Herb Gordon Subaru Volvo Cars Silver Spring

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3161 Automobile Blvd
Silver Spring, MD 20904

http://www.herbgordonsubaru.com

Sales: (240) 624-7817

Today 9:00 AM - 9:00 PM

(Closed Now)

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Sales Reviews (23)

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Apr 22, 2018

Abe

Eventhough I didn't buy the car they contacted me... that's good.

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Apr 18, 2018

Coupe_5732

I asked why the CarFax report on their website showed many more miles than what was claimed in the ad. The dealer responded that they would check and get back to me. I didn't hear from them again, but they did put up the correct CarFax (which showed that the miles listed in the Cargurus listing was correct), and the car sold within a day.

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Mar 24, 2018

Susan

Although the car I was interested had been sold before I could get there to look at it, The staff here has been very helpful and great. They did call me about the original car I liked but I just could not get there before it sold, but they called after and tried to help me find another of the same model. Unfortunately this car is for my teenage daughter and she has her heart set on a red one which they did not have. But they told me all the colors they did have, which I could see on their website and even took the time to take several pics of one that hadn't been posted to their site yet so they e mailed me the pics so I could check it out. Too bad they didnt have the color we needed because I feel they would really have been a joy to deal with because they seem to be all about customer service.I would definetly reccomend them.

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Oct 19, 2017

Patricia

Very good experience. Bradley, the salesman, stopped me from driving all the way out to Silver Spring when this car sold before I could get there. I appreciated that and followed up with him on another car.

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Sep 24, 2017

ade

Good

0 of 1 people found this review helpful.

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Aug 24, 2017

Laurie

Great customer service!

0 of 1 people found this review helpful.

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Aug 17, 2017

DEJeepGuy

I bought a car from them and had a great experience, I would recommend them and would buy again if the deal was like this one.

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Aug 10, 2017

Craig

Noah was very responsive. He gave me a great deal. Now I just need to convince my wife to let me get the car.

0 of 1 people found this review helpful.

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Aug 9, 2017

John

Staff was great and really worked a great deal. This dealership is very good. Only drawback is they are slow once you are there.

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May 26, 2017

Shaun

Bought a little closer in. They were very responsive and helpful.

0 of 1 people found this review helpful.

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May 20, 2017

Kelly

This dealer contacted me numerous times and answered all of my questions. They were professional and had no pressure tactics, I appreciate that.

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Apr 17, 2017

GuruY1NB

Great

0 of 1 people found this review helpful.

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Mar 13, 2017

Michael

Excellent service and vehicle!!

0 of 1 people found this review helpful.

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Jan 17, 2017

Was told I qualified on Wednesday with $2500. down payment. On Friday was assured of this fact if I could come up with $6000. Dirty trick.

6 of 6 people found this review helpful.

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Jan 12, 2017

DeShawn

Although we ended up not purchasing from Herb Gordon, I really had a pleasant experience. Peter promptly responded to all emails and was easy to work with as we considered the car. I never felt overly pressured from him or the manager Mario. We decided to purchase from a lexus dealert but it was not a reflection on our experience with Peter or this dealership.

1 of 1 people found this review helpful.

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Dec 13, 2016

Joseph

Called back very quickly. Very pleased

1 of 2 people found this review helpful.

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Dec 2, 2016

Michael

The discussion between the dealer and myself was very constructive and they were extremely easy to work with.

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Sep 11, 2016

Mike

Best dealership I've ever worked with. Very professional and very thorough.

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Aug 15, 2016

Tony

Dealer was very responsive and got back to me quickly. The vehicle was having some work done to meet the requirements of inspection and Peter kept me informed of the progress and when the vehicle would be available for test drive. I felt like Peter did listen and adequately address most of my concerns. There was an odd exhaust sound that got explained away as normal, but from many X3 test drives this week, i know better. Ultimately, we were unable to agree on a price. Although we were impressed with Peter as an honest and upfront salesman, we were completely turned off by the archaic tactics used car places get a bad reputation for, like going to the "manager's office" to get approval.

2 of 2 people found this review helpful.

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Aug 11, 2016

James

Quick to return requests for vehicle information.

0 of 1 people found this review helpful.

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Jun 25, 2016

Vasanthy

The service was excellent. They were patient and quite negotiable

0 of 1 people found this review helpful.

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May 16, 2016

Osama

Responsive and professional.

0 of 1 people found this review helpful.

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Apr 28, 2016

Mike

Very good efforts to communicate. Car sold the day after o was able to see it.

0 of 1 people found this review helpful.

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Read 2 old reviews

Apr 8, 2016

Adam

Dealer called me back to say vehicle was still being processed internally and that they would call me back once they had a price. No one called back and vehicle was taken off their website the same day.

1 of 1 people found this review helpful.

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Jan 20, 2016

bertrand

I love this dealer . And will recommend all my friends to them. Because of the experience I had with them . Thanks Volvo

2 of 2 people found this review helpful.

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Herb Gordon Subaru Volvo Cars Silver Spring

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