Prime Toyota

1575 Vfw Pkwy, West Roxbury, MA 02132 - Map & Directions

Sales: (857) 342-4271

Service: (617) 469-1000

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Featured Listings
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2015 Toyota Highlander XLE V6 AWD Used Cars in West Roxbury, MA 02132

Good Deal
$2,403 BELOW
Instant Market Value of $35,272

Price: $32,869

Mileage: 15,226

Location: West Roxbury, MA 02132

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Creme Brulee Mica Description: Used 2015 Toyota Highlander XLE V6 AWD for sale - $32,869, 15,226 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/07/22/12/36/2012_toyota_rav4-pic-2059509076188327643-152x114.jpeg

2012 Toyota RAV4 Limited 4WD Used Cars in West Roxbury, MA 02132

Good Deal
$1,703 BELOW
Instant Market Value of $19,603

Price: $17,900

Mileage: 36,026

Location: West Roxbury, MA 02132

Average time on market: 50 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Forest Pearl Description: Used 2012 Toyota RAV4 Limited 4WD for sale - $17,900, 36,026 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/08/24/09/51/2013_hyundai_accent-pic-6447044118965944630-152x114.jpeg

2013 Hyundai Accent GLS Used Cars in West Roxbury, MA 02132

Good Deal
$1,258 BELOW
Instant Market Value of $10,958

Price: $9,700

Mileage: 24,716

Location: West Roxbury, MA 02132

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Boston Red Metallic Description: Used 2013 Hyundai Accent GLS for sale - $9,700, 24,716 miles
https://static.cargurus.com/images/forsale/2016/09/28/22/11/2012_toyota_camry-pic-938862567747143022-152x114.jpeg

2012 Toyota Camry Hybrid XLE Used Cars in West Roxbury, MA 02132

Good Deal
$1,442 BELOW
Instant Market Value of $15,042

Price: $13,600

Mileage: 70,553

Location: West Roxbury, MA 02132

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Attitude Black Metallic Description: Used 2012 Toyota Camry Hybrid XLE for sale - $13,600, 70,553 miles with Navigation System, Alloy Wheels, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/09/29/05/12/2015_toyota_tacoma-pic-7554777737286875319-152x114.jpeg

2015 Toyota Tacoma Access Cab V6 4WD Used Cars in West Roxbury, MA 02132

Good Deal
$1,269 BELOW
Instant Market Value of $26,269

Price: $25,000

Mileage: 43,577

Location: West Roxbury, MA 02132

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Pyrite Mica Description: Used 2015 Toyota Tacoma Access Cab V6 4WD for sale - $25,000, 43,577 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/08/13/09/31/2014_honda_accord-pic-2406207042330392029-152x114.jpeg

2014 Honda Accord Sport Used Cars in West Roxbury, MA 02132

Good Deal
$1,084 BELOW
Instant Market Value of $18,084

Price: $17,000

Mileage: 33,456

Location: West Roxbury, MA 02132

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tiger Eye Pearl Description: Used 2014 Honda Accord Sport for sale - $17,000, 33,456 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/08/21/09/30/2014_toyota_tundra-pic-3179494046788412103-152x114.jpeg

2014 Toyota Tundra SR Double Cab 4.6L 4WD Used Cars in West Roxbury, MA 02132

Fair Deal
$1,578 BELOW
Instant Market Value of $29,078

Price: $27,500

Mileage: 21,758

Location: West Roxbury, MA 02132

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2014 Toyota Tundra SR Double Cab 4.6L 4WD for sale - $27,500, 21,758 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/09/28/07/39/2010_honda_pilot-pic-2144780717330948880-152x114.jpeg

2010 Honda Pilot Touring 4WD Used Cars in West Roxbury, MA 02132

Fair Deal
$1,214 BELOW
Instant Market Value of $22,914

Price: $21,700

Mileage: 53,960

Location: West Roxbury, MA 02132

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal Black Pearl Description: Used 2010 Honda Pilot Touring 4WD for sale - $21,700, 53,960 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/08/19/09/47/2013_toyota_rav4-pic-1239182186020482637-152x114.jpeg

2013 Toyota RAV4 Limited AWD Used Cars in West Roxbury, MA 02132

Fair Deal
$1,025 BELOW
Instant Market Value of $22,824

Price: $21,799

Mileage: 35,493

Location: West Roxbury, MA 02132

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blizzard Pearl Description: Used 2013 Toyota RAV4 Limited AWD for sale - $21,799, 35,493 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/07/10/04/2011_honda_pilot-pic-7542949189578561247-152x114.jpeg

2011 Honda Pilot EX-L w/ DVD 4WD Used Cars in West Roxbury, MA 02132

Fair Deal
$975 BELOW
Instant Market Value of $20,774

Price: $19,799

Mileage: 76,807

Location: West Roxbury, MA 02132

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal Black Pearl Description: Used 2011 Honda Pilot EX-L w/ DVD 4WD for sale - $19,799, 76,807 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/22/14/12/2013_honda_accord-pic-1438466728474017062-152x114.jpeg

2013 Honda Accord EX-L V6 Used Cars in West Roxbury, MA 02132

Fair Deal
$844 BELOW
Instant Market Value of $20,344

Price: $19,500

Mileage: 24,082

Location: West Roxbury, MA 02132

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2013 Honda Accord EX-L V6 for sale - $19,500, 24,082 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/29/05/12/2005_toyota_highlander-pic-6578016815701936127-152x114.jpeg

2005 Toyota Highlander Limited V6 AWD Used Cars in West Roxbury, MA 02132

Fair Deal
$979 BELOW
Instant Market Value of $9,679

Price: $8,700

Mileage: 118,992

Location: West Roxbury, MA 02132

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Oasis Green Pearl Description: Used 2005 Toyota Highlander Limited V6 AWD for sale - $8,700, 118,992 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/07/02/08/2012_volkswagen_tiguan-pic-5358728912302032037-152x114.jpeg

2012 Volkswagen Tiguan S 4Motion Used Cars in West Roxbury, MA 02132

Fair Deal
$936 BELOW
Instant Market Value of $14,836

Price: $13,900

Mileage: 45,280

Location: West Roxbury, MA 02132

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pepper Gray Metallic Description: Used 2012 Volkswagen Tiguan S 4Motion for sale - $13,900, 45,280 miles with Alloy Wheels
https://vehicleimages.s3.amazonaws.com/9f/b6/cb/3f-457c-4831-8db7-890f430636fb/image-1.jpg

2013 Toyota Sienna XLE 7-Passenger AWD Used Cars in West Roxbury, MA 02132

Fair Deal
$1,062 BELOW
Instant Market Value of $25,862

Price: $24,800

Mileage: 49,923

Location: West Roxbury, MA 02132

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Predawn Gray Mica Description: Used 2013 Toyota Sienna XLE 7-Passenger AWD for sale - $24,800, 49,923 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://vehicleimages.s3.amazonaws.com/07/ab/ac/44-8abe-4c9d-9fde-9d3d933bba21/image-1.jpg

2013 Mazda CX-9 Sport AWD Used Cars in West Roxbury, MA 02132

Fair Deal
$689 BELOW
Instant Market Value of $18,989

Price: $18,300

Mileage: 55,945

Location: West Roxbury, MA 02132

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Meteor Gray Mica Description: Used 2013 Mazda CX-9 Sport AWD for sale - $18,300, 55,945 miles with Alloy Wheels
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Sep 12, 2016
rmregan20
0
Positive experience for first-time NEW car buyer. Recommended.
Is this review helpful? Yes | No

Response from Prime Toyota:

Thank you for your review! Congrats on your first car! We appreciate your business and hope to help you next time!
Aug 15, 2016
Not as described in your add. Terrible waste of my time. Test drive salesman was nice when he brought the car here. But in the end HUGE disappointment
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Ellen, I am sorry to hear about your experience with us. That is not how we do business and I would like to speak with you to learn more about what happened. Please feel free to contact me directly at (617)469-1068 so I can help turn your experience into a positive one.

Sincerely,
Tim Veiga
General Manager
Prime Toyota Boston
Aug 7, 2016
The sales manager never gave any options, shut me down on the firs offer I made and walked away. Not a good experience!
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Anthony, I am very sorry to hear about your experience with us. That is not how we do business and I would like to make things right. Please contact me directly at (617)469-1051 so I can help.

Sincerely,
Patrick Chahwan
Sales Manager
Prime Toyota
Aug 5, 2016
I just bought a car there for my son in March. So when asking about a car for my other son that they had available in August - when asked what they could do for a return customer, was basically told "sorry that is our best price". So much for customer loyalty.
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Doug, I am very sorry to hear about your experience with us. That is not how we do business and I would like to help make it right. Please contact me directly at (617)469-1051. I look forward to speaking with you.

Sincerely,
Patrick Chahwan
Sales Manager
Prime Toyota
Jun 13, 2016
Very good to deal with.
Is this review helpful? Yes | No

Response from Prime Toyota:

Thanks for your review, Rick! We hope you found the vehicle you were looking for!
Apr 27, 2016
Prompt contact.
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Robert, thank you for your review. We hope you found your dream car!
Apr 23, 2016
They are extra helpful and extend to the limit
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Frank, thank you for your review. We hope you found your perfect vehicle.
Apr 14, 2016
The best experience I've ever had at a car dealer.
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Michael, thank you for your review. We are thrilled to have been able to give you such a great experience. Thank you for your business. Looking forward to helping you next time.
Feb 17, 2016
shenhualong
0
After the salesman knew I made appointments with other dealerships for other car test drives, he didn't let me test the car any more. He said call him after test drive other cars. sucks.
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi, thank you for your review. I am very sorry to hear about your experience as I take these things very seriously. Please contact me directly so that we can resolve your issue and try to regain your trust. You can reach me at (617)469-1068. I look forward to speaking with you.

Sincerely,
Tim Veiga
General Manager
Prime Toyota Boston
Jan 14, 2016
Contacted me within minutes..
Is this review helpful? Yes | No

Response from Prime Toyota:

Hi Kay, thank you so much for your review! We hope you had a great experience with us! Thanks for working with our dealership.
Dec 23, 2015
0
I was happy with the deal, but several things disappointed me. The bought-used car was not clean, registration took a week, salesperson not as responsive as you would like. Thank you!
Is this review helpful? Yes | No

Response from Prime Toyota:

We are sorry to hear you left disappointed. I would like the opportunity to correct this if you would allow me. Please reach out to me directly via phone or email, whichever is easiest for you. Thank you,

Timilty Veiga
General Manager
(617) 469-1068
Nov 30, 2015
Great
Is this review helpful? Yes | No
Aug 1, 2015
Called to offer appointment immediately. Car was exactly as advertised.
Is this review helpful? Yes | No
Jun 11, 2015
Will not stop contacting me.
Is this review helpful? Yes | No
Jan 7, 2015
Extremely happy with my buying experience. Dealer had the car I inquired about in stock but I ended up buying another vehicle there.
Is this review helpful? Yes | No
Dec 13, 2014
quick response to email and timely updates on my interests. Thanks
Is this review helpful? Yes | No
Oct 17, 2014
joemccadden
0
People are nice enough, but appears that 134 point inspection process was flawed; obvious issues were overlooked.
Is this review helpful? Yes | No

Old Dealer Reviews

Sep 24, 2014
Pedro was a pleasure to deal with and would have no problem purchasing another vehicle there
Is this review helpful? Yes | No
Sep 24, 2014
My first time experience at Prime Toyota was very friendly. I was shopping to find a certified pre-owned or used 2011 or 2012 Ford Escape Limited with leather seats to upgrade from my 2001 Ford. I initially went to one of the big name dealers, in Braintree only because I regularly use them for my recall service calls and repairs on my former 2001 Ford. After a pushy and overly persistent Internet Coordinator at a Norwood dealer, who called and emailed twice a day, even after I emailed her that I was weighing my options with other dealers, I almost thought of delaying my car buying plans. Fortunately I found Prime Toyota of West Roxbury's website through CarGuru and they had the vehicle and a quote which was acceptable to me. A member of the internet team, James V, Internet Sales Specialist, was the first to promptly contact me. James emailed me and provided me with Prime's exclusive pricing and an invitation to come in for a VIP appointment to test drive and discuss features and options of the vehicle I was interested in. He appeared to make me want to come in and check out the car. I must say I was skeptical, but accepted the appointment. My husband and I were greeted at the door by my now new BFF, Mr. Tom Hyland. I mentioned that I had an appointment with James V. who Tom quickly retrieved. James introduced himself and stated that he was one of the Internet Sales Specialist and that Tom would be assisting me with the test drive and any questions I may have about the vehicle. Tom made us feel comfortable at his work station. He and my husband hit it off immediately - `must be that guy thing and/or the suggestion to check out the complimentary snack area. Tom, I must say is a character and I say this in the kindest way. He broke the stressful ice with us with his “back in the day" stories and wit. On this Wednesday evening, I test drove a 2011 Black Ford Escape Ltd., however it was a 4 cylinder and didn't quite have the “punch I was used to in my 6 cylinder `01 Escape. Once we returned to the dealer, almost simultaneously Tom and I mentioned that we saw a 2011 Silver Ford Escape Ltd. V6 on Prime's website. Tom went on Prime's website from his computer to see if it was still available, turning the screen so that we could see what he was searching as well. Luckily it was available but it was located at Prime in Lancaster, MA, some approx. 50 miles away. Without hesitation, Tom suggested that if I wanted to see and test drive the Silver Escape, that he would personally drive up to Lancaster and bring it down for me. My husband and I both looked at each other in shock (`not being used to this type of dealer service) and so I agreed. Tom said he would call me for a test drive the next day, Wednesday once he had brought the Silver Escape down. I received a call Thursday afternoon from Tom and I made arrangements with him to come in after work that evening to see and test drive it. It was helpful to know that Mon.-Thurs. Prime was opened until 9:00 pm. Before test driving the vehicle, Tom walked us through the features, side view mirrors, seat adjustments, headlamp adjustment, tire tread wear, sun/moon roof adjustments, `opened the hood and started it up so we could see and listen to the engine. He mentioned that on the drive down it was very comfortable and almost didn't want to get out when he got back to the dealer we all had a good laugh on that one. I test drove it and it was a Sweet Ride (I can now say I was already sold on the vehicle but wanted to restrain my enthusiasm until we returned to the dealer.) Tom asked if I was going to use my `01 as a trade in and I said yes. He had another salesman come out and photo and did a walkthrough of my old vehicle. We had a conversation on the trade in price and the amount was one both Prime and I agreed on. As I needed to get a bank check for the purchase and to give me time to clean out my old vehicle and Tom a chance to get the registration and sticker in place and he suggested the vehicle was going to be vacuumed and washed before I take it, we agreed on a pick up day of Saturday. Another great experience came with closing the deal and this was done with the friendly Mr. Sambo S who answered all our questions and concerns. Since there was no financing, involved, Sam got us in and out (not a rush job) with ease and professionalism. During the paperwork, there was the current news and sport event between all of us which made the “appearance of signing your life away” not so painful. Sam too was a comical guy and “great catch” that we hope his girlfriend is aware of! On Saturday, Sept. 13th I came in, presented the check and my old title received another friendly hand shake and Thank You from both Tom and Sam. Before driving off, Tom sat with me in the vehicle again and went through the vehicle manual and door keypad combination in case I had any questions. We tested the keypad and it worked and he presented the FAQ wallet card so I could change the combination late on. At this point I drove off a happy stress-free customer with a good experience and the beginning of a good business relationship. I will return to Prime Toyota when I need another vehicle and will absolutely recommend them to friends and family and on FB. As Mr. R and Mr. M (David & Matt) say in their commercials, "Priiiime is on our side, YES they are"!
Is this review helpful? Yes | No
Sep 13, 2014
Wonderful
Is this review helpful? Yes | No
Jun 27, 2014
Dealer promptly contacted me, was very courteous & helpful when we spoke the next morning and also had great follow-up skills. Thank you.
Is this review helpful? Yes | No
Mar 9, 2014
Dealer did respond twice and a few days later tried again. I did reply and told the dealer I was no longer interested as a courtesy to him. I would contact this dealer anytime I was interested in a used car....
Is this review helpful? Yes | No
May 20, 2013
They lowballed me on my trade by offering just 1000 when I already had a certificate from the same appraiser for 2814
Is this review helpful? Yes | No
Dec 1, 2012
They had a different price than the advertise online,and would not honor the online price
Is this review helpful? Yes | No
Sep 9, 2012
Honest and fair. Great service.
Is this review helpful? Yes | No
Aug 22, 2012
Didn't have the vehicle in stock. Made several attempts to obtain a match. Very professional staff.
Is this review helpful? Yes | No

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