Lindsay Chrysler Dodge Jeep Ram

Easy, painful and we got our new van for a great price!!!

Jimmy Byrd and the rest of the staff was very helpful. I live in another county and Jimmy made sure he stayed in contact with me until I could make the trip there. The vehicle was ready for a test drive when I got there. Even though this shocks wasn’t the make and model he is use to if he didn’t know the answer to a question he found out and got back to me. I would definitely recommend and use them again when I plan to purchase another vehicle. Service was quick and I was on the road with my new vehicle in less than 3 hours.

We have looked at cars older with more miles that were in much better shape. The dealership and the car were not ready for our appointment. Very Disapointed!!!

Wonderful expiriance did purchase the vehicle ,so far so good . Thank you CarGurus .

The car was damaged in the front lower part of the bumper. That you cannot see from the pics and was remarked to us only at the end of the test. The car was not ready to be sold. Total disapointment.

Very prompt replies, knowledgeable and will work with you to get you the car you want for the price you can afford.

Great experience, very knowledgeable staff. pleasant to work with. I was shopping on line with a 3rd party and was directed to them, They quickly contacted me and not only had the Jeep I was inquiring about but also honored the online price. I will continue to conduct my business with them. Thanks to the entire staff.

They sold the car while we talked then did not tell me for days

Winnie is excellent to work with. She’s knowledgeable and friendly.

Right after I contacted them the price if the car went up $500. So if you show interest they'll quickly raise the price then reach back out to you. I never responded to them because I would never want to do business with an organization like that.

Answered queries timely & readily provided Out-the-Door pricing.

It was back and forth online. I had questions they answered them promply

I was looking to purchase two vehicles from the dealership, one for myself and they were going to assist me in finding a specific model Jeep for my daughter. I received prompt responses from the dealership regarding all my inquiries and follow-up reminder before my appointment. Eric, the salesman that I was working with was great and Jennifer, his manager seemed pleasant and amicable. However, on the day that I was to purchase my vehicle the price had increased by $1000. I spoke with the sales manager, I believe his name was James, and he was not anywhere near as helpful or courteous. He basically told me that their prices were the best in the area and that the price of the vehicle was the price and there was no negotiating. He would not consider selling the vehicle at the previous day’s price. I ended canceling my appointment. I did not purchase from this dealership. I was later told that the internet price is used just to get customers in the door and may not be an accurate reflection of what you will pay for the vehicle.

Although we will not likely purchase the truck (for reasons unrelated to dealer), the folks who reached out to me were courteous and professional.

The Sales Associate, Adam Strom, was very knowledgeable about the vehicle; and his customer service was outstanding.

The staff was very helpful, the car was beautiful and very clean. The carfax indicated an accident, however the online posting did not reflect the accident. I was disappointed by that. Now I request to see the carfax immediately upon arrival to a dealership.

Great service.

good people

These people are liars We closed the price When I wanted to pay They said they had made a mistake, and the price was different I sent them a recording of the phone call They did not answer me

Good experience and great customer service.

Quick response. Excellent service. Bought my car from them. Friendly staff.

The initial salesman did not represent the Lindsley dealership in any fashion or form. He seemed bothered that I was an out of state buyer that knew exactly what I wanted pretty clean cut No trade cash deal and I could pick up the vehicle in 30 days. His bottom line was "we don't hold anything and we rather finance to make more money ". A few days later I received a call from the dealership following up from Jenifer and she listened to what I wanted an explained that there dealership doesn't hold vehicles with a down payment but gave me her personal number an when April rolls around in 2 weeks to call her and see what new or different incentives might me on and go from there. Hopefully another dealer doesn't swoop in prior to this policy and write up the deal , then no profit isn't better than waiting on a home run for this dealership. In this day and age of cyber shopping major car dealership need to relook the way they sell a car ! The training for sales when a potential buyer walks in the door is basically useless when dealing with a sale on the internet. Dealerships that are on top of it will have read these reviews and overcome the outdated rules set down decades ago and sell a car over the web where you can make a deal wire transfer the down payment and show up on a date and close the deal and drive away in less than 2 hours.

The dealership was Ready to sell.

Great experience especially with the sales person Steven O’conner

Very professional, knowledgeable, and customer satisfaction oriented. I bought the vehicle I wanted from them, and couldn't be more pleased!

Got back in touch quickly.

Great service i am waiting til Labor Day to purchase

I was extremely disappointed with the treatment that my wife and I encountered! I spoke to a salesman the night before my appointment, explaining the condition of my trade-in, and asked if we could work a deal. Absolutely, was the reply. After driving for four hours and spending three hours with Lindsay Auto, they wouldn't negotiate anything. The jeep even wreaked of cigarettes and there was numerous scratches on the jeep. They came down on the asking $$ one day after I left, disappointed. Then they called to ask for me to come back and work out a deal. Imagine the arrogance of someone that claims to put the Customer Satisfaction above all else! Don't go to this dealership!

Finance officer was rude. Instead of trying to fix the problems that we identified he was trying to justify or disprove what we were saying. “Used car manager” was completely rude and ignorant. We explained that one of the tires needed to be replaced and he proceeded to show us the tire tread gauge being “in the green”. No, I don’t care what your gauge says. Their behavior cost them a sale.

A saleman responded several times to me-very professional and persistent

Contacted the dealer about working a deal over the phone due to living so far away. I was told they couldn't do that, that they needed me in house, but that they would be happy to work with me. Fine. I drive an hour and a half to see the car. Salesman was fantastic, but the sales manager literally didn't budge $1. I was planning to put more than $10k down, had a checkbook with me ready to make a deal, and they didn't move a single dollar. One of the biggest wastes of time in my entire life. Went to another dealer the very next day and bought a brand new vehicle with the same options for only $2500k more ($35k w/TTT new vs. $32,500 w/TTT used with 11k miles and a scratch on the door). I'd say avoid but the salesman was friendly and helpful.

Great experience eventhouugh a little lengthy. Fiendly and knowledgeable salesman. Would recommend this dealer to friends.

Great...I brought this car!

excellent treatment

Called once. I had a couple of questions. They never returned to answer. The “Great “ prices they post on line are not so Great after you read the “fine” print.

This dealer actually hung up on me. They also never responded to my email and text about hanging up on me. Very rude and I’m glad I’m not doing business with them.

Very responsive and courteous followup, but we had already bought elsewhere before we got to this dealer.

Everyone was pleasant over the phone.. My overall experience with this dealership was a complete waist of time. I inquired about a specific vehicle for about a week, when I finally came to see it, they told me it was being worked on. Then, they kept offering me a 2018 Jeep, which I was not interested in. I drove an hour n a half distance, the least they could do was communicate. My KBB value was $10,999 and paid off, they only offered me $6,000 for trade-in. Since then, I purchased a Mercedes Benz CLA 250 from another dealer who was outstanding!! Thanks y'all!

didn't provide price info, just hounded me with calls - no info "just come in and talk".

They were awesome and very helpful.

They were prompt in responding all my concerns about the vehicle.

They are unprofessional and played a dirty trick. Me, my wife, and new born baby drove 1 hour to them and the car was already sold in the morning and THEY SAID NOTHING, we could tell they knew because I spoke with the salesman all day and when we got there he didn't even know where to look, I saw my car on the "cars sold" wall in the back room. they are shady

There was no pictures available & wasn't advertise at correct price almost double the price listed !

Great dealership easy to work with

They responded for what kind of car I wanted in a good timely manner.

Very good response and service...no games - straight talk!

The staff was excellent and informative and very quickly processed all the paperwork as i bought the car

They were great to work with!

They contacted me and were very kind and courteous.

Good.

Tried to clarify pricing before the appointment. Didn't get solid numbers, just empty promises. Turns out we drove 50miles to waste our time, and theirs. Online pricing is inaccurate for any normal person

Christine boggy was the best. I came in wanting to see this car but i fell in love with another car and she worked something's out and i was well on my way with a 2016 Chrysler with 8 thousand miles. She went above and beyond for me honestly the best customer ever when purchasing a car. So ask to speak to Christine boggy when at this dealership!!!!!

The salesman was very professional. The vehicle I was interested in had been on the lot for nine months. While writing the contract to purchase, a manager came in and announced that another salesman had just sold the vehicle.

Good

Responsive to emails and phone call conversion. Drove 140 miles after being convinced of the high quality of the suburban. On first inspection the frame was rusted badly and there was a large dent in the body. Vehicle was so misrepresented that I didn't even test drive. Dealer did try to find something else that would replace what we went to see. Follow up calls were responsive to my complaint. Overall felt severely lied to. Not likely to view or visit cars from this dealer again.

Nothing but praise, I have nothing bad or negative to say at all.

This is the most disorganized organization I have ever dealt with. The vehicle that I called a day prior to see didn't even start. The sales manager spoke to the our sales lady with no respect and was very condescending. I can only accompany this experience to a dental visit with no anesthetic. We left after their first offer because by this point they had already wasted 4 hours of my life. I have purchased 12 vehicles in the past 8 years and I do not see them being a part of the next 12 intil they can instill professionalism, organization, and an ounce of respectfulness towards their fellow man.

Dealer contacted me by phone ( Dominic ) and stated the price for this car was actually $17,793 and NOT the price posted on CarGurus. The price of $12,793 for this vehicle has been posted for at least eighteen+ days on CarGurus with no correction by the dealer. They stated they would not honor the price and stated the pricing error was made by CarGurus. Furthermore, ALL of this dealer's 2017 Jeep Renegades are priced in a similar, incorrect manner and they will NOT honor any of these prices! They won't be getting my business.

Our experience was outstanding! Antonio our salesman was responsive and extremely professional. We would buy another car from Lindsay.

I was lied to about the price of this vehicle after I schedule an appointment with an associate. They tried to raise the price by$3000. After talking to the QA Manager and setting up another appointment with him exclusively, I was again lied to and told the truck was being sold at auction. I would not trust this company and I will never do business with them.

I purchased this vehicle and it was an easy process. But they were a little pushy so had to tel them to settle down but overall great experience.

Helpful staff, very focused on upselling the a long list of pack add-ons but this happens everywhere nowadays. I expected it. Purchased the vehicle at the Car Guru? price listed above.

Kim, internet sales, responded quickly with a great price. Lee in finance was honest and professional. We traveled 150 miles and purchased a Wrangler from Lindsay Chrysler Jeep. Excellent dealership!

Very good deal and atencion whit the customer

Nice clean vehicle. Very friendly staff. Comfortable buying process. Didn't buy but had a great experience.

great

Very God experience. There sales guy was very knowledge about the vehicle and was very helpful throughout the process. They gave me a fair price for my trade

Dealer was friendly, knowledgeable and wasn't too pushy. I ultimately decided I didn't want the car but I would go back to the dealership.

easiest car i ever bought everything went great

Don't​ waste your time. They have changed the discount price of a car that I'm interested​ in as soon as they have found I'm a definite buy. Discount price was around $5136 and as I'm on call with them for a Pacifica Hybrid and they downed the discount price to $1136 and tried a game that that's how their site was listed. When I asked about that earlier internet manager Dominic promised the price, they changed entire story and said wouldn't be able to give that kind of discount since it's limited in qty. There is another white hybrid in their inventory with same discount, lol.. if someone wants to experience themselves before stepping into this dealership. Wish I could give 0 or negative rating. All sales people here are there to prey.. don't waste your time. Hope this is helpful to all.

I have had wonderful correspondence from a salesman, Adam Strom! He has practically bent over backward to help me!! If you need a vehicle, I highly recommend Lyndsay Dodge in Manassas, Virginia! Especially the salesman we have right now...he has been superb!! They also have the best prices of anyone in a 3 state radius (because I think I checked every one!)...I will not pay full price/asking price for practically anything and I will research something for a very long time!! It took me about 2 years to find the ring I wanted when my husband and I remarried...I waited until the ring and the price were something I truly wanted! When I did find it, I knew it was the one...but I shopped EVERYWHERE for 2 years!! My hubby thought the prices were a scam because they were so much lower than anyone else in Virginia, North Carolina and South Carolina...in fact it's almost a 6 hour drive for us one way but soooo worth it!! Good luck on your purchase...if you go with Lyndsay I don't think you will be disappointed!! God bless!!

Dealer was very nice and respectful during the first call. I was contacted a second time the next morning although I had reassured I would call back in a few days. After explaining that I was not interested in the car any longer, I have been called over 15 times in the past two weeks. Some of these calls were early morning and late night. The dealer still emails and calls me despite being ignored.

Very pleased with the dealership, staff and my new vehicle. Will refer friends/family in the future.

Very good to deal with. It was worth the drive. Sales team is awesome.

Experience was good but that's not hard to do given the terrible service and deceptive sales tactics at most dealers. This review is for sales only.

I had set up an appointment to view the vehicle. They called me everyday up until my appointment. I also had sent an email to verify that the vehicle was there before I came up there because the dealership was 2hours away from me. I get to my appointment and the sales associate tells me they sold the vehicle 30min prior to my arrival. At that point I did not trust them after what had transpired and will not look at another vehicle from them again.

This is the worst dealership experience I've ever had. Beware that when buying a certified preowned car they will hit you with an additional hidden $2,000+ fee which they claim is the cost to get the vehicle in CPO condition. I inquired before going to the dealership about what their fees were and this was never mentioned to me. I happened to fly in from ATL to see a vehicle so it would have been nice to know before going (I work for an airline). Of course they were nice enough to pick me up from the airport but once we had no deal they, at first, told me to "take Uber" back to the airport. Fortunately the agent who helped me the whole day while I was there felt bad and was nice enough to arrange a ride back for me. Everyone above her pay scale could have cared less about their customers. This became very clear, very fast. Unfortunate place this dealership is for all other dealerships in the world who are "good." This place was so bad and inconsiderate and unprofessional that after a certain level of frustration I finally found myself laughing at the experience. It's a painstaking thing how places like this work nowadays. It's all a big script to get you to the highest price point possible. I would run from this place and go find someone with a consistent 4 or 5 star rating with no bad reviews. They do exist. Do yourself a favor and go find one of them. This place was a joke.

The car we wanted was gone but they had enough inventory so we were able to the exact same car. Great dealership, good price. Make sure you get a quote before you show up.

Every step was difficult. They were disorganized and late in everything, and I got the impression that my business just wasn't worth their time. They tried to sneak in an unusually large fee at closing, and then wouldn't budge on it, so I walked away from what would have otherwise been a great deal.

Worked with Phil Rolfe and Mike. Very nice people to work with. Bought this Ram and it is very nice.

I ended up buying a different truck at this dealer

My daughter did all the negotiating but the deal went very smooth. The sales staff showed me all the features on the vehicle. The paper work was handled in a efficient manner.

Online price is just a scam, when i tried to buy the car it was $3000 more like the sticker price, they make u pay $2000 for pdi. They pushed me to run my credit promising they will get me to the montly payment i want and came back with even higher offer. Its a pure scam dealer, they kept calling me next day saying the same thing like before when i asked them not to call me they hanged up on me.

Good

Ended up buying a different car from these guys and they tried giving me the worst deal ever. Will not ever buy from them again.

Very nice inventory and the sales staff tried hard but no dice on the finace manager tried too sell me a older truck

Contacted by phone. Very Responsive.

Contacted me very fast

One of the best online purchase I ever made. Price and service great. Would recommend to friends.

The manager was friendly and responded quickly. The entire staff was great & helpful, which made our car buying experience very pleasant. I would definitely refer family & friends to this dealership.

I left here very disappointed. I felt a bit insulted and intelligence tried. As a plus, I also left a little more educated regarding trade-ins. This was a vehicle I really wanted but in the end it was in my favor to just keep my vehicles.

Outstanding service and personal touch. Our sales person Sam Rosa went out of his way to show us our ram 1500 pickup. All phases of our purchase from Sam's explainations, financing, and detail shop went smoothly. I would highly recommend the Lindsay dealership to anyone looking to purchase a quality vehicle from a friendly professional staff.