Oakbrook Toyota in Westmont

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Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

550 E Ogden Ave
Westmont, IL 60559

Sales: (630) 789-9600

Service: (630) 789-9600

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 8, 2018
GuruYCXWF
The dealership was very nice. The car in question had a water problem which no one could explain making it very difficult to make a decision on it.
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Feb 4, 2018
Very good+++++AAAAAA
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Response from current dealership owner:
Jeff, Thank you for leaving your review of your experience with us and please let us know if there is anything that we can do for you in the future!
Jan 30, 2018
Called me back, answered all my questions on the vehicle, and gave me all the options on the car, Thank you for the time you gave.
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Response from current dealership owner:
Timothy, We are very proud of our hard-working team and thrilled that you had such a positive experience with us! Please let us know if you need anything in the future!
Jan 22, 2018
Seemed nice.. Van was already sold.
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Response from current dealership owner:
Travis, Thank you for your review! It's very unfortunate that the vehicle sold and we are disappointed that we could not help you find the right car for you. Please keep us in mind in the future and we will do all we can to better assist you in finding your new car!
Dec 9, 2017
Very helpful and knowledgeable
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Response from current dealership owner:
Kelsey, Thank you for your review and congratulations on your new Corolla! We wish you many safe and happy miles in your new car and are here when you need us!
Jul 3, 2017
Salesperson was decent, but manager would not budge on a $200 difference in price. Ended up finding similar vehicle with AWD at same price
5 of 5 people found this review helpful.
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Apr 2, 2017
Good communication, thank you!
0 of 1 people found this review helpful.
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Dec 26, 2016
I went to see Nisan Quest and I did piker and I ask for some Toyota Siena I told the manager that I have 20 K budget and he told me that go find a car on a different place also on that day dhe have a big sale going on for the holidays but the prices are the same as the previous days So was no sale I ask the manager what is the sale and he told me on everything I told him that the prices are the same as the previews days and he was very rude he told me that go find a deal somewhere else
16 of 17 people found this review helpful.
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Nov 17, 2016
The sales man was very nice and patient along with one of the sales managers but the other sales manager was very rude. I will not be going back due to the unwelcoming I received through the sales manager.
10 of 10 people found this review helpful.
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Nov 12, 2016
Friendly and informative salesperson, Ms. E. Mesa, led us through the entire process, leading to sale on first visit, and delivery on second!
1 of 2 people found this review helpful.
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Nov 6, 2016
Treated very politely but they would not budge on price
7 of 7 people found this review helpful.
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Oct 3, 2016
I have asked the dealer to clarify whether a certain car has a timing belt or chain. On a Toyota online site this vehicle is listed as a belt. the dealer claims it is a chain. I have asked them to verify and they have not. For Vehicle that is nearly ten years old with nearly 100,000 miles asking well over 10,000 dollars I believe it is a rather pertinent question. I am interested in the car yet would like some more information regarding this belt/ chain issue.
3 of 3 people found this review helpful.
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Sep 11, 2016
Oxymoron1121
I called in the morning to see a particular car & was told she'd "need to check the lot & call you right back." Never responded back all day!
6 of 6 people found this review helpful.
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Jul 25, 2016
Their follow up was great, we decided on looking at another vehicle.
2 of 3 people found this review helpful.
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Jun 28, 2016
Dealer responded quickly but I already bought a similarly equipped Highlander Hybrid with fewer miles.
3 of 3 people found this review helpful.
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Read 11 old reviews
Feb 10, 2016
Swanny50
Sales manager got upset when I told them I was't buying on that day. He bad mouthed the other car(s) I was looking at elsewhere. Not professional.
4 of 4 people found this review helpful.
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Dec 14, 2015
Pleasant and respectful sales person. Eager to find suitable cars. Responsive, low pressure.
2 of 3 people found this review helpful.
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Mar 28, 2015
We were treated very well. Our salesperson (Afeef S.) was awesome. Pleasure to do business with him and this dealership.
1 of 1 people found this review helpful.
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Feb 5, 2015
If it wasn't for the fact that I really wanted this particular car I would have not bought my car from there. I went in on a Wednesday and filled out a credit application. I have good credit and a good job but the car is over 10 years old so I knew it might be an issue so I was already prepared to either put $2k down or finance the car through my 401k if needed be. The sales guy I got was an older Indian guy, Mustafa. He asked how much I wanted to put down. I said it depends on how much I need to put down. Ideally I don't want to put anything down but I will if I need to. I want to know my options. Well it was late in the day and I needed someone to come test drive it and they said the banks were closed anyway so I said I would be back on Friday. So Thursday I email Mustafa asking if everything was fine with financing. I never got an email back. So Friday morning I left him a voice mail message and then a text asking if everything went through. I still never got a response. So my boyfriend goes to test drive the car and the finance guy tells him I wasn't even approved. So after I get out of work. I'm very annoyed going there because I've been trying to get ahold of this sales guy for 2 days now. I walk in and the finance guy was there and the sales guy and the sales guy seemed surprised to see me. He's like you didn't get approved. I'm like I've been trying to talk to you about this. The finance guy said you would need a down payment. I said I have $2k. He's like oh well that changes everything. I told him this sales guy must really not want to sell this car because I was trying to talk to him about it for 2 days and didn't get a response. He said oh it must be a language barrier. Which it definitly was just avoidance from the sales guy but the finance guy was trying to make me feel better. So the finance guy gets me all set up and Im approved for the payments I wanted. I said I need to take the car to my mechanic to get it checked out first. If it's good Im taking it home. So the sales guy has to come with me which is fine but he didn't want to. I can hear him talking about it to his boss and the boss is like you have to go with her. I can hear him still making an issue about it. The boss was like no you have to go with her. So he did. I bought the car but the car sold its self definitly not because of the sales guy. Everyone else there seemed nice and helpful but yeah I wish this guy did not get my sale.
1 of 1 people found this review helpful.
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Dec 11, 2014
Contacted by the sales manager appearing motivated to sell. Baited and switched to a salesman who was not interested in negotiating.
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Jan 22, 2014
johnvandeweerd
The dealer honored my offer even though they raised the price of the car $1,500 to match other dealers prices, since they turned out to be the lowest on CarGurus, So in the end, I got a great deal and they also certified the car for warranty. John
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Jun 2, 2013
They took care of me in looking to get Me in the car I wanted,didn't get cause of emergency.
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Dec 7, 2012
They were excellent, but one should negotiate the price with them. They are funny too!
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Nov 13, 2012
I have nothing but good things to say about the folks at Oak Brook Toyota. My wife and I couldn't be happier with our purchase. Cesar Meraz (Sales Manager) and Alex Syed (General Manager) were professional, courteous and patient with my wife and I. The purchase spanned two days and never once did we feel pressured into finalizing a purchase. It was truly a memorable experience. I highly recommend this store and these gentlemen. Other notables: Umesh (sales associate that took us out for test drives) and Greg (finance guy that also extremely helpful.). Thanks guys. Regards, Albert and Monique.
0 of 1 people found this review helpful.
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May 13, 2012
Fantastic. I worked with a guy named Eddie. He was very upfront and took the time I needed to decide that this was the car I wanted. I will defiantly use this dealership and Eddie again.
0 of 1 people found this review helpful.
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Dec 26, 2011
Poor reponse to my request, felt like I was jerked around about the vehicle. I complyed with there request and was told the vehicle had been sold. after a long wait .
1 of 1 people found this review helpful.
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