DARCARS Chrysler Jeep of Waldorf

I received a prompt reply and the agent answered my question completely.

Excellent service

Bought a 2008 g35 from darcars. First off, they told us that the internet price was the lowest price they could possibly go, which is bull because they had lowered it a couple times from the original asking price that they first listed. Then once we agreed to pay what they were asking, they ran my wifes credit 5 times to barrow as much on the car so they could try and add a $4000 dealer warranty and other extra garbage and fees on top of the $10000 asking price. We had $7000 to put down and wanted to keep our payments as low as possible. They had a different idea. Once we decided to walk out they decided to be honest and give us what we asked for. Keep in mind, them applying for 5 different loans lowered my wifes credit score by 40 points...smdh. watch these ppl, they are sneaky. Will not be going back.

Good responses and inquiry. Several were made

Contact was great in the beginning. Drove to Maryland on 2/18/17 from Richmond. Found out they sold the car that Friday. John knew i was coming through our emails, but didn't have the courtesy to call and say the car was sold. Very dissatisfied because it was a waste of my time.

Asked for pictures. Never got them. Wanted me to talk to a sales person. Why can't I get what I want.

The salesman tried to sell me the car for higher than what was advertised online. When I brought this to his attention and showed him the advertised price they were willing to sell it to me at that price. But then the next day I saw that the advertised had been changed to the higher price. The whole experience made me feel that this dealership is not trustworthy at all. And that they don't know how to provide good customer service.

Good response time.

I don't normally write reviews, but after my experience yesterday I really felt I should. There's nothing more I loathe than buying a car. When I made the decision to sell a couple of my cars and replace it with a jeep wrangler unlimited, which I've wanted for almost 10 years, I figured it'd be a battle. I dealt with a bunch of local and not so local jeep dealerships. Half I couldn't even get to talk to me. The other half presented me options that were the polar opposite of what I was looking for and none were willing to deal on price. I found my Jeep online for a phenomenal price, a price a dealer just the day before told me wasn't possible and he gave me the old adage "we're losing money at that price". I called the dealership and inquired about the vehicle. Got a call back the jeep was still for sale and in 30 mins had the deal made. I live 5 hours away, but it was worth it. When I arrived to the dealership there was nothing but respect and class shown by John and those I interacted with. Never once did they try and change the deal now that I was on site, never tried to sell me anything extra... all the hassles you get from other dealerships....they just didn't have. What an amazing experience! I'll never buy another car any other way. There's nothing more frustrating than having to argue for a price you know isn't unrealistic, and here I didn't. Love it!!!!