DARCARS Chrysler Jeep of Waldorf

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11755 Business Park Drive
Waldorf, MD 20601

Sales: (888) 755-8864

Service: (888) 706-1060

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 24, 2017
Tanjandan3
Contact was great in the beginning. Drove to Maryland on 2/18/17 from Richmond. Found out they sold the car that Friday. John knew i was coming through our emails, but didn't have the courtesy to call and say the car was sold. Very dissatisfied because it was a waste of my time.
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Sep 19, 2016
Asked for pictures. Never got them. Wanted me to talk to a sales person. Why can't I get what I want.
0 of 2 people found this review helpful.
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Aug 2, 2016
The salesman tried to sell me the car for higher than what was advertised online. When I brought this to his attention and showed him the advertised price they were willing to sell it to me at that price. But then the next day I saw that the advertised had been changed to the higher price. The whole experience made me feel that this dealership is not trustworthy at all. And that they don't know how to provide good customer service.
3 of 4 people found this review helpful.
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Jul 9, 2016
Good response time.
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Jul 6, 2016
I don't normally write reviews, but after my experience yesterday I really felt I should. There's nothing more I loathe than buying a car. When I made the decision to sell a couple of my cars and replace it with a jeep wrangler unlimited, which I've wanted for almost 10 years, I figured it'd be a battle. I dealt with a bunch of local and not so local jeep dealerships. Half I couldn't even get to talk to me. The other half presented me options that were the polar opposite of what I was looking for and none were willing to deal on price. I found my Jeep online for a phenomenal price, a price a dealer just the day before told me wasn't possible and he gave me the old adage "we're losing money at that price". I called the dealership and inquired about the vehicle. Got a call back the jeep was still for sale and in 30 mins had the deal made. I live 5 hours away, but it was worth it. When I arrived to the dealership there was nothing but respect and class shown by John and those I interacted with. Never once did they try and change the deal now that I was on site, never tried to sell me anything extra... all the hassles you get from other dealerships....they just didn't have. What an amazing experience! I'll never buy another car any other way. There's nothing more frustrating than having to argue for a price you know isn't unrealistic, and here I didn't. Love it!!!!
3 of 3 people found this review helpful.
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Jun 5, 2016
Good
1 of 1 people found this review helpful.
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Mar 28, 2016
Car is listed wrong. Says srt8 but it's a rt.
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Mar 21, 2016
they responded very quickly.
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Feb 24, 2016
Quick response
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Jan 29, 2016
received a email from the online assistant stating that a person would contact me from the dealership..no one ever did.
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Dec 19, 2015
Quick and professional
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Dec 10, 2015
Vehicle had discoloration over the entire hood. A waste of my time.
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Sep 8, 2015
Thanks! Love my new jeep!
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Aug 18, 2015
Very pleasent experience. They were fair and honest about their price and fees. they gave us what we wanted for our trade in.
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Aug 12, 2015
stanfordwr
responded very quickly after initial contact.......
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Read 3 old reviews
Aug 21, 2012
I spoke with a salesman there and gave him a heads up during the week that I was coming on Saturday because it was a 6 hour round trip drive. The salesman informed me that the car was in excellent "turn key" condition. When I got there I was immediately unimpressed, for starters - the previous owner's dog hair hadn't even been vacuumed out and the accumulated brake dust hadn't been wiped off the rims. Both easy fixes but not the way to impress a buyer. I test drove it anyways and noticed it pulled to the right, which I know is fixable but the salesman tried to tell me the car drove as straight as an arrow it was just the crowning of the roads in Maryland!! But the real kicker was the back seat had about 16 large scratches in the leather upholstery and that was never mentioned prior to my arrival. I told the salesman I wasn't interested, returned the key. He went to talk to his manager and the best he could do was take off $200!! That wouldn't fix half the back seat much less pay for the wheel alignment or detailing. Obviously Darcars in Waldorf isn't hungry for a sale.
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Jan 8, 2012
cleolm
I would not recommend this dealership. The manager is deceptive and lacks the ability to communicate with the prospective client. I was told that I couldn' t be financed by anyone unless I sold my other car. Needless to say, I didn't have to sale my other car and I ended up purchasing my new car through Enterprise with a breeze.
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Jun 25, 2011
Found a specific late model used car we were after by another manufacturer at this dealer. Dealt with Michael Monaco, he was fast & accurate with relaying information, kept his word about the condition of the car, and pricing. It was actually a non-stressful pleasant experience and they gave us a great price. I would recommend this dealer based on our experience.
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