016 Toyota 4Runner Trail Premium 4WD for sale - $35,990, 5,538 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/21/00/44/2016_toyota_4runner-pic-7378555124362023460-152x114.jpeg

2016 Toyota 4Runner Trail Premium 4WD Used Cars in Streamwood, IL 60107

Good Deal
$2,317 BELOW
Instant Market Value of $38,307

Price: $35,990

Mileage: 6,006

Location: Streamwood, IL 60107

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2016 Toyota 4Runner Trail Premium 4WD for sale - $35,990, 6,006 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 24, 2017
Car was sold but they keep in touch with me Thanks
0 of 1 people found this review helpful.
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Feb 12, 2017
mb_enthusiast
5
I had a positive experience test driving a pre-owned Mercedes- Benz with Pete. I liked the car, but I had another one to look at. I had originally been primarily interested in their car, but a lack of communication led me to pursue another deal on the same make and model. I appreciated their kindness and low-pressure sales tactics.
0 of 1 people found this review helpful.
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Jan 9, 2017
If you are ever looking to buy a car , I suggest NEVER Doing business with Elgin Toyota On Lake Street Across From Villa Olivia.... I Have been in the Market for An older Cadillac STS V For some time since i cant afford a new one ....lol... I Finally found one there at Elgin Toyota....It was a Black 2006 STS V with 34,754 miles on it. Absolutely Beautiful car....l went and test drove it on Monday and told them I wanted a remote start put in , The salesman agreed and said it would be $599.00. I said do it....I Then told him I had my own financing and I would be in Tuesday to get my trade in appraisal and do the Deal , He said he was taking the car off the lot and would take it home with him that night so it wouldn't be there on the lot.... I Called And got The financing all done Tuesday morning and Got a call from the salesman and he said to Wait until Wednesday after work Because the sales manager was off and would be back Wednesday and they had to put the remote start in....I said It's a done deal right ? He said Oh YESSS 100% , I already have the paperwork ready ,We are waiting for you to get here ....On Wednesday about 2 pm The salesman called and asked when I would be there and I told him around 4:30 and everything was good to go and I would have The Check in hand and get the deal done , He said get there as soon as I can He would see me then...I was literally pulling out of my driveway to go get this car when The sales manager called and said that They just sold the car to a guy in Colorado who was flying in to Pick it up and he had the money wired ....I was completely Shocked and dismayed!!!...All hecsaidcwasc,Unfortunately sometimes these things Happen..I couldn't believe it...We had a Verbal agreement in place and they told me 100% The car was mine And then Sold it out from under me.... I voiced my Obvious displeasure to the sales manager and then some...I Thought their conduct was very unprofessiona,l Deceitful and dishonest at the very least. ....I still can't believe it.. I'm soo Angry with them !!!..... I WOULD NEVER , EVER DO BUSINESS WITH ELGIN TOYOTA !!!!......."
17 of 17 people found this review helpful.
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Dec 29, 2016
Never go there.sale person talk with you different price .thane manager coming and try to convince you .later coming one price and sale person done your deal .other manager coming and he talk different price .sale person know that his manager wrong and rude. But he is helpless. Very bad experience.
14 of 15 people found this review helpful.
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Dec 23, 2016
Dudlik
Very good communication
2 of 7 people found this review helpful.
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Dec 4, 2016
very professional service. thanks
1 of 4 people found this review helpful.
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Nov 30, 2016
Car I went there to buy sold a couple hours before I got there. I bought a different car from them and am happy with the deal and the service. The people who operate the phone bank could use some more training on how to answer questions.
2 of 4 people found this review helpful.
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Nov 6, 2016
They don't do haggling but I had great experience
1 of 4 people found this review helpful.
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Oct 11, 2016
Walked out with 2 cars|!
2 of 4 people found this review helpful.
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Oct 2, 2016
good service
1 of 2 people found this review helpful.
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Sep 27, 2016
Terrible. Didn't take me seriously. Would not negotiate with me on the price, or give me the out-the-door final price unless I committed to buying the car that night. What moron buys a car without knowing the price??? They obviously thought I was, but I walked out. They didn't even have the nerve to look me in the eye and say we won't make a deal. Shady at its best. The only reason I did not give them one star is because I only dealt with two unprofessional people, and can't speak for the rest of the staff.
12 of 12 people found this review helpful.
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Aug 27, 2016
Nice customer service
0 of 1 people found this review helpful.
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Aug 19, 2016
We've pleased to deal with this sales team and so! We've bought a beautiful Sienna'15 LE. Think that we'll be glad to come again!
0 of 1 people found this review helpful.
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Aug 10, 2016
good communications
1 of 2 people found this review helpful.
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Aug 9, 2016
pauljr2016
I ended up buying this vehicle for a little less than they were asking, there were was an issue with it after I got home with it, I had to replace one of the brake calipers because it was sticking, the dealer did how ever recharge the A/C that wasn't working when I test drove the vehicle, it took a long time to get the deal done because they were busy and I was haggling them on the price even though they dropped the price by a few grand already. The salesman that I was working with was very easy to deal with.
4 of 4 people found this review helpful.
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Aug 2, 2016
Great
0 of 1 people found this review helpful.
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Jul 29, 2016
Very nice people and very helpful staff. It was well worth the 90 minute drive for me to get to the dealership. When I need to purchase my next car I will go back.
0 of 1 people found this review helpful.
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Jul 27, 2016
Fast response to inquiry
0 of 1 people found this review helpful.
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Jul 23, 2016
The dealership was nice dispite da fact that I was willing to purchase vehicle an put 65% down on car but they kept insisting I wouldn't get a loan that low that I would only get an extremely large loan...also dealer never asked for my pay rate, credit score jus was persistent on making a sell without even trying to accommodate the buyer
2 of 3 people found this review helpful.
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Jul 22, 2016
Dealer was fine I still gotta test drive the car over all the service is great
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Jun 30, 2016
Car looked very used. Huge dealership but very expensive. They will try to talk you into leasing a car...
3 of 3 people found this review helpful.
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Jun 19, 2016
Was told the truck was going to be pulled in and cleaned up.. nope out in the rain couldnt look at it. And no salesman came out to help as i stood outside so i left.
3 of 3 people found this review helpful.
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Jun 9, 2016
My financing agent added a $2,500 mechanical warranty I was not aware that I signed for. Right now I'm in the process of trying to get them to reverse that. This is a dishonest dealership and should not be dealt with under any circumstances.
7 of 8 people found this review helpful.
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Jun 6, 2016
Worst experience on a dealership used car manager was unprofessional and disrespectful. Car they are selling is full of rust they want to charge 2000 dollars extra for interior cleaning rather than taking care of the rust the car has also the check engine light wasn't check.
6 of 6 people found this review helpful.
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Jun 5, 2016
they contacted us quite fast but on the overall they lost our info and by the time we were ready to buy a car they wanted us to fill some questions. Nice place but not the best
1 of 1 people found this review helpful.
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Jun 4, 2016
Dealer responded quickly, long trip for a test drive . Still interested but not sold on vehicle that I inquired about
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May 23, 2016
They respond on time
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May 13, 2016
Vehicle is not available, tho still listed several days later. Offered me a higher priced model.
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May 1, 2016
I received a reply from their "internet sales" providing me some info. on the car but have not had the time to go yet.
1 of 1 people found this review helpful.
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Apr 11, 2016
Quick response
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Apr 8, 2016
What a great experience. Sales and financing made simple. No pressure. Just a great value along with the Toyota name brand backing the vehicle.
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Apr 8, 2016
Quick to respond
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Apr 2, 2016
Be very careful..READ! READ! READ! Before signing ANYTHING. You could possibly find yourself spending thousands of dollars unexpectedly due to hidden fees.
1 of 1 people found this review helpful.
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Mar 29, 2016
Found another vehicle closer.
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Mar 20, 2016
Gave me a price on a car then after they realized they had a lot of interest in it they changed the price by 4K and that was right out of the sales managers mouth
3 of 3 people found this review helpful.
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Mar 10, 2016
So far very good experience. I was contacted by the dealer and I am working with them. I will post final outcome after I visit them.
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Mar 7, 2016
Very easy to do business with.
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Feb 26, 2016
Profecional
0 of 1 people found this review helpful.
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Feb 24, 2016
Yes. the manager and sales people very pro Active
0 of 1 people found this review helpful.
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Feb 8, 2016
Friendly and quick service! We got a great car at a fair price.
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Feb 4, 2016
Average Dealership response. But, miscommunications - encountered.
2 of 2 people found this review helpful.
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Jan 14, 2016
Pretty good dealership. My one knock was them trying to sell me their AIP package for $1300. Straight out of Fargo - I don't want the undercoating!!
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Dec 26, 2015
I called the dealership after receiving an email to set up a test drive. The woman who answered lacked customer service skills. She did not get my name or phone number but said she would tell someone that i wanted to see the car. I gave her the cars stock # but she couldnt find it in her system. She gave me her name (Amber) only after i asked who i was talking too just in case i had to call back. The test drive was satisfactory but the salesperson wasnt very eager on making a sale. Overall... very poor service.
3 of 3 people found this review helpful.
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Dec 19, 2015
Sales staff didn't take the time to listen to my needs, tried selling me services I didn't need. Distasteful on the fact of how little they offered me for my trade in. Other than Mike the GM I felt the customer services was subpar. I was very annoyed when I called that the receptionists wouldn't even listen to what I wanted before she would connect me to someone and then I would get the persons voicemail or have to call back to further explain what I needed. Once they have your money it's like you don't exist. GM was great and so was my salesman but the rest of the staff sucked. Overall I'd give it 2.5. I was happy with the car but not with the service. I think they should be more reasonable and offer more for tour trade. Biggest complaint is having to call 50 times to pin down a person to talk to.
3 of 3 people found this review helpful.
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Nov 30, 2015
A truly great experience from start to finish. No stress, no pressure to buy, and very knowledgable sales rep (Ricardo). I love my truck and will definitely visit Elgin Toyota again when it comes time to make another purchase.
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Nov 21, 2015
Very poor customer service. I drove 2 hours to buy a used 2015 Toyota Corolla and the car was being test drove when I was 30 minutes away from the dealership. I was pre-approved for financing through my credit union & the bill of sale had already been sent to my credit union. I planned on picking up the car later in the week until the GM told me I could pick up the car that day and mail the check to them once my credit union issued it. "They do this all the time." And this would ensure the car didn't get sold in the meantime. I called the GM when I was leaving my home Town and told him we would be there within two hours. I told him I'd like all the paperwork ready to go so that we could pick up the car and leave since we were driving so far. He said he would pull it up front and have everything ready for me. When I was about a half an hour from the dealership I got a call from the general manager and he wanted to let me know that the car was upfront and someone was test driving it. He wanted me to advise me of this because he was pretty sure the young kid was going to get the car. He was trying to be courteous since he knew I was driving so far away but I had already driven an hour and a half to pick up this car. It wasn't a done deal but if this kid bought the car he has an upgraded model that he would make work for me. It was more expensive by $2000 but he would make it work. Long story short my car was sold to the young kid and he would not go down on the price on the other car. He wasted my time and found out he wasn't going to change the price until after I test drove the other car. The salesman informed me that they cannot hold cars for anyone because they sell have them on the cars that they do. I never considered this car being held for me as I told them when I make a trip up there I plan on taking the vehicle and the Bill of sale was already sent to my bank we were just waiting for them to cut a check. It was just a better deal for the dealership to sell it to this young kid because he needed financing through them and they would get a kickback from the bank that provided financing --and I know this because I asked the GM if they get a kickback from financing I would never recommend this dealership. We have bought MANY cars through the Internet and never had had this happen to me, including, dealerships much smaller than Elgin Toyota. They have 700 cars on their lot & couldn't find him another car??
7 of 7 people found this review helpful.
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Nov 4, 2015
It's horrible, can't give correct information about vehicle.
7 of 7 people found this review helpful.
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Oct 18, 2015
I bought the car. Lots of negotiating, though, on final price. But I feel I got a good deal in the end. Only one key, though. So I have to spend about $250-300 to get another.
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Oct 14, 2015
Good response didn't buy but they where very good
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Oct 5, 2015
This particular dealership should be embarrassed. I came in later in the evening with an interest in a particular one year old used car that was listed online. When I got in to take a test drive, it wreaked heavily of cigarette smoke, like someone just smoked in it minutes before. When I started the vehicle, the fuel tank was empty with the fuel light on and the gauge was below the empty mark! The salesperson who I was with looked a little confused but suggested I just try and drive it through their lot. At this point my mind was already made up but I figured I'd spare her and do it anyway. As SOON as I put it in drive it continued to make a terrible grinding sound which continued as I barely accelerated and got even worse when I applied the brakes. I literally though it was going to break down in their lot. I proceeded to park it and get out, voicing my frustration and disappointment. The salesperson seemed just as shocked. When we went back inside someone (who I was told was the sales manager) came and apologized and said they'd look into it. I asked him how on Earth that vehicle would even be offered for sale and he proceeded to inform me that "All vehicles offered for sale at their dealership went through a meticulous 126 point inspection." If that is indeed the case, whomever is conducting that "inspection" should be out of a job. I would be extremely weary of ever purchasing a used vehicle from this dealership. I will never even entertain the idea of stepping foot into this dealership again. Like I said, they should be embarrassed.
6 of 6 people found this review helpful.
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Sep 14, 2015
After telling these people 5 times to stop calling me they keep on calling me like they don't understand English
3 of 3 people found this review helpful.
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Sep 12, 2015
Great new facility. Staff was very friendly. I did buy the Toyota Sienna.
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Sep 6, 2015
danedge61
Salesperson very courteous. Black Book pricing lower up state?
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Jul 6, 2015
Very good job.
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Jun 21, 2015
The Tundra we drove should not have been on the lot; it was a 2011 full of problems. The sales staff was rude to each other and not professional at all. This place did not uphold the high standards expected of a Toyota dealer store.
4 of 5 people found this review helpful.
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Read 19 old reviews
Jul 26, 2013
chirorickyp
Treated me very well. The place to go for used Toyotas
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May 24, 2013
Was selling the car with obvious exterior scratches and paint voids. Set an appointment to drive it and didn't wash it or clean the inside.
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May 1, 2013
They are a bunch of liars didn't even offer to finance me so I went down the street and bought a van from the Dodge dealer would never enter their parking lot again.
2 of 2 people found this review helpful.
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Apr 22, 2013
Great experience!
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Mar 26, 2013
Dealer called back, scheduled an appointment to drive one of their vehicles. I was treated with courtesy, they were not pushers like some other dealers.
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Mar 15, 2013
Responded. Too many miles for my money.
1 of 1 people found this review helpful.
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Mar 9, 2013
Bought the Car
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Jan 14, 2013
may be highly rated by some, but took two days to call back on price of a on-line vehicle, then didn't even leave a price.
2 of 2 people found this review helpful.
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Dec 12, 2012
not impressed .maybe walked in in a very busy day,but i didnt feel appreciated at all.no negotiation,no cup of coffee offered,or any time to go over their options
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Oct 24, 2012
only complaint was the taxes, my understanding was it was in the final agreed price and while driving the 2 hours to Elgin I received a call and was explained the agreed price was before taxes. However I did buy the Rav4 and love, love, love. All sales personnel and managers were very pleasent and treated you with the customer service that is lacking in most businesses today.
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Oct 19, 2012
Sales Professional is not helpful with clients
1 of 1 people found this review helpful.
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Oct 9, 2012
Very bad, they are trying to sell a 2005 Dodge Grand Caravan by calling it a family van, though it was a yellow taxi cab. It was repainted GRAY (from yellow) and there is taxi medallion hole on the hood of the van. There is no mention of it in their ad for this van. Thinking of writing to Toyota corporation as I went to this dealership based on its affiliation with Toyota.
2 of 2 people found this review helpful.
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Aug 30, 2012
I ended up not purchasing from them, but Kate, the online internet sales person, was amazing. She patiently and kindly worked with me through over 35 emails. I preferred not to be called, and she honored that request, and dealt with me via email. She was VERY helpful, and I was VERY impressed. :-) Thanks, internet sales!!!
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Jul 31, 2012
Great
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Jun 6, 2012
This Dealer said they would deal on Internet price if I came in. When I arrived they said they didnt do that on Internet pricing. I worked out a comprimise on price and they wrote it up differently. After we agreed on price they brought back sheet to sign that added a $1990.00 extended warrenty that I dint ask for or agree to. They tried to slip this in. I wanted to put a few hundred down to hold car for a few days and they wanted me to write a check for the full amount and they said they wouldn't cash it. I was out the door twice......I did end up buying the car. I tried to have them throw on 2 back tires as they were very bad.....they gave me cash towards that...turned out one had nail in it when we bought 2 new tires. We barely had enough gas in tank when we left to get to another station to fill up. It really was one of the worst buying experience's I've had.
3 of 3 people found this review helpful.
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May 26, 2012
Very responsive internet sales team and they provided the information I asked them for in details.
0 of 2 people found this review helpful.
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Apr 10, 2012
Communication via the internet was great and response times were very good. Communication between the internet sales department and the sales people on the floor is lacking. Asked to receive a call if a particular car I was interested in was unavailable prior to my arrival. Drove 55 mintes out of my way to see the car, called to ask if the car was still available (it was) then about 10 minutes from the dealership location received a call and was told the car sold and 1.5 hours ago. Could have avoided the drive all together if there was communication amongst the sales people. Did not even look at any other vehicles as I was only interested in the one they had.
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Feb 24, 2012
I work in the automotive industry and this dealer gets my business.
0 of 1 people found this review helpful.
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Feb 20, 2012
Top dealer for Toyota's and Scions in the Fox river valley of northern Illinois. This was my second vehicle purchased there and both experiences were top notch. Good communication and excellent service after the sale. Highly recommend !
0 of 1 people found this review helpful.
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