GM part turn-around time

5

Asked by Jun 03, 2013 at 04:30 PM about the 2008 Saturn VUE XE V6 AWD

Question type: Maintenance & Repair

My 2008 Saturn Vue has been in the shop since 5/12. Something within the transmission exploded. Replacing my transmission was finally reviewed and accepted by my extended warranty by 5/17, yet no one can give me a straight answer as to when it will be delivered to the dealer and replaced. It's going on 3 weeks. As you can imagine I'm getting quite frustrated.

Everything I've read and researched states this fix should have only taken a week, even if a part needed to be ordered and delivered. I at least deserve a real answer on how long it will be.

Has anyone else had this problem with late model Vues? I read a bunch of things regarding the wave plate in transmissions up until the 2005 models, but mine's a 2008. Others claim that all parts must be available from manufacturers (GM) for at least 10 years, yet even GM seems not to have one. How much longer must I wait? Then what? Legal action :-/ Let me know your thoughts....

1 Answer

254,205

I would contact GM Customer Service immediately and find out what the issue is for your Saturn....1-800-553-6000

1 of 1 people found this helpful.

Your Answer

Saturn VUE Experts

  • #1
    Tom Demyan
    Reputation
    1,190
  • #2
    Kartboarder22G
    Reputation
    750
  • #3
    Christopher Chris
    Reputation
    490
View All

Related Models For Sale

Used Saturn Outlook
28 Great Deals out of 711 listings starting at $2,450
Used Ford Escape
1,053 Great Deals out of 86,017 listings starting at $1,188
Used Chevrolet Equinox
983 Great Deals out of 69,868 listings starting at $1,950
Used Honda CR-V
785 Great Deals out of 53,776 listings starting at $1,750
Used Toyota RAV4
807 Great Deals out of 50,452 listings starting at $1,500
Used Nissan Murano
337 Great Deals out of 23,789 listings starting at $1,500
Used Chevrolet Captiva Sport
74 Great Deals out of 1,586 listings starting at $5,950
Used Nissan Rogue
620 Great Deals out of 70,428 listings starting at $2,895
Used Hyundai Santa Fe
255 Great Deals out of 13,834 listings starting at $1,995
Used Kia Sorento
468 Great Deals out of 28,664 listings starting at $1,999
Used Kia Sportage
267 Great Deals out of 16,637 listings starting at $1,795
Used Saturn Sky
10 Great Deals out of 184 listings starting at $5,500
Used Ford Explorer
843 Great Deals out of 62,891 listings starting at $1,000
Used Saturn Aura
19 Great Deals out of 934 listings starting at $1,695
Used Ford Edge
774 Great Deals out of 50,062 listings starting at $2,499

Used Cars For Sale

2009 Saturn VUE XE V6 AWD For Sale
33 listings starting at $4,500
2008 Saturn VUE XE V6 AWD For Sale
118 listings starting at $3,850

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.