GM part turn-around time

5

Asked by Jun 03, 2013 at 04:30 PM about the 2008 Saturn VUE XE V6 AWD

Question type: Maintenance & Repair

My 2008 Saturn Vue has been in the shop since 5/12. Something within the transmission exploded. Replacing my transmission was finally reviewed and accepted by my extended warranty by 5/17, yet no one can give me a straight answer as to when it will be delivered to the dealer and replaced. It's going on 3 weeks. As you can imagine I'm getting quite frustrated.

Everything I've read and researched states this fix should have only taken a week, even if a part needed to be ordered and delivered. I at least deserve a real answer on how long it will be.

Has anyone else had this problem with late model Vues? I read a bunch of things regarding the wave plate in transmissions up until the 2005 models, but mine's a 2008. Others claim that all parts must be available from manufacturers (GM) for at least 10 years, yet even GM seems not to have one. How much longer must I wait? Then what? Legal action :-/ Let me know your thoughts....

1 Answer

217,195

I would contact GM Customer Service immediately and find out what the issue is for your Saturn....1-800-553-6000

1 out of 1 people think this is helpful.

Your Answer

Add photo

Related Questions

Search Saturn VUE Questions

UK Questions

Are you a UK consumer? CarGurus now has a discussion forum in the UK.

Saturn VUE Experts

#1 Tom Demyan
Tom Demyan
Reputation 970
#2 Kartboarder22G
Kartboarder22G
Reputation 630
#3 FordNut
FordNut
Reputation 460
View All

Related Models For Sale

Used Chevrolet Equinox
1,542 Great Deals out of 67,278 listings starting at $700
Used Ford Escape
1,371 Great Deals out of 86,190 listings starting at $1,150
Used Saturn Outlook
28 Great Deals out of 961 listings starting at $3,195
Used Honda CR-V
882 Great Deals out of 63,754 listings starting at $1,100
Used Toyota RAV4
748 Great Deals out of 55,167 listings starting at $2,488
Used Nissan Murano
429 Great Deals out of 22,321 listings starting at $2,500
Used Kia Sorento
531 Great Deals out of 34,578 listings starting at $1,999
Used Hyundai Santa Fe
304 Great Deals out of 14,730 listings starting at $500
Used Jeep Grand Cherokee
936 Great Deals out of 66,509 listings starting at $300
Used Jeep Liberty
299 Great Deals out of 8,144 listings starting at $1,399
Used Saturn Aura
24 Great Deals out of 1,097 listings starting at $1,850
Used Kia Sportage
199 Great Deals out of 15,231 listings starting at $2,695
Used Ford Edge
960 Great Deals out of 50,683 listings starting at $3,500
Used Ford Explorer
1,137 Great Deals out of 71,754 listings starting at $799
Used Nissan Altima
1,066 Great Deals out of 83,130 listings starting at $670

Used Cars For Sale

2009 Saturn VUE XE V6 AWD For Sale
51 listings starting at $3,995
2008 Saturn VUE XE V6 AWD For Sale
10 Great Deals out of 142 listings starting at $3,990