2020 Chevrolet Silverado 2500HD vs 2020 RAM 2500

2020 Chevrolet Silverado 2500HD
2020 Chevrolet Silverado 2500HD
$34,600MSRP
Overview
Overview
OverviewShop Now
2020 RAM 2500
2020 RAM 2500
$33,895MSRP
Overview
Overview
OverviewShop Now
2020 Chevrolet Silverado 2500HD
$34,600MSRP
Overview
Overview
OverviewShop Now
2020 RAM 2500
$33,895MSRP
Overview
Overview
OverviewShop Now

Overview

MSRP

$34,600

MSRP

$33,895

Average price

$42,262

Average price

$43,376

Listings

967

Listings

715

Ratings & Reviews

User Reviews
User Reviews

Expert reviews

8.2 out of 10

Expert reviews

8.8 out of 10
Pros
  • Multiple powertrain options
  • Easy-to-use technology
Cons
  • Potentially polarizing design
  • Poor value for money
Pros
  • Stylish design
  • Off-road capability
  • Impressive technology
Cons
  • Sluggish performance

2020 Chevrolet Silverado 2500HD Reviews Summary

The last decade has been pretty wild for the auto industry. Technologies that were previously rarities reserved for high-end luxury options, such as touchscreen infotainment systems, navigation, and driver-assistance systems, have all become commonplace. For some brands, these features are included even in base trims. The past 10 years have seen incredible advancements in electric cars, and we are inching ever closer to actual self-driving, autonomous cars.

The last 10 years have also been the decade of do-it-all vehicles. The car-based crossover is a shining example of this, bridging capability and comfort. Family sedans like the Toyota Camry are now sporty sedans, and the Ford Explorer is as effective a family hauler as it is a police vehicle.

The expectation that vehicles will do a little bit of everything extends to the pickup-truck market, but that’s only part of what fueled the pickup-truck arms race of the previous decade. No other vehicle segment enjoyed more gains in the past 10 years than light-duty and heavy-duty pickups. From power and towing capabilities to cabin quality, the latest crop of trucks is better than ever. Today's truck plays the roles of worksite workhorse and family commuter vehicle.

The 2020 Chevrolet Silverado 2500HD is an inevitable conclusion to this arms race. It has pushed every truck attribute to its max and can handle countless different roles, even if the “affordability” aspect has left the station. Read on to learn if the Silverado 2500HD is worth its potentially steep price, and learn which trim of the Silverado 2500HD CarGurus recommends.

2020 RAM 2500 Reviews Summary

Heavy-duty trucks are all about headroom. It's packing a half-ton of timber in the bed without feeling a thing in the cab, or pulling 8,000 pounds and knowing there's another 8,000 or more in reserve. While it's acceptable to max out a light-duty truck on occasion, doing so puts excessive stress on the powertrain, brakes, and tires. HD trucks like the 2020 Ram 2500 are flashier and monstrous in size, but their posture is serious. If your life requires a truck like this, then I’d recommend you indulge in the Ram’s top-grade luxury, technology, and capability.

Popular Features & Specs

Seating Capacity

3

Seating Capacity

3
2020 Chevrolet Silverado 2500HD
2020 Chevrolet Silverado 2500HD
$34,600MSRP
Overview
Overview
OverviewShop Now
2020 RAM 2500
2020 RAM 2500
$33,895MSRP
Overview
Overview
OverviewShop Now
2020 Chevrolet Silverado 2500HD
$34,600MSRP
Overview
Overview
OverviewShop Now
2020 RAM 2500
$33,895MSRP
Overview
Overview
OverviewShop Now

Overview

MSRP
$34,600
$33,895
Average price
$42,262
$43,376
Listings

Ratings & Reviews

User reviews
4.7
4.8
Expert reviews

8.2 out of 10

Read full review

8.8 out of 10

Read full review
Pros & cons
Pros
  • Multiple powertrain options
  • Easy-to-use technology
Cons
  • Potentially polarizing design
  • Poor value for money
Pros
  • Stylish design
  • Off-road capability
  • Impressive technology
Cons
  • Sluggish performance
Summary

The last decade has been pretty wild for the auto industry. Technologies that were previously rarities reserved for high-end luxury options, such as touchscreen infotainment systems, navigation, and driver-assistance systems, have all become commonplace. For some brands, these features are included even in base trims. The past 10 years have seen incredible advancements in electric cars, and we are inching ever closer to actual self-driving, autonomous cars.

The last 10 years have also been the decade of do-it-all vehicles. The car-based crossover is a shining example of this, bridging capability and comfort. Family sedans like the Toyota Camry are now sporty sedans, and the Ford Explorer is as effective a family hauler as it is a police vehicle.

The expectation that vehicles will do a little bit of everything extends to the pickup-truck market, but that’s only part of what fueled the pickup-truck arms race of the previous decade. No other vehicle segment enjoyed more gains in the past 10 years than light-duty and heavy-duty pickups. From power and towing capabilities to cabin quality, the latest crop of trucks is better than ever. Today's truck plays the roles of worksite workhorse and family commuter vehicle.

The 2020 Chevrolet Silverado 2500HD is an inevitable conclusion to this arms race. It has pushed every truck attribute to its max and can handle countless different roles, even if the “affordability” aspect has left the station. Read on to learn if the Silverado 2500HD is worth its potentially steep price, and learn which trim of the Silverado 2500HD CarGurus recommends.

Heavy-duty trucks are all about headroom. It's packing a half-ton of timber in the bed without feeling a thing in the cab, or pulling 8,000 pounds and knowing there's another 8,000 or more in reserve. While it's acceptable to max out a light-duty truck on occasion, doing so puts excessive stress on the powertrain, brakes, and tires. HD trucks like the 2020 Ram 2500 are flashier and monstrous in size, but their posture is serious. If your life requires a truck like this, then I’d recommend you indulge in the Ram’s top-grade luxury, technology, and capability.
Video

Popular Features & Specs

Seating Capacity
3
3
Look and feel
2020 Chevrolet Silverado 2500HD
6/10
2020 RAM 2500
10/10

When assessing the aesthetic appeal of the 2020 Chevrolet Silverado 2500HD, opinions varied widely. The truck’s debut had sparked significant debate, with the Internet buzzing with comments when the Silverado 1500 and its larger sibling, the 2500HD, were introduced. Many felt the design was far from attractive, drawing comparisons to the controversial Chevrolet design language seen in models like the Camaro and Blazer. Interestingly, Chevrolet had to revise the Camaro's design just a year after its 2019 redesign, indicating that public reception was not favorable. Despite spending a week with the Silverado 2500HD, any appreciation for its exterior design was minimal. Critics argued that good design should be instantly appealing rather than one that grows on you like a piece of modern art.

However, the Silverado was built for function over form. The focus on utility was evident in the work-oriented design of the truck. When it came to the cabin, Chevrolet opted for a semblance of familiarity, retaining much of the interior design from previous models. All the essential controls, including vents, dials, buttons, and screens, remained in similar locations. A standout feature was the retention of the traditional column shifter, which many truck enthusiasts believe is essential for a work truck. The choice to stick with familiar, well-placed controls was seen as a positive aspect by those who prioritize practicality in their vehicles.

Trim levels for the Silverado HD included Work Truck, Custom, LT, LTZ, and High Country. Even the base Work Truck trim came equipped with a 7-inch touchscreen, a V8 engine, Bluetooth connectivity, and a 3.5-inch digital instrument display. On the higher end, the LTZ trim equipped with the Z71 Off-Road package featured leather upholstery, heated and cooled front seats, heated rear seats, a heated steering wheel, and remote start. For those seeking a more luxurious experience, the High Country trim offered features like a spray-on bed liner, front and rear park assist, and a power up-and-down tailgate.

In stark contrast, the 2020 RAM 2500 was perceived as offering a more elegant and upscale design compared to its competitors. The RAM 2500 exhibited a refined aesthetic, combining chrome accents with sleek, appropriately proportioned LED headlights. The elongated and widened design of the RAM 2500 preserved the family resemblance to the smaller RAM 1500, exuding a car-like demeanor with its rounded edges and smooth body panels. The chrome wheels and LED taillights on the Limited test truck added to its visual appeal, making it stand out in the heavy-duty truck segment.

Inside, the RAM 2500’s cabin was a testament to luxury and craftsmanship. Upper trims like the Laramie Longhorn and Limited were noted for their astounding interior quality. Premium materials, such as soft-grained perforated leather, light wood trim with intricate inlays, and aluminum speaker covers, adorned the cabin. The attention to detail extended to features like the grab handles and shifter knob, contributing to an overall impression of a high-end vehicle. With ample space and luxurious touches throughout, the RAM 2500's interior was likened to that of a Mercedes-Benz, setting it apart from its competitors.

Performance
2020 Chevrolet Silverado 2500HD
10/10
2020 RAM 2500
9/10

The 2020 Chevrolet Silverado 2500HD offered two powerful V8 engine options. The standard gas V8 produced 401 horsepower and 464 lb-ft of torque, while the optional Duramax turbodiesel V8 churned out 445 horsepower and a staggering 910 lb-ft of torque. Both engines were paired with a 10-speed automatic transmission and offered the choice between rear-wheel drive and 4-wheel drive with low-range gearing. The diesel engine, despite a delayed throttle response, delivered impressive power, perfect for towing and hauling heavy loads. When properly equipped, the Silverado 2500HD boasted a towing capacity of up to 18,500 pounds, with the potential to tow 35,500 pounds using a gooseneck hitch when configured as a 3500HD model. Observed fuel consumption stood at approximately 17 mpg, a noteworthy figure for a heavy-duty truck.

In comparison, the RAM 2500 provided options between a 6.4-liter Hemi V8 and a 6.7-liter Cummins inline-six turbo diesel. The Hemi V8 generated 410 horsepower and 429 lb-ft of torque, paired with an 8-speed automatic transmission, offering a smooth and powerful driving experience. With the V8, the RAM 2500 could manage a payload of up to 4,380 pounds and tow up to 17,350 pounds. The diesel option, delivering 370 horsepower and 850 lb-ft of torque, enabled the RAM 2500 to tow up to 19,780 pounds and handle a payload of 3,060 pounds. Notable features included an exhaust brake system that improved braking performance and extended brake life, enhancing safety during heavy towing operations. Fuel efficiency for the diesel model was impressive, averaging close to 19 mpg over 515 highway miles.

Form and function
2020 Chevrolet Silverado 2500HD
10/10
2020 RAM 2500
8/10

The 2020 Chevrolet Silverado 2500HD offered a variety of configurations, including a Regular Cab with a long bed, an extended Double Cab with standard or long bed options, and a full 4-door Crew Cab with standard or long bed choices. The test vehicle was a Crew Cab with a standard bed, providing ample interior space. CornerSteps and BedSteps were practical additions, designed to accommodate work boots. The power lift-and-lower tailgate, available on higher trims, could be controlled via key fob or cabin button, adding convenience for loading and unloading the bed. The cabin of the Crew Cab variant was spacious, with ample storage options, including a large center console bin and hidden cubbies in the rear seatbacks. The flat load floor with additional gear trays behind the rear seats enhanced the truck’s utility.

In contrast, the RAM 2500 offered three cab choices and two bed lengths. Single cabs paired with either an 8-foot or 6-foot-4-inch bed were available for the base Tradesman and Big Horn trims. All other trims featured a four-door Crew Cab with either bed option, and the Mega Cab exclusively offered ultimate luxury with reclining rear seats and substantial rear space. The Power Wagon trim was available as a Crew Cab with a short bed. The RAM 2500 also featured power running boards and a retractable tailgate step, aiding ease of access due to the truck’s height. The Crew Cab provided generous cabin space, with adjustable outer convex mirrors and a power tailgate. Optional features like the spray-in bed liner, LED lighting, and air suspension with adjustable trailer hitch height further enhanced functionality. The RAM 2500’s cargo capacity and towing capabilities were complemented by practical details such as power and brake connections, a 220-amp alternator, and the option for dual alternators for high-capacity needs.

Technology
2020 Chevrolet Silverado 2500HD
9/10
2020 RAM 2500
10/10

The Silverado 2500HD offered technology with a focus on practicality. Base trims featured a 7-inch touchscreen with Apple CarPlay and Android Auto, while higher trims like the LT, LTZ, and High Country came with a larger 8-inch touchscreen. The infotainment system had a user-friendly layout with large icons and a home-button bar, although some icons on the bottom dock were smaller, making them harder to press while driving. Multiple USB ports and power outlets, along with a wireless charging pad (standard on High Country), catered to connectivity needs. The inclusion of a 4G LTE WiFi hotspot on the LT trim and above provided additional convenience.

Conversely, the RAM 2500 started with a 5-inch touchscreen but offered an 8.4-inch Uconnect system that was praised for its responsiveness and clarity. The 12-inch display option, however, set a new standard. With the ability to split the screen for dual functions, control multiple settings effortlessly, and utilize 360-degree cameras, the larger display was highly functional. It included two rear-view cameras for hitch and cargo monitoring, and options to adjust the display for better visibility on either side of the truck. The 12-inch screen in the RAM 2500 provided an unparalleled infotainment experience, unmatched by any other truck in its class.

Safety
2020 Chevrolet Silverado 2500HD
8/10
2020 RAM 2500
9/10

The Silverado 2500HD came with essential safety features, including a reversing camera, traction control, and multiple airbags. The LTZ trim offered a surround-view camera with trailer views, and the available Safety Package II added forward-collision avoidance, lane-departure warning, and adaptive cruise control. The Safety Alert Seat, which vibrated to alert drivers to safety messages was a noteworthy feature. The Safety Package I, which included front and rear parking sensors and blind-spot monitoring, was nearly essential for maneuvering in tight spaces.

The 2020 RAM 2500 had optional safety features like blind-spot monitoring, lane-keep assist, adaptive cruise control, and forward emergency braking that worked with trailers. Although not rated by NHTSA or IIHS, the RAM 1500 received high safety ratings, which could be indicative of the RAM 2500’s robust safety standards. The RAM 1500 scored 5 out of 5 stars overall from NHTSA and earned the Top Safety Pick+ award from IIHS, setting a high safety benchmark for the RAM 2500 to follow.

CarGurus highlights

Winning Vehicle Image

According to CarGurus experts, the overall rating for the 2020 Chevrolet Silverado 2500HD was 8.2 out of 10, while the 2020 RAM 2500 scored 8.8 out of 10. Both trucks offered impressive performance, functionality, and safety features. However, the RAM 2500 excelled with its luxurious interior, advanced technology, and refined design, making it the higher-rated vehicle. Based on these ratings, the RAM 2500 is the recommended choice, especially for those who seek a balance of luxury and capability in a heavy-duty truck.

Choose the 2020 Chevrolet Silverado 2500HD if:

8.2of 10overall
  • You prioritize functionality and familiarity in cabin controls and design, making it easier to use the vehicle for work-related tasks without a learning curve.
  • You require a strong diesel engine for heavy towing capacities, with the Silverado HD capable of towing up to 35,500 pounds with the right configuration.
  • You appreciate practical storage solutions, such as larger CornerSteps and hidden storage cubbies within the rear seats, providing ample space for gear and tools.
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Choose the 2020 RAM 2500 if:

8.8of 10overall
  • You value an upscale and luxurious interior, with high-quality materials and detailed craftsmanship that makes the cabin feel more like a high-end car.
  • You require advanced technology and a cutting-edge infotainment system, with the optional 12-inch touchscreen providing exceptional functionality and ease of use.
  • You prefer a more refined and elegant exterior design, with sleek chrome accents and proportional lighting that set it apart in the heavy-duty truck segment.

CarGurus highlights

Winning Vehicle Image

According to CarGurus experts, the overall rating for the 2020 Chevrolet Silverado 2500HD was 8.2 out of 10, while the 2020 RAM 2500 scored 8.8 out of 10. Both trucks offered impressive performance, functionality, and safety features. However, the RAM 2500 excelled with its luxurious interior, advanced technology, and refined design, making it the higher-rated vehicle. Based on these ratings, the RAM 2500 is the recommended choice, especially for those who seek a balance of luxury and capability in a heavy-duty truck.

Choose the 2020 Chevrolet Silverado 2500HD if:

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8.2of 10overall
  • You prioritize functionality and familiarity in cabin controls and design, making it easier to use the vehicle for work-related tasks without a learning curve.
  • You require a strong diesel engine for heavy towing capacities, with the Silverado HD capable of towing up to 35,500 pounds with the right configuration.
  • You appreciate practical storage solutions, such as larger CornerSteps and hidden storage cubbies within the rear seats, providing ample space for gear and tools.
971 results

Choose the 2020 RAM 2500 if:

Shop Now
8.8of 10overall
  • You value an upscale and luxurious interior, with high-quality materials and detailed craftsmanship that makes the cabin feel more like a high-end car.
  • You require advanced technology and a cutting-edge infotainment system, with the optional 12-inch touchscreen providing exceptional functionality and ease of use.
  • You prefer a more refined and elegant exterior design, with sleek chrome accents and proportional lighting that set it apart in the heavy-duty truck segment.
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By: CarGurus + AI

At CarGurus, our team of experienced automotive writers remain at the heart of our content operation, conducting hands-on car tests and writing insightful guides that are backed by years of industry experience. To complement this, we are harnessing AI to make our content offering more diverse and more helpful to shoppers than ever. To achieve this, our AI systems are based exclusively on CarGurus content, ratings and data, so that what we produce is both unique to CarGurus, and uniquely helpful to car shoppers.

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