Sheehy Subaru Springfield

6571 Backlick Road
Springfield, VA 22150

http://www.subaruofspringfield.com

Sales: (703) 457-9149

Service: (888) 713-0309

Today 12:00pm - 5:00pm

(Closed Now)

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Sales Reviews (29)

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Richard

Oct 9, 2017

Good!

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Velampalli

Sep 9, 2017

This was the worst dealer that I have never experienced in my lifetime. Their was a pre ownerd cars sales manager whom I came and took owners bill. I asked him to hold the car till day after tomorrow morning. When I asked him it was already evening. On next day I requested my bank to send check for the price I was quoted. They sent me the check overnight. By the time tried to approach then as i told they told me that the car was sold yesterday. And they didn't even inform me on that day they sold. Now I lost deal and have to return my check and get a new check which is a lengthy process. Don't ever go to this dealer. Better try some others. Except this subaru.

1 of 2 people found this review helpful.

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Response from Sheehy Subaru Springfield:

Velampalli, please accept our apologies for any miscommunication and inconvenience. We certainly would like nothing more than to be able to earn your business and we regret to hear that you were not properly informed that the vehicle you were interested in was sold. Please don't hesitate to give our General Manager, Russ Zakeri, a call directly at your convenience so we can discuss this further. We appreciate your feedback and hope to speak with you soon. Thank you.

Eugene

Jul 25, 2017

The guy selling me the car had no clue about ANY features of the car. Also tried to low ball me for my trade in by 4K until I pulled out the carfax report I got that morning and he then tried to play it off. I got the car but this place is garbage

1 of 2 people found this review helpful.

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Response from Sheehy Subaru Springfield:

Eugene, I regret to hear that you feel this way. We certainly want you to be happy with your vehicle and your experience with our dealership. Please don't hesitate to give me a call directly anytime to discuss this further. Thank you. -Russ Zakeri, General Manager

Kimberly

Jul 14, 2017

Salesperson was pleasant and very personable. He wasnt pushy or aggressive. Don't like the dealer policy of no haggle on pricing especially since it is not advertised or written anywhere noticeable.

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Lenel

Jul 9, 2017

Excellent

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Tim

Jul 9, 2017

Provided information in a timely manner, vert professional. Awaiting pictures. Antonio was prompt and professional, in a friendly way. Considering traveling to Va.

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Michael

Jun 7, 2017

Dealer contacted me right away. They were professional and respectful. I wanted to discuss pricing before traveling to dealership, because they're over 80 miles away from me, but they preferred to do negotiations in the dealership.

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Nurse1010

May 25, 2017

Great car great service I will come back!

1 of 1 people found this review helpful.

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Pony_635

Mar 18, 2017

Professionals all the way across the business, I'll definitely buy again from this Team

1 of 1 people found this review helpful.

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Beverly

Feb 23, 2017

We were close by and texted the dealer to make sure the car was still available, but they never answered, so we called. The car was still available, so when we arrived, the car was pulled out front and ready to test drive. Our salesperson, Angel, was very professional, and his manager was very reasonable. All said, it was a very smooth transaction. My only complaint was that I had no warranty other than the one on the car from Subaru, so it was a little uneasy driving off the lot with a used vehicle with no guarantee, (even 30 days), but then, they are a Toyota dealer. By the way, your ad says the car has 16,453 miles, but it had 10,000 more miles, but I love it anyway, and I am very satisfied with the whole experience.

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Mondial_767

Feb 5, 2017

Was quick to respond. Decided not to buy the vehicle.

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Raw1894

Dec 29, 2016

very fast communications

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Anthony

Dec 19, 2016

Great experience dealing with the salesman and the whole process of purchasing a vehicle through them.

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Mike

Nov 1, 2016

It took a lot of work on my part to get a price I was comfortable with. But enventually by comparison shopping I found something a little bit better at another dealership. Sheehy people are nice and pleasant to work with.

1 of 3 people found this review helpful.

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Jerry

Oct 8, 2016

I called about this car and was told it would be clean when I arrived on Saturday. It was not clean. Nice salesman and was appologetic. I had to move on.

1 of 2 people found this review helpful.

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Justin

Sep 23, 2016

Pleasant

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Anedrea

Sep 7, 2016

Extremely happy with the car I've bought!!

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steve

Aug 24, 2016

I did not get there to look at the car as I found something else. But got a response from Tom almost immediately, telling me the car was there and 2 names of people to talk to. I'm sorry that I can't share a personal experience, but feel with their quick and not pushy response, that this would be a good place to deal with.

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philip

Aug 19, 2016

Car was not in the dealership during our appointment time

2 of 2 people found this review helpful.

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George

Jun 4, 2016

Great deal, and great place to test out the car. Staff was very lively, funny, and helpful. Will for sure keep this dealer saved for future visits.

1 of 1 people found this review helpful.

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Sandy

May 5, 2016

They have a history of not taking car off the list. They emailed to say they would call. I responded only if they still had the car I was interested in. they never called, but the car is still listed on CarGurus.

2 of 2 people found this review helpful.

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Javier

May 5, 2016

Andrew was awesome, got a great deal and we bought the Honda......

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jimmybicycle

May 4, 2016

First dealer did not respond, when we first called them they said car was sold. Then car was back for sale and we bought it.

1 of 1 people found this review helpful.

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randi

May 2, 2016

Immediate response and very helpful.

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Rah-Jahunn

Apr 28, 2016

Good

0 of 1 people found this review helpful.

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Mary

Apr 8, 2016

Salesman was courteous. Went over everything in the car with me. Went over carfax and fees involved. Called me later when car sold so I wouldn't make a wasted trip back.

2 of 2 people found this review helpful.

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Emmanuel

Mar 31, 2016

really good

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Oscar

Mar 18, 2016

They don't remove the cars when they sold it from this page cargurus

2 of 2 people found this review helpful.

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carlos

Feb 22, 2016

bad customer service.

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Read 5 old reviews

GREG

Apr 23, 2014

was initially told car was sold, then a salesman said vehicle was available and lastly, I get an e-mail from manager saying vehicle was unavailable

2 of 2 people found this review helpful.

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Glenn

Apr 10, 2014

As all dealers they do not want to answer questions via email. They want you to call. They do not understand how e-commerce works.

1 of 1 people found this review helpful.

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jtunzi

Mar 6, 2014

Car had mechanical issues that prevented the dealer from selling it. They were upfront about it.

1 of 1 people found this review helpful.

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Hugh

Feb 8, 2014

Dealer sent email acknowledgement

Is this review helpful? Yes | No

Brian

Sep 4, 2013

Great communication.

Is this review helpful? Yes | No

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Sheehy Subaru Springfield