Audio Unit and Steering Wheel Control Unit Problem following Software Update

Asked by Payam7383 Oct 01, 2021 at 03:17 AM about the 2015 Hyundai Tucson

Question type: Maintenance & Repair

Hello, I got my Hyundai Tucson 2015 serviced and they updated the software
of Audio Unit and
Steering Wheel Control Unit. When I tried to use it, all the buttons were doing
the wrong functions for example, Volume Up works as Mute, Volume Down
works as Volume Up, Mute changes the radio channel, and so on. Even the
Bluetooth recognizes the mobile as handset and the speaker doesn't work.
They say it's a hardware issue and claim that detected a short in the unit but
I believe this cannot be the issue since all buttons, nobs, switches are
working but with a different function. The problem should be mapping of new
software with hardware. Any idea or advise?

4 Answers

Thanks GA, that is also my understanding. I asked them two times and they always came back with the same answer not responding to my root-cause analysis based questions. I thought to explain it here then I may find some people with the same problem and see how they fixed it.

Yeah, I should look into this option if I cannot find a solution to fix the problem with the original units. I will share the result here including the price for aftermarket unit if that's the only option.

Found below resource, downloaded the software firmware file and updated the software using USB and the problem fixed. https://www.i30ownersclub.com/forum/index.php?topic=52444.0

Your Answer:

Tucson

Looking for a Used Tucson in your area?

CarGurus has 37,638 nationwide Tucson listings starting at $1,850.

ZIP:

Own this car?

Share your experience with others.

2015 Hyundai Tucson

Review another car

CarGurus Experts

  • #1
    GuruCFVG5
    Reputation
    3,320
  • #2
    GuruBNGK8
    Reputation
    3,190
  • #3
    Michael Kane
    Reputation
    3,000
View All

Know more, shop wisely

Search

Related Models For Sale

Used Hyundai Santa Fe
1,030 Great Deals out of 29,589 listings starting at $1,995
Used Honda CR-V
2,243 Great Deals out of 43,683 listings starting at $1,000
Used Toyota RAV4
2,294 Great Deals out of 33,816 listings starting at $1,400
Used Kia Sportage
915 Great Deals out of 32,098 listings starting at $2,885
Used Mazda CX-5
1,232 Great Deals out of 31,764 listings starting at $3,990
Used Nissan Rogue
2,274 Great Deals out of 57,490 listings starting at $980
Used Ford Escape
2,252 Great Deals out of 46,872 listings starting at $995
Used Hyundai Santa Fe Sport
236 Great Deals out of 2,660 listings starting at $2,599
Used Hyundai Elantra
868 Great Deals out of 32,320 listings starting at $1,242
Used Hyundai Sonata
800 Great Deals out of 16,488 listings starting at $800
Used Kia Sorento
838 Great Deals out of 27,787 listings starting at $1,800
Used Chevrolet Equinox
2,786 Great Deals out of 58,648 listings starting at $991

Used Cars for Sale

2025 Hyundai Tucson For Sale
72 Great Deals out of 24,339 listings starting at $22,498
2024 Hyundai Tucson For Sale
191 Great Deals out of 2,575 listings starting at $18,034
2023 Hyundai Tucson For Sale
174 Great Deals out of 1,618 listings starting at $13,495
2022 Hyundai Tucson For Sale
283 Great Deals out of 3,407 listings starting at $12,918
2021 Hyundai Tucson For Sale
47 Great Deals out of 703 listings starting at $9,326

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.