DARCARS Chrysler Jeep Dodge of New Carrollton

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8100 Annapolis Rd
New Carrollton, MD 20784

Sales: (301) 459-6800

Service: (888) 457-4834

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 29, 2017
good
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Response from DARCARS Chrysler Jeep Dodge of New Carrollton:

Thank you!!
Oct 24, 2017
No hassle experience. Great sales department.
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Response from DARCARS Chrysler Jeep Dodge of New Carrollton:

Wonderful! Thank you Carey!
Oct 10, 2017
I went to by a nissan pathfinder and they where very professional
1 of 1 people found this review helpful.
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Response from DARCARS Chrysler Jeep Dodge of New Carrollton:

Fantastic! Thank you Jorge! Congratulations!
Oct 9, 2017
Hassan was my sales rep, and he was great. He was warm, patient and kind. I appreciate his help. The entire staff was nice and professional.
1 of 1 people found this review helpful.
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Response from DARCARS Chrysler Jeep Dodge of New Carrollton:

Fantastic! Thank you Ty and congratulations!
May 30, 2017
Basic experience we came in with our $ in hand so there wasn't too much to negotiate neither was there too much offered. I was disappointed that they didn't do my 1st oil change or offer any type of service related assistance driving off the lot, but overall it was a positive experience.
1 of 1 people found this review helpful.
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Response from DARCARS Chrysler Jeep Dodge of New Carrollton:

Thank you Simanco! We hope you are enjoying your new purchase!
Mar 11, 2017
MarylandVette
Received email follow up promptly. Experience limited to a couple emails but I ended up getting a good deal on a CPO at another dealer.
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Jan 16, 2017
Did not visit or buy from this dealer. Response by email was very slow. Ended up buying from another dealer.
1 of 2 people found this review helpful.
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Dec 12, 2016
Very very good prices! Salespeople are not pushy at all! Very satisfied!
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Oct 17, 2016
Quick and great response.
0 of 1 people found this review helpful.
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Sep 26, 2016
smokiejoe
Staff seemed very helpful and attempted to make a sincere effort to sell the vehicle. The cargurus add price differed greatly from the actual selling price.. The fine print of rebates were not listed and the ones I didn't qualify for were removed. All caveats of a sale price should be listed in the sales add.
0 of 1 people found this review helpful.
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Sep 21, 2016
Great experience
0 of 1 people found this review helpful.
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Aug 22, 2016
Very good.. Bought a 2016 Jeep Wrangler from them.
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Jul 13, 2016
Do_Su
Steve and Nicholas were great to work with. We did not have to haggle over price, we knee we were getting a great deal!
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Jul 12, 2016
Internet contact said another dealer would call. Never happened despite my sending several emails. When I called, they said car had sold. Internet contact never called back, though I complained to her.
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Jun 17, 2016
I requested the Carfax report, still don't have it but they wanted to call me. Only wanted the carfax report.
1 of 2 people found this review helpful.
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Jun 13, 2016
Responded promptly. There was a mix up with the appointment times as salesperson had a family emergency. I purchased elsewhere, otherwise professional and pleasant.
0 of 1 people found this review helpful.
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Jun 12, 2016
Set up appointment to see and possible buy vehicle. I called to confirm appointment, they called me back right before I left to tell me that the sold the vehicle two days ago. I was going to travel an hour to get there to purchase this vehicle! Very disappointed.
1 of 1 people found this review helpful.
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May 25, 2016
He was the perfect dealer, awesome guy.
0 of 1 people found this review helpful.
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May 16, 2016
Van was no longer available when I got there but after a few looks at pther vans we were able to decide on one with much less mileage. Darcars need to be more diligent in checking their vehicles. We identified for issues with the van you can before driving out.
0 of 1 people found this review helpful.
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May 11, 2016
Decent dealer. Only problem they don't tell you nothing about the reconditioning fee for their used vehicles until you do the paperwork
1 of 1 people found this review helpful.
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Apr 20, 2016
Quick responce, very helpful. No pressure.
0 of 1 people found this review helpful.
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Mar 19, 2016
Responded quickly and often. A lil to much contact.
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Mar 16, 2016
Great response rate was contacted same day. Didn't have the car I was looking for but they helped me find a better one.
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Mar 10, 2016
This dealership plays alot of games.First, the car wasn't the price as advertised, then when I got to the actual buying process the monthly note kept changing. I strongly suggest purchasing your next vehicle elsewhere.
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Feb 26, 2016
seahawk0256
5
Wonderful experience...best in the business...no sales pressure.
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Feb 19, 2016
Fast response but inconsistent.
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Feb 10, 2016
Everything that is wrong with America is to be found at this dealership. The car advertised was previously owned by a HEAVY smoker which was not disclosed. They attempted to cover up the smell with cleaning products. The very second I sat down in the car, I had a severe asthma attack and, although clearly in medical distress, the salesman did not want us to leave because he wanted to make a sale. He kept saying "let me go talk to my manager, just two minutes." I finally told him that he could let us leave or call an ambulance. I am truly disappointed that the level of caring of this salesman and dealership is such that a sale is more important than, well you know, someone breathing. WOW. Just wow.
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Feb 8, 2016
good
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Feb 8, 2016
Called about a new truck that was listed for sale at a "great" price. I called and the car was it in fact for sale but at a 30% higher price. I told the person on the phone that the price they are quoting was not what was listed online. I got the manager on the phone and he told me that the price quoted online took into act all the possible dealer incentives that are offered. Of course its impossible to qualify for all the discounts such as 1st car discount and then a siting customer discount. The manager said most clients only qualify for two to three discounts. They know you can't get the car at the online price. They just want you on the phone. Waste of time.
3 of 3 people found this review helpful.
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Feb 8, 2016
Dealer responded a month later and when they did their response was no I'm sorry we no longer have that trick available.
1 of 1 people found this review helpful.
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Read 7 old reviews
Jan 16, 2016
great
0 of 1 people found this review helpful.
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Dec 20, 2015
A salesman we had a meeting with at 6pm pushed us off to another salesman upon our arrival. We were told car was in great condition. Hole in front seat, hood paint was cracking in many spots. Back and forth over price issues, was ready to walk out several times. Manager came over and tried to get my price higher, he finally said congratulations and gave it to me at that price. Salesman said it was a 30 day warranty. Heading into the finance department to close the sale they said there was no warranty. The manager was called and said there was no warranty. These people play too many games. It was a three hour horrible experience.
1 of 1 people found this review helpful.
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Nov 18, 2015
They had my car so I was happy, then I got there and the salesmen waits till then to say my car was sold to someone else, didn't bother to tell me but was quick to try and sell me another car AS IS that was more expensive and came with a broken screen AND he wasn't willing to negotiate a price drop or fix said screen. So I left
2 of 2 people found this review helpful.
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Nov 5, 2015
Lied to me over the phone to get me to come into the world dealership and didn't have what I wanted
2 of 2 people found this review helpful.
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Oct 26, 2015
I would return to this dealership again. Wonderful service the sales guy was nice and the manager really does a good job to get you financed at a rate you can afford.
1 of 1 people found this review helpful.
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Oct 9, 2015
The staff was great! I got the truck i wanted. I got a used one tho but with low miles and i also got the payment i wanted!!!!!!!
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Oct 6, 2015
Every thing went very well and they took my counter on the trade. Very happy!
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