Orland Toyota

Would not budge on the price. And after that I kept getting spam automated emails asking how my visit to the dealer was but I had never been to the dealer.

Should not have a vehicle on the internet that is already sold and not show it as sold.

They called to tell me there were no photos bc it was being detailed. I stopped by and it was on the lot. Not a good beginning. Not interested.

Very honest

fair...not overly impressed with entire group..at all... a bunch of sales people milling around..and our sales rep..not very strong skills regarding the car we were looking at... and i personally thought for a 2013 the car was in terrible shape and not taken care of..

The dealer did respond promptly to my online request for information about the used car I was interested in. We did reach a deal, also online, as I live about 100 miles from them. However, I will not purchase a vehicle prior to taking it to my favorite mechanic for a full inspection, regardless of how much I am reassured that the dealer's certified mechanics performed a full inspection. If you have a trusted mechanic that you've used for years, and you want them to inspect a vehicle, Orland requires you to bring them to the vehicle. Unfortunately, my mechanic cannot do this, so I had to drop the deal. It's also unfortunate that some dealerships insist on this rigid policy, because there are a lot of dealerships out there that will even let you have the vehicle up to 24 hours when they know they have a deal in the bag. Orland insists that taking the car off the lot, even for a few hours, takes it off the market for other potential buyers. Well, they lost this sale because the one who really wanted to buy it couldn't get the peace of mind they needed to seal the deal. This crappy policy that Orland adheres to ended up ruining what probably would have been an equitable deal for both parties, and left me with a bad experience instead of a good one. Caveat Emptor.

Needless to say, get everything in writing! Overall, good outcome-- got my car, they did a good job financing with a competitive interest rate.

quick response, too far away

They were friendly, but unfortunately vehicle already sold. They tried finding me similar vehicle, but was not the right color. I would do business with them in the future.

After talking to internet consultant, I was connected to sales manager who told me that the car of my interest is not for me and I should look for another one some place else. I was not sure what to think about his approach but for sure I would never buy from this place!!!!!!!!!!!!!!!!!!!

Easy overall

Very courteous and responsive internet sales director.