Sullivan Brothers Toyota

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New Owner Events, Rent A Car, Presidents Award, Toyota Certified Used
Vehicles, Toyota Tire Center

5 Cranberry Road, Kingston, MA 02364 - Map & Directions

Sales: (781) 585-1300

Service: (781) 585-1300

Today 8:30am - 8:30pm
(Open Now)
show business hours
Feb 3, 2016
Great experience.
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Nov 6, 2015
I contacted the dealer about a car I wanted- one which was overpriced for the market, but was exactly what I wanted. I stated in both my initial inquiry and when they called, that I almost certainly wanted the car if they could sell it for $XX,XXX, because that is what seemed to be the going rate. I couldn't get an exact number out of them on the phone, but even after I let them know I didn't want to waste either of our times with me coming down there, because I'd only buy it if they'd sell it for thousands less than the list, and not just to save a few hundred. I was assured they could and that it was a grat time to come down. I test drove the car and once we sat down I was appalled when they wouldn't even budge on the price a dollar. I was informed the man who spoke to me on the phone had nothing to do with the pricing- the only person I talked to and the only reason I came down. Waste of both our times. I wasn't asking for anything unreasonable- the car was overpiced and they had had it on their lot for over 200 days, so the time seemed ripe for a proper deal. I happily bought the same car for the same price at another dealership the next day- only the one I bought was worth $8000 more on KBB.
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Nov 1, 2015
The associate we met with was attentive and helpful during our visit. No pressure to buy as he realized we have been doing our research on the models we are eventually going to purchase.
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Sep 3, 2015
Sales had zero explanation skills , then got pissed off when I tried to school them on how to try to make a deal . I drive 2 hrs to test drive a truck that I had been talking to them for three days prior before I went there , and they tried to sell me a truck with a broken E-cable , and acted like they didn't know . A big dealership like that should know about the vehicles they are trying to sell . Never would I recommend this dealership !
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Apr 5, 2015
They were willing to match any offer and give me the best possible trade in deal great experience l would recommend them
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Mar 1, 2015
Good deal however ran into problems w salesman he made the deal w me and then went right to another couple like i wasn't even there had to wait 2 and a half hrs until I could see him again he's young but nice kid had problems w finance guy also he screwed up on my paper work which cost me two weeks of aggravation with bank loan and registering the car and be careful when u trade in your car cuz they will insult u with their offer do your homework before u go there
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Feb 1, 2015
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Old Dealer Reviews

Nov 26, 2014
Very helpful.
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May 14, 2014
Very responsive over the phone and email.
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May 10, 2014
gave the facts they were polite with no pressure to buy
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Jun 20, 2013
Called with information I requested.
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Jun 12, 2013
1 week to process a preapproval.
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Jan 20, 2013
I live in KC and did a nationwide internet search looking for a 2004 Toyota Rav4 with one owner, low miles, with the front and side safety airbags (which weren't standard on that model). I had done my research and knew the model, year, features and prior ownership history that I wanted and my price. One of the vehicles that fit my requirements was located at Sullivan Brothers near Boston. I worked with the internet manager, Matt, to determine price and condition and verify the safety features and options that I required on the car if I was going to fly to get it. Matt could not have been more professional; he was direct, knowledgeable, honest and easy to deal with. This is the 5th car I have purchased this way online and will not purchase a vehicle any other way. Matt was exceptional to deal with. The dealership itself was great as well. I flew in in the morning, they picked me up at the airport, I examined and drove the car, finalized the paperwork, and was able to fly back out in the early evening. I chose to freight the car home vs the 2 day drive back to Kansas City. Everyone at the dealership was very professional, prompt and upfront during the entire transaction. 6 months later we love the car and have had no problems with it. I would recommend Matt and the dealership highly.
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