Elgin Toyota

Express Lube, New Owner Events, Rent A Car, Signature
Dealer,
Presidents Award, Parts Center, Toyota Certified Used
Vehicles,
Toyota Tire Center

1600 W. Lake Street
Streamwood, IL 60107

Sales: (630) 474-6230

Service: (888) 375-8403

Today 9:00am - 9:00pm
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https://static.cargurus.com/images/forsale/2017/08/25/13/51/2013_subaru_outback-pic-5112248229599936269-152x114.jpeg

2013 Subaru Outback 2.5i Limited Used Cars in Streamwood, IL 60107

Great Deal
$3,658 BELOW
CarGurus IMV of $20,148

Price: $16,490

Mileage: 34,349

Location: Streamwood, IL 60107

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2013 Subaru Outback 2.5i Limited for sale - $16,490, 34,349 miles with Bluetooth, Leather Seats, Alloy Wheels
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2015 Scion tC Used Cars in Streamwood, IL 60107

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CarGurus IMV of $14,861

Price: $11,990

Mileage: 29,812

Location: Streamwood, IL 60107

Average time on market: 33 days Certified Pre-Owned: No Color: Magnetic Gray Metallic Description: Used 2015 Scion tC for sale - $11,990, 29,812 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
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2015 Toyota Highlander Limited AWD Used Cars in Streamwood, IL 60107

Great Deal
$2,812 BELOW
CarGurus IMV of $33,302

Price: $30,490

Mileage: 37,631

Location: Streamwood, IL 60107

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2015 Toyota Highlander Limited AWD for sale - $30,490, 37,631 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels
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2015 Toyota Highlander XLE V6 AWD Used Cars in Streamwood, IL 60107

Great Deal
$2,740 BELOW
CarGurus IMV of $31,730

Price: $28,990

Mileage: 34,738

Location: Streamwood, IL 60107

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Attitude Black Metallic Description: Used 2015 Toyota Highlander XLE V6 AWD for sale - $28,990, 34,738 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2017 Toyota Prius Two Used Cars in Streamwood, IL 60107

Great Deal
$1,691 BELOW
CarGurus IMV of $21,681

Price: $19,990

Mileage: 11,166

Location: Streamwood, IL 60107

Average time on market: 17 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gray Description: Used 2017 Toyota Prius Two for sale - $19,990, 11,166 miles with Bluetooth, Aluminum Wheels
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2015 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Streamwood, IL 60107

Great Deal
$3,106 BELOW
CarGurus IMV of $30,596

Price: $27,490

Mileage: 26,899

Location: Streamwood, IL 60107

Average time on market: 46 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Ram 1500 Big Horn Crew Cab 4WD for sale - $27,490, 26,899 miles with Alloy Wheels, Quick Order Package, Remote Start
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2015 Toyota Prius Two Used Cars in Streamwood, IL 60107

Great Deal
$1,697 BELOW
CarGurus IMV of $17,187

Price: $15,490

Mileage: 20,721

Location: Streamwood, IL 60107

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Grey Description: Used 2015 Toyota Prius Two for sale - $15,490, 20,721 miles with Bluetooth, Aluminum Wheels
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2016 Nissan Maxima SL Used Cars in Streamwood, IL 60107

Great Deal
$2,711 BELOW
CarGurus IMV of $27,701

Price: $24,990

Mileage: 12,028

Location: Streamwood, IL 60107

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Red Description: Used 2016 Nissan Maxima SL for sale - $24,990, 12,028 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2015 Toyota Sequoia Limited 4WD Used Cars in Streamwood, IL 60107

Great Deal
$2,450 BELOW
CarGurus IMV of $44,440

Price: $41,990

Mileage: 26,627

Location: Streamwood, IL 60107

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Sky Metallic Description: Used 2015 Toyota Sequoia Limited 4WD for sale - $41,990, 26,627 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2015 Chevrolet Cruze LS Used Cars in Streamwood, IL 60107

Good Deal
$1,571 BELOW
CarGurus IMV of $12,061

Price: $10,490

Mileage: 20,880

Location: Streamwood, IL 60107

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2015 Chevrolet Cruze LS for sale - $10,490, 20,880 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/10/11/22/08/2014_toyota_rav4-pic-1577396067291911287-152x114.jpeg

2014 Toyota RAV4 LE AWD Used Cars in Streamwood, IL 60107

Good Deal
$1,602 BELOW
CarGurus IMV of $18,092

Price: $16,490

Mileage: 28,671

Location: Streamwood, IL 60107

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 Toyota RAV4 LE AWD for sale - $16,490, 28,671 miles with Steel Wheels, Bluetooth
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2014 Subaru XV Crosstrek Hybrid Touring Used Cars in Streamwood, IL 60107

Good Deal
$1,756 BELOW
CarGurus IMV of $17,746

Price: $15,990

Mileage: 51,036

Location: Streamwood, IL 60107

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Blue Description: Used 2014 Subaru XV Crosstrek Hybrid Touring for sale - $15,990, 51,036 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2014 Nissan Sentra SV Used Cars in Streamwood, IL 60107

Good Deal
$1,667 BELOW
CarGurus IMV of $11,657

Price: $9,990

Mileage: 28,729

Location: Streamwood, IL 60107

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Nissan Sentra SV for sale - $9,990, 28,729 miles with Steel Wheels
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2015 Toyota RAV4 Limited AWD Used Cars in Streamwood, IL 60107

Good Deal
$2,162 BELOW
CarGurus IMV of $22,152

Price: $19,990

Mileage: 39,634

Location: Streamwood, IL 60107

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Description: Used 2015 Toyota RAV4 Limited AWD for sale - $19,990, 39,634 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2013 Toyota Avalon XLE Touring Used Cars in Streamwood, IL 60107

Good Deal
$1,541 BELOW
CarGurus IMV of $18,031

Price: $16,490

Mileage: 55,181

Location: Streamwood, IL 60107

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2013 Toyota Avalon XLE Touring for sale - $16,490, 55,181 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
GuruZ8TYR
Typical dealer, low initial offer for trade, had to bring in proof of other offers. Pushing dealer adds, had to start leaving before they would take them off the deal. Did buy the car there, but not because of the dealer.
Is this review helpful? Yes | No

Response from Elgin Toyota:

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance.  Thank you, Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 30, 2017
JeffJimmy
Dealer responded. Gave information about vehicle. Invited me to visit dealership.
Is this review helpful? Yes | No

Response from Elgin Toyota:

We appreciate you for letting others know about your experience at Elgin Toyota Scion. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 27, 2017
Minh Vo
The sale representative truly gave good customer service. However, the used car manager gave the worse customer service. We drove far and we were treated with a I don't care attitude. If you don't buy I have another person coming to see the vehicle. I never will come back to this dealer again.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

Minh, I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 25, 2017
Ablayedalen
They called me and confirmed my appointment the day before the appointment. They also called me the day off the appointment to confirm my appointment, however after I drove 30+ miles to the location, they told me the car we had spoken about was sold the day before. They wasted my time and energy, they could have told me that when they called me to confirm the appointment.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 24, 2017
Great
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

Thanks for the positive feedback, Miguel! I'm pleased that everything went well for you.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 23, 2017
good
Is this review helpful? Yes | No

Response from Elgin Toyota:

We appreciate the positive feedback, Aslan. We look forward to seeing you again in the future!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 11, 2017
Other than a little glitch with the financing department, all went smoothly with the purchase of this vehicle. Moe Jahanban was extremely helpful.
Is this review helpful? Yes | No

Response from Elgin Toyota:

Mary, thank you for leaving us this great review and congratulations on your new car! I am very happy to hear that Moe could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Oct 10, 2017
KlayBaur
Low key, no pressue.
Is this review helpful? Yes | No

Response from Elgin Toyota:

Thank you for taking the time to write about your experience. It's great to know that our staff was able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct

Oct 5, 2017
Agreed to buy the vehicle and yet they sold it out from under us after a FIRM agreement for our purchase had been made and accepted. We immediately complained to Corporate Toyota. However, no recompense was made and the gen'l manager, Bob, was most abrupt and demeaning -- far, far from being a [respected] tactful business person. Mr. chip-on-shoulder / napoleon complex--altho to be fair, I never met him. The phone conversations were enough. Totally displeased.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Sep 25, 2017
hdman69
Fine and dandy
Is this review helpful? Yes | No

Response from Elgin Toyota:

We appreciate the kind words. We look forward to seeing you again in the future!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Sep 24, 2017
slarsen77
5
Took a few minutes to get helped. Once we were helped, very professional
Is this review helpful? Yes | No

Response from Elgin Toyota:

We appreciate you for letting others know about your experience at Elgin Toyota Scion. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Sep 8, 2017
Great service .
Is this review helpful? Yes | No

Response from Elgin Toyota:

Ali, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Sep 8, 2017
They provided alll the information I asked and were helpful
Is this review helpful? Yes | No

Response from Elgin Toyota:

Thank you for leaving us this great review, James. We are very happy to hear that we could be so helpful during your recent visit with us.  We look forward to seeing you back again in the future. Take care!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Aug 31, 2017
Email dealer about car, emailed me back next morning.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

Thanks for the great feedback, Josh! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Aug 21, 2017
GeoffG_WI
5
Quick response to questions.
Is this review helpful? Yes | No

Response from Elgin Toyota:

We appreciate the positive feedback! We look forward to seeing you again in the future!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Aug 16, 2017
Guru918PH
great dealer , good experience
Is this review helpful? Yes | No

Response from Elgin Toyota:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Aug 11, 2017
Guru9BR4F
Due to a mechanics strike, it took a few days to get the car inspected/certified. They kept in touch though their agent called from a different phone number than the one tracked by my cell phone...
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

We appreciate you for letting others know about your experience at Elgin Toyota Scion. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Jul 28, 2017
lepretre89
Great experience aside from a minor billing mistake
Is this review helpful? Yes | No

Response from Elgin Toyota:

Thank you for the feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Jul 25, 2017
Very professional.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

We appreciate the positive feedback, Mike. We look forward to seeing you again in the future!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Jul 16, 2017
Nice people; ended up going somewhere else. Impressive how they stayed in touch.
Is this review helpful? Yes | No

Response from Elgin Toyota:

Michael, thanks for the great review! Please come visit us if you need anything else, be it service or sales.

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Jul 10, 2017
Good people .
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elgin Toyota:

We appreciate the kind words, Julio. We look forward to seeing you again in the future!

Sincerely,
Jenni Tuton
jtuton@blautogroup.com
847-628-2845 direct
Jun 29, 2017
Bad service after you bought the car. I call a lot of time the salesmen to help me something he answered your phone said ok will help you and call your back asap but doesn't call back. I call them day by day still the same thing. I never go back that dealer to buy the car again
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2017
I set up a test drive on this car at 4pm on a Wednesday and by the time I got to the dealer at 10am the next morning I was told the car had been sold. When asked how that was possible I was informed that this dealer doesn't hold used cars. The salesman and then his manager tried to get me to look at other vehicles that were at least $2000 more than the car I came to look at.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Jun 26, 2017
Great dealership. Car was clean and all the cars were really nice
Is this review helpful? Yes | No
Jun 24, 2017
Quick response
Is this review helpful? Yes | No
May 17, 2017
Very attentive, I found what I was looking for Satisfied customer
Is this review helpful? Yes | No
May 7, 2017
Fair to deal with. No hassle.
Is this review helpful? Yes | No
Feb 24, 2017
Car was sold but they keep in touch with me Thanks
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2017
mb_enthusiast
5
I had a positive experience test driving a pre-owned Mercedes- Benz with Pete. I liked the car, but I had another one to look at. I had originally been primarily interested in their car, but a lack of communication led me to pursue another deal on the same make and model. I appreciated their kindness and low-pressure sales tactics.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 9, 2017
If you are ever looking to buy a car , I suggest NEVER Doing business with Elgin Toyota On Lake Street Across From Villa Olivia.... I Have been in the Market for An older Cadillac STS V For some time since i cant afford a new one ....lol... I Finally found one there at Elgin Toyota....It was a Black 2006 STS V with 34,754 miles on it. Absolutely Beautiful car....l went and test drove it on Monday and told them I wanted a remote start put in , The salesman agreed and said it would be $599.00. I said do it....I Then told him I had my own financing and I would be in Tuesday to get my trade in appraisal and do the Deal , He said he was taking the car off the lot and would take it home with him that night so it wouldn't be there on the lot.... I Called And got The financing all done Tuesday morning and Got a call from the salesman and he said to Wait until Wednesday after work Because the sales manager was off and would be back Wednesday and they had to put the remote start in....I said It's a done deal right ? He said Oh YESSS 100% , I already have the paperwork ready ,We are waiting for you to get here ....On Wednesday about 2 pm The salesman called and asked when I would be there and I told him around 4:30 and everything was good to go and I would have The Check in hand and get the deal done , He said get there as soon as I can He would see me then...I was literally pulling out of my driveway to go get this car when The sales manager called and said that They just sold the car to a guy in Colorado who was flying in to Pick it up and he had the money wired ....I was completely Shocked and dismayed!!!...All hecsaidcwasc,Unfortunately sometimes these things Happen..I couldn't believe it...We had a Verbal agreement in place and they told me 100% The car was mine And then Sold it out from under me.... I voiced my Obvious displeasure to the sales manager and then some...I Thought their conduct was very unprofessiona,l Deceitful and dishonest at the very least. ....I still can't believe it.. I'm soo Angry with them !!!..... I WOULD NEVER , EVER DO BUSINESS WITH ELGIN TOYOTA !!!!......."
46 of 46 people found this review helpful.
Is this helpful? Yes | No
Dec 29, 2016
Never go there.sale person talk with you different price .thane manager coming and try to convince you .later coming one price and sale person done your deal .other manager coming and he talk different price .sale person know that his manager wrong and rude. But he is helpless. Very bad experience.
29 of 31 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2016
Dudlik
Very good communication
2 of 12 people found this review helpful.
Is this helpful? Yes | No
Dec 4, 2016
very professional service. thanks
1 of 8 people found this review helpful.
Is this helpful? Yes | No
Nov 30, 2016
Car I went there to buy sold a couple hours before I got there. I bought a different car from them and am happy with the deal and the service. The people who operate the phone bank could use some more training on how to answer questions.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2016
They don't do haggling but I had great experience
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2016
Walked out with 2 cars|!
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2016
good service
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
Terrible. Didn't take me seriously. Would not negotiate with me on the price, or give me the out-the-door final price unless I committed to buying the car that night. What moron buys a car without knowing the price??? They obviously thought I was, but I walked out. They didn't even have the nerve to look me in the eye and say we won't make a deal. Shady at its best. The only reason I did not give them one star is because I only dealt with two unprofessional people, and can't speak for the rest of the staff.
26 of 26 people found this review helpful.
Is this helpful? Yes | No
Aug 27, 2016
Nice customer service
0 of 1 people found this review helpful.
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Aug 19, 2016
We've pleased to deal with this sales team and so! We've bought a beautiful Sienna'15 LE. Think that we'll be glad to come again!
0 of 2 people found this review helpful.
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Aug 10, 2016
good communications
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2016
pauljr2016
I ended up buying this vehicle for a little less than they were asking, there were was an issue with it after I got home with it, I had to replace one of the brake calipers because it was sticking, the dealer did how ever recharge the A/C that wasn't working when I test drove the vehicle, it took a long time to get the deal done because they were busy and I was haggling them on the price even though they dropped the price by a few grand already. The salesman that I was working with was very easy to deal with.
5 of 6 people found this review helpful.
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Aug 2, 2016
Great
0 of 1 people found this review helpful.
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Jul 29, 2016
Very nice people and very helpful staff. It was well worth the 90 minute drive for me to get to the dealership. When I need to purchase my next car I will go back.
0 of 1 people found this review helpful.
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Jul 27, 2016
Fast response to inquiry
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2016
The dealership was nice dispite da fact that I was willing to purchase vehicle an put 65% down on car but they kept insisting I wouldn't get a loan that low that I would only get an extremely large loan...also dealer never asked for my pay rate, credit score jus was persistent on making a sell without even trying to accommodate the buyer
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2016
Dealer was fine I still gotta test drive the car over all the service is great
0 of 1 people found this review helpful.
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Jun 30, 2016
Car looked very used. Huge dealership but very expensive. They will try to talk you into leasing a car...
4 of 4 people found this review helpful.
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Jun 19, 2016
Was told the truck was going to be pulled in and cleaned up.. nope out in the rain couldnt look at it. And no salesman came out to help as i stood outside so i left.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2016
My financing agent added a $2,500 mechanical warranty I was not aware that I signed for. Right now I'm in the process of trying to get them to reverse that. This is a dishonest dealership and should not be dealt with under any circumstances.
16 of 17 people found this review helpful.
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Jun 6, 2016
Worst experience on a dealership used car manager was unprofessional and disrespectful. Car they are selling is full of rust they want to charge 2000 dollars extra for interior cleaning rather than taking care of the rust the car has also the check engine light wasn't check.
9 of 10 people found this review helpful.
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Jun 5, 2016
they contacted us quite fast but on the overall they lost our info and by the time we were ready to buy a car they wanted us to fill some questions. Nice place but not the best
2 of 3 people found this review helpful.
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Jun 4, 2016
Dealer responded quickly, long trip for a test drive . Still interested but not sold on vehicle that I inquired about
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May 23, 2016
They respond on time
0 of 1 people found this review helpful.
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May 13, 2016
Vehicle is not available, tho still listed several days later. Offered me a higher priced model.
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May 1, 2016
I received a reply from their "internet sales" providing me some info. on the car but have not had the time to go yet.
1 of 2 people found this review helpful.
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Apr 11, 2016
Quick response
0 of 1 people found this review helpful.
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Apr 8, 2016
What a great experience. Sales and financing made simple. No pressure. Just a great value along with the Toyota name brand backing the vehicle.
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Apr 8, 2016
Quick to respond
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Apr 2, 2016
Be very careful..READ! READ! READ! Before signing ANYTHING. You could possibly find yourself spending thousands of dollars unexpectedly due to hidden fees.
3 of 3 people found this review helpful.
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Mar 29, 2016
Found another vehicle closer.
0 of 1 people found this review helpful.
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Mar 20, 2016
Gave me a price on a car then after they realized they had a lot of interest in it they changed the price by 4K and that was right out of the sales managers mouth
9 of 9 people found this review helpful.
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Mar 10, 2016
So far very good experience. I was contacted by the dealer and I am working with them. I will post final outcome after I visit them.
0 of 1 people found this review helpful.
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Mar 7, 2016
Very easy to do business with.
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Feb 26, 2016
Profecional
0 of 2 people found this review helpful.
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Feb 24, 2016
Yes. the manager and sales people very pro Active
0 of 1 people found this review helpful.
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Feb 8, 2016
Friendly and quick service! We got a great car at a fair price.
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Feb 4, 2016
Average Dealership response. But, miscommunications - encountered.
3 of 4 people found this review helpful.
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Jan 14, 2016
Pretty good dealership. My one knock was them trying to sell me their AIP package for $1300. Straight out of Fargo - I don't want the undercoating!!
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Dec 26, 2015
I called the dealership after receiving an email to set up a test drive. The woman who answered lacked customer service skills. She did not get my name or phone number but said she would tell someone that i wanted to see the car. I gave her the cars stock # but she couldnt find it in her system. She gave me her name (Amber) only after i asked who i was talking too just in case i had to call back. The test drive was satisfactory but the salesperson wasnt very eager on making a sale. Overall... very poor service.
7 of 7 people found this review helpful.
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Dec 19, 2015
Sales staff didn't take the time to listen to my needs, tried selling me services I didn't need. Distasteful on the fact of how little they offered me for my trade in. Other than Mike the GM I felt the customer services was subpar. I was very annoyed when I called that the receptionists wouldn't even listen to what I wanted before she would connect me to someone and then I would get the persons voicemail or have to call back to further explain what I needed. Once they have your money it's like you don't exist. GM was great and so was my salesman but the rest of the staff sucked. Overall I'd give it 2.5. I was happy with the car but not with the service. I think they should be more reasonable and offer more for tour trade. Biggest complaint is having to call 50 times to pin down a person to talk to.
6 of 6 people found this review helpful.
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Nov 30, 2015
A truly great experience from start to finish. No stress, no pressure to buy, and very knowledgable sales rep (Ricardo). I love my truck and will definitely visit Elgin Toyota again when it comes time to make another purchase.
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Read 29 old reviews
Nov 21, 2015
Very poor customer service. I drove 2 hours to buy a used 2015 Toyota Corolla and the car was being test drove when I was 30 minutes away from the dealership. I was pre-approved for financing through my credit union & the bill of sale had already been sent to my credit union. I planned on picking up the car later in the week until the GM told me I could pick up the car that day and mail the check to them once my credit union issued it. "They do this all the time." And this would ensure the car didn't get sold in the meantime. I called the GM when I was leaving my home Town and told him we would be there within two hours. I told him I'd like all the paperwork ready to go so that we could pick up the car and leave since we were driving so far. He said he would pull it up front and have everything ready for me. When I was about a half an hour from the dealership I got a call from the general manager and he wanted to let me know that the car was upfront and someone was test driving it. He wanted me to advise me of this because he was pretty sure the young kid was going to get the car. He was trying to be courteous since he knew I was driving so far away but I had already driven an hour and a half to pick up this car. It wasn't a done deal but if this kid bought the car he has an upgraded model that he would make work for me. It was more expensive by $2000 but he would make it work. Long story short my car was sold to the young kid and he would not go down on the price on the other car. He wasted my time and found out he wasn't going to change the price until after I test drove the other car. The salesman informed me that they cannot hold cars for anyone because they sell have them on the cars that they do. I never considered this car being held for me as I told them when I make a trip up there I plan on taking the vehicle and the Bill of sale was already sent to my bank we were just waiting for them to cut a check. It was just a better deal for the dealership to sell it to this young kid because he needed financing through them and they would get a kickback from the bank that provided financing --and I know this because I asked the GM if they get a kickback from financing I would never recommend this dealership. We have bought MANY cars through the Internet and never had had this happen to me, including, dealerships much smaller than Elgin Toyota. They have 700 cars on their lot & couldn't find him another car??
15 of 15 people found this review helpful.
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Nov 4, 2015
It's horrible, can't give correct information about vehicle.
11 of 12 people found this review helpful.
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Oct 18, 2015
I bought the car. Lots of negotiating, though, on final price. But I feel I got a good deal in the end. Only one key, though. So I have to spend about $250-300 to get another.
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Oct 14, 2015
Good response didn't buy but they where very good
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Oct 5, 2015
This particular dealership should be embarrassed. I came in later in the evening with an interest in a particular one year old used car that was listed online. When I got in to take a test drive, it wreaked heavily of cigarette smoke, like someone just smoked in it minutes before. When I started the vehicle, the fuel tank was empty with the fuel light on and the gauge was below the empty mark! The salesperson who I was with looked a little confused but suggested I just try and drive it through their lot. At this point my mind was already made up but I figured I'd spare her and do it anyway. As SOON as I put it in drive it continued to make a terrible grinding sound which continued as I barely accelerated and got even worse when I applied the brakes. I literally though it was going to break down in their lot. I proceeded to park it and get out, voicing my frustration and disappointment. The salesperson seemed just as shocked. When we went back inside someone (who I was told was the sales manager) came and apologized and said they'd look into it. I asked him how on Earth that vehicle would even be offered for sale and he proceeded to inform me that "All vehicles offered for sale at their dealership went through a meticulous 126 point inspection." If that is indeed the case, whomever is conducting that "inspection" should be out of a job. I would be extremely weary of ever purchasing a used vehicle from this dealership. I will never even entertain the idea of stepping foot into this dealership again. Like I said, they should be embarrassed.
12 of 12 people found this review helpful.
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Sep 14, 2015
After telling these people 5 times to stop calling me they keep on calling me like they don't understand English
6 of 6 people found this review helpful.
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Sep 12, 2015
Great new facility. Staff was very friendly. I did buy the Toyota Sienna.
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Sep 6, 2015
danedge61
Salesperson very courteous. Black Book pricing lower up state?
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Jul 6, 2015
Very good job.
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Jun 21, 2015
The Tundra we drove should not have been on the lot; it was a 2011 full of problems. The sales staff was rude to each other and not professional at all. This place did not uphold the high standards expected of a Toyota dealer store.
5 of 6 people found this review helpful.
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Jul 26, 2013
chirorickyp
Treated me very well. The place to go for used Toyotas
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May 24, 2013
Was selling the car with obvious exterior scratches and paint voids. Set an appointment to drive it and didn't wash it or clean the inside.
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May 1, 2013
They are a bunch of liars didn't even offer to finance me so I went down the street and bought a van from the Dodge dealer would never enter their parking lot again.
2 of 2 people found this review helpful.
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Apr 22, 2013
Great experience!
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Mar 26, 2013
Dealer called back, scheduled an appointment to drive one of their vehicles. I was treated with courtesy, they were not pushers like some other dealers.
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Mar 15, 2013
Responded. Too many miles for my money.
1 of 2 people found this review helpful.
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Mar 9, 2013
Bought the Car
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Jan 14, 2013
may be highly rated by some, but took two days to call back on price of a on-line vehicle, then didn't even leave a price.
2 of 2 people found this review helpful.
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Dec 12, 2012
not impressed .maybe walked in in a very busy day,but i didnt feel appreciated at all.no negotiation,no cup of coffee offered,or any time to go over their options
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Oct 24, 2012
only complaint was the taxes, my understanding was it was in the final agreed price and while driving the 2 hours to Elgin I received a call and was explained the agreed price was before taxes. However I did buy the Rav4 and love, love, love. All sales personnel and managers were very pleasent and treated you with the customer service that is lacking in most businesses today.
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Oct 19, 2012
Sales Professional is not helpful with clients
1 of 1 people found this review helpful.
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Oct 9, 2012
Very bad, they are trying to sell a 2005 Dodge Grand Caravan by calling it a family van, though it was a yellow taxi cab. It was repainted GRAY (from yellow) and there is taxi medallion hole on the hood of the van. There is no mention of it in their ad for this van. Thinking of writing to Toyota corporation as I went to this dealership based on its affiliation with Toyota.
2 of 2 people found this review helpful.
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Aug 30, 2012
I ended up not purchasing from them, but Kate, the online internet sales person, was amazing. She patiently and kindly worked with me through over 35 emails. I preferred not to be called, and she honored that request, and dealt with me via email. She was VERY helpful, and I was VERY impressed. :-) Thanks, internet sales!!!
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Jul 31, 2012
Great
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Jun 6, 2012
This Dealer said they would deal on Internet price if I came in. When I arrived they said they didnt do that on Internet pricing. I worked out a comprimise on price and they wrote it up differently. After we agreed on price they brought back sheet to sign that added a $1990.00 extended warrenty that I dint ask for or agree to. They tried to slip this in. I wanted to put a few hundred down to hold car for a few days and they wanted me to write a check for the full amount and they said they wouldn't cash it. I was out the door twice......I did end up buying the car. I tried to have them throw on 2 back tires as they were very bad.....they gave me cash towards that...turned out one had nail in it when we bought 2 new tires. We barely had enough gas in tank when we left to get to another station to fill up. It really was one of the worst buying experience's I've had.
4 of 4 people found this review helpful.
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May 26, 2012
Very responsive internet sales team and they provided the information I asked them for in details.
0 of 2 people found this review helpful.
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Apr 10, 2012
Communication via the internet was great and response times were very good. Communication between the internet sales department and the sales people on the floor is lacking. Asked to receive a call if a particular car I was interested in was unavailable prior to my arrival. Drove 55 mintes out of my way to see the car, called to ask if the car was still available (it was) then about 10 minutes from the dealership location received a call and was told the car sold and 1.5 hours ago. Could have avoided the drive all together if there was communication amongst the sales people. Did not even look at any other vehicles as I was only interested in the one they had.
1 of 1 people found this review helpful.
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Feb 24, 2012
I work in the automotive industry and this dealer gets my business.
0 of 1 people found this review helpful.
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Feb 20, 2012
Top dealer for Toyota's and Scions in the Fox river valley of northern Illinois. This was my second vehicle purchased there and both experiences were top notch. Good communication and excellent service after the sale. Highly recommend !
0 of 1 people found this review helpful.
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