Spoke to Tim, he said he would call me back after he was done with his customer which was at 11am and he didn’t call back until the day after around noon. Terrible service when we did speak.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Jan 21, 2020

Response from current dealership:

Good morning Kelvin. My apologies that this happened and that Tim was non-responsive. I’d like to know more about what transpired. If you could email me at dkelly@sportautomotive.com we can swap phone numbers and chat so that I do my best to prevent this from happening again. I appreciate it and apologize again.

David Kelly
Pre-Owned Director
Sport Honda
240.560.4363

Lisa

Jan 12, 2020

Malick was extremely responsive and helpful! I happened to find the vehicle I was looking for through another dealer, but I still recommend this dealership for their helpfulness and courtesy.

Is this review helpful? Yes | No

Jan 15, 2020

Response from current dealership:

Thank you Lisa!! I will let the team know about this, and we are glad to hear that you found the perfect vehicle for you! Please let us know if we can can help with anything in the future, and I hope you have a great rest of your week!

Sincerely,

Gibbs Fogarty
Owner/General Manager
240-560-5383

amatchmaker

Jan 5, 2020

Good communication.

Is this review helpful? Yes | No

Jan 8, 2020

Response from current dealership:

Thank you so much for taking the time to give us feedback!! I hope you have a great rest of your week!

Sincerely,

Gibbs Fogarty
Owner/General Manager
Sport Automotive
240-560-5383

Mannyball72

Jan 3, 2020

very good

Is this review helpful? Yes | No

Jan 7, 2020

Response from current dealership:

We appreciate your feedback, and thank you for giving us the opportunity to help!

Sincerely,

Gibbs Fogarty
Owner/General Manager
Sport Automotive
240-560-5383

Guru1JHNP

Nov 19, 2019

Great salesman Jimmy that I talked to!!!! Great experience!!!

Is this review helpful? Yes | No

Nov 19, 2019

Response from current dealership:

Thank you very much for this feedback! Have a great rest of your week!!

Sincerely,

Gibbs Fogarty
Owner/General Manager
Sport Automotive
240-560-5383

Lizzie

Oct 8, 2019

We missed this sale by a very short window. Sales team were very pleasant. Car was in excellent condition and dealership was well stocked - just not with what we wanted.

Is this review helpful? Yes | No

Oct 9, 2019

Response from current dealership:

Thank you for this feedback Lizzie!! Please let us know if we can ever help with anything in the future, and I hope you have a great week!

Sincerely,

Gibbs Fogarty
Owner/General Manager
Sport Automotive
240-560-5383

Guru16J7D

Sep 27, 2019

They've followed up with cortegeous phone calls and text messages.

Is this review helpful? Yes | No

Sep 27, 2019

Response from current dealership:

Thank you so much for the feedback! Please let us know if we can help with anything in the future, and I hope you have a great weekend!

Sincerely,

Gibbs Fogarty
Owner/General Manager
Sport Automotive
240-560-5383

Jessica

Sep 12, 2019

I recommend Sport Honda. We purchased our vehicle with no hassle. Neil (our salesman) was awesome and has been there to answer any questions for us. We are very pleased.

Is this review helpful? Yes | No

Sep 12, 2019

Response from current dealership:

Thank you Jessica! I will let Neil know about this right now, and please let us know if we can help with anything in the future. Have a great day!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

GuruHF3MH

Sep 10, 2019

Still working on a deal, I'm the one slowing things down not the dealer. When I am ready I will probably get with this dealer

Is this review helpful? Yes | No

Sep 10, 2019

Response from current dealership:

We appreciate your feedback! We look forward to helping you, and please let me know if you have any questions at all. I can be reached at 240-560-5383. Have a great day!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Mike

Jul 10, 2019

Very fast response

Is this review helpful? Yes | No

Jul 10, 2019

Response from current dealership:

Thanks Mike! We appreciate your feedback, and please let us know if we can help with anything in the future. Have a great day!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Anthony

Jul 5, 2019

Very curtious. Looks like very good cars. I am just not ready yet.

Is this review helpful? Yes | No

Jul 5, 2019

Response from current dealership:

Thank you Anthony! We appreciate your feedback, and we look forward to assisting you when you are ready. Thanks again, and we hope you have a great weekend!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Mar 1, 2019

Responsive, knowledgeable and professional

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Mar 2, 2019

Response from current dealership:

Thank you for taking the time to give us feedback! We appreciate it!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Lisa

Jan 22, 2019

Wonderful.. we bought the car.

Is this review helpful? Yes | No

Jan 22, 2019

Response from current dealership:

Thank you so much! Please let us know if we can help with anything in the future!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

GuruYYQZ8

Jan 21, 2019

Great A+

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Jan 21, 2019

Response from current dealership:

Thank you for giving us the opportunity to help!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Esthefanie

Dec 12, 2018

I had a great experience and ended up buying my Chrysler Pacifica here. Everybody was great and answered all of my questions throughly. I had come here after one of my purchases fell through due to the dealership finance manager being disrespectful to me and my family. Sport Honda was great and treated us great :) would definitely buy a vehicle here again.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Jan 9, 2019

Response from current dealership:

Thank you for taking the time to give us feedback!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

bob

Dec 10, 2018

Fast reply. Not really establishing a relation, no counteroffer just saying that I'm not close :)))) well they could have list their price regardless but that was their email correspondence strategy reason I'm giving for now only 3 stars.

Is this review helpful? Yes | No

Dec 10, 2018

Response from current dealership:

Hi Bob. Thank you for taking the time to leave us a review. I apologize if not receiving a counter offer was off putting, that wasn't my intent at all. It's just that when we are so far away from a making a deal or meeting someones budgetary concerns that I find it is best to state that up front. I was just trying to be efficient and transparent.

You found the car on this very web-site and it stated the car, priced at $22,998, was a Great Deal. Your offer of $20,000 out the door would mean that I would have had to discount the car almost $5,000. I recognize that you then increased your off

More ...

kswiersma

Nov 9, 2018

Fantastic communication. Not pushy

Is this review helpful? Yes | No

Nov 9, 2018

Response from current dealership:

Thank you so much for this feedback, and please let us know if we can help with anything in the future!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Will21403

Nov 6, 2018

Very quick to respond, but we ended up buying another car

Is this review helpful? Yes | No

Nov 6, 2018

Response from current dealership:

Thank you so much for this feedback, and please let us know if we can help with anything in the future!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Quinones23

Oct 14, 2018

Had a great experience and Mr. Cox was very helpful with purchasing the vehicle

Is this review helpful? Yes | No

Oct 15, 2018

Response from current dealership:

Thank you for taking the time to give us this feedback! Have a great day!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Mina

Oct 9, 2018

Good

Is this review helpful? Yes | No

Oct 9, 2018

Response from current dealership:

Thank you for your feedback!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

GuruX482D

Oct 1, 2018

The Jeep was not in perfect condition, there were several scratches on the vehicle, and it seems as though it was in a small accident. Decide not to get this jeep.

Is this review helpful? Yes | No

Oct 2, 2018

Response from current dealership:

Thank you for this feedback, and as I stated when you were looking at the car I was willing to fix all of the scratches on the car. I explained that the car had just come out of detail and that we had not yet been able to touch up the scratches. The only thing that I couldn't guarantee was the few small scratches in the plastic bumper. I was being honest and transparent. I aim for transparency which is why I state in my internet comments on all of my vehicles that as they are used cars that you can expect some minor scratches and dings. I'm the first to admit that the car is not perfect.

More ...

MatheuSarruge

Sep 28, 2018

Good

Is this review helpful? Yes | No

Sep 28, 2018

Response from current dealership:

Thank you for being a Sport Fan, and I hope you have a great day!!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Jennifer

Sep 22, 2018

Very good, fast respond.

Is this review helpful? Yes | No

Sep 22, 2018

Response from current dealership:

Jennifer,

Thank you for taking the time to give us feedback! Please let us know if we can help with anything in the future!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

Biglav

Sep 14, 2018

I first viewed the vehicle on a website, and informed the dealership that I was interested, left them my information and in a few hours they responded to me. I went to the dealership and test drove the vehicle, the salesman and manager were helpful and answered all my questions. The vehicle was as advertised on the website. I would definitely recommend them to my friends.

Is this review helpful? Yes | No

Sep 14, 2018

Response from current dealership:

Thank you for giving us feedback, and for being a Sport Fan! Please let us know if we can help with anything in the future, and have a great day!

Gibbs Fogarty
Sport Automotive
240-560-5383

GuruV13N9

Sep 13, 2018

Great experience

Is this review helpful? Yes | No

Sep 14, 2018

Response from current dealership:

Thank you for taking the time to give us feedback!

Sincerely,

Gibbs Fogarty
Sport Automotive
240-560-5383

William

Aug 19, 2018

A good experience overall.

Is this review helpful? Yes | No

Rcarscars

May 13, 2018

We contacted Sport Honda about a 2014 Honda Pilot listed on CarGurus and made an appointment to see the car and did test drive it. We were interested but had another Pilot to see afterward and that one at another dealer was not what we wanted. We contacted our salesman at Sport Honda, Neil and made a follow up appointment for the next day. We were able to make a deal and traded in our CRV. The entire experience was excellent and Neil was friendly, professional and helpful during and after the sale. We would certainly do business with Sport Honda again and highly recommend them and Neil.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

May 14, 2018

Response from current dealership:

Rcarscars,

Thank you for taking the time to review Sport Honda on Cargurus. We truly appreciate your business and are happy you found the right vehicle for you. I will make sure to commend Neil for taking such great care of you.

Thank you for being a Sport Fan!

Sincerely,

Robert Fogarty
General Manager
Sport Honda

Amy

Apr 29, 2018

5 star service.

Is this review helpful? Yes | No

Apr 30, 2018

Response from current dealership:

Thank you for being a Sport Fan!!

DiscriminatingBuyer

Apr 25, 2018

I’ll never forget the new Accord these guys sold me years ago. They ‘tossed’ in a boxed extra set of floor mats to help complete the deal and I stored them away. But when I opened the box 6 yrs later I discovered they didn’t match the originals and by then they didn’t sell them any more. Was it an honest mistake? I’ll never know but they lost my trust.

1 of 3 people found this review helpful.

Is this helpful? Yes | No

May 15, 2018

Response from current dealership:

DiscriminatingBuyer,

I am sorry to hear that your floor mats did not match the originals. I assure you it was an honest mistake, and if you had looked after we gave them to you we would have been able to help fix any issue that you might have had. Unfortunately, there is not much we can do 6 years after the fact.

Once again, I apologize for the inconvenience and confusion from 6 years ago.

Sincerely,

Robert Fogarty
General Manager
Sport Honda

RuthEllen

Apr 11, 2018

It was the easiest car buying experience I have ever had.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Apr 30, 2018

Response from current dealership:

Thank you for taking the time to give us feedback, and thank you for being a Sport Fan!!

Mohan

Apr 10, 2018

The salesman contacted me within a few hours after my inquiry and we set a time to meet. Mr. Cox was courteous and went about to get the car. I had a chance to test drive the car and examine the car qhich was the purpose of the visit.Mr. Cox was straight forward and honest, went over the pricing and got me the Carfax as requested.There was no pressure at any time and the exchange was quite pleasant. Planning a return trip since I had a personal conflictcome up.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Apr 30, 2018

Response from current dealership:

Thank you for being a Sport Fan!!

Walter

Mar 25, 2018

They called me in a timely manner

Is this review helpful? Yes | No

Apr 30, 2018

Response from current dealership:

Thank you for taking the time to give us feedback!!

Jan 29, 2018

The salesman/dealership pulled the bait and switch on me, I called and asked if the vehicle was still available. The salesman said that he physically went on the lot and “touched” the vehicle. He stated it was still available for sale. My drive was 1 hour to the dealership. Around 46 minuets into the drive I receive a phone call from the salesman stating that the vehicle had just been sold and asked if I was interested in another vehicle that was on the lot. I said absolutely not and hung up the phone. This has happened to me before in the past and it angers me that this tactic is used by untrustworthy salesmen.

3 of 4 people found this review helpful.

Is this helpful? Yes | No

Jan 31, 2018

Response from current dealership:

SG,

I am sorry to hear that you felt deceived about the vehicle's availability. However, it is possible for a car to be available one minute and then not available 45 minutes later. We try to let customers know as soon as possible when a vehicle becomes unavailable and I am glad to hear that the sale rep called you before you reached the dealership to inform you that the car was no longer available. Unfortunately, these things do happen from time to time. We always strive to be transparent and responsive to all customer's needs and I sincerely apologize that the vehicle was being sold as yo

More ...

Show older dealer reviews 19

Bulletol

Dec 28, 2017

We knew from Car Guru that Sport Honda had a good dealer rating and saw that their current inventory were considered good deals. We confirmed availability via phone before making the trip from Springfield, VA to upper Silver Spring, MD. It was worth the drive. We were helped by Dan...nice guy, helpful, no pressure. We decided on a car...there was no wiggle room on the price, but it was a good deal and we felt comfortable with Sport Honda. Completing the sale & all the paperwork was quick and hassle free (we didn't finance...it was offered with good terms but we opted to pay cash). We were happy with the car buying experience at Sport Honda and glad to have found them via CarGuru.

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Dec 29, 2017

Response from current dealership:

Bulletol,

Thank you for the 5 star review. We really appreciate the positive recommendation and glad that you were able to find a great car for a good deal. Thank you for being a Sport Fan!

Sincerely,

Robert Fogarty
General Manager
Sport Honda

Paintr00

Dec 26, 2017

Very fast reply went and test drove and purchased the car. Everyone was polite and friendly never was pusher about the sale. Would recommend this dealership to friends.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Dec 26, 2017

Response from current dealership:

Thank you for taking the time to give us feedback!

Angie

Oct 12, 2017

Awesome dealership! Purchased this car last night .

Is this review helpful? Yes | No

Oct 12, 2017

Response from current dealership:

Angie,

Thank you for sharing your experience on cargurus. We truly appreciate your business.

Thank you for being a Sport Fan!

Sincerely,

Robert Fogarty
General Manager
Sport Honda

Kevin

Sep 15, 2017

Very professional sales experience. We were given the sales pitch and good information but never felt pushy, fake or rushed. Got a good deal on a great car. Thanks to our sales person, Garrett, for making us feel welcome and helping us out. Finance group was helpful and processed our loan in a fair amount of time. Again we were offered options but not pushy or hard sell. I would buy from here again.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Mike

Sep 5, 2017

Reply was within 2 hours Mr Wong was very Courteous.

Is this review helpful? Yes | No

Shannon

Feb 12, 2017

Responsive and friendly

Is this review helpful? Yes | No

Feb 15, 2017

Response from current dealership:

Shannon,

Thank you for the review and thank you for being a Sport Fan!

Sincerely,

Robert Fogarty
General Manager
Sport Honda

rick

Oct 28, 2016

very good.

Is this review helpful? Yes | No

melissa

Sep 20, 2016

Responded quickly , we never went to the dealer only by email as requested

Is this review helpful? Yes | No

George

Feb 7, 2016

very polite

Is this review helpful? Yes | No

Feb 9, 2016

Response from current dealership:

Thank you very much for the Kind words.

Paul

Jan 19, 2016

Excellent staff!! I highly recommend buying your next car from here

Is this review helpful? Yes | No

chelsea

Mar 2, 2015

Marcus was very helpful and successfully beat the price of another car in another state to prevent me from having to travel. Unfortunately, I went with an entirely different vehicle and did not get to visit the dealership or the car.

Is this review helpful? Yes | No

Janet

Oct 11, 2014

Very good experience.

Is this review helpful? Yes | No

Dena

Aug 20, 2014

He was more then willing to help you and make you feel comfortable. He was very down to earth. A super nice guy. He didnt make you feel like he just wanted to make a sell and be done with you. A very pleasent day at the car dealer.

Is this review helpful? Yes | No

Jun 30, 2014

Is this review helpful? Yes | No

Tony

Mar 21, 2014

Overpriced

Is this review helpful? Yes | No

Tisha

Mar 19, 2014

I had an awesome salesperson!! Not pushy but very knowledgeable and honest about the car!! Two thumbs up!!'

Is this review helpful? Yes | No

Karen

Feb 25, 2014

friendly, made purchase a pleasant experience

Is this review helpful? Yes | No

Abiade

May 15, 2013

Great experience with the dealer but the business manager was over-persuading to buy extended warranty that I really don't need and cannot afford

Is this review helpful? Yes | No

william

Aug 26, 2012

dealer worked hard to make the sale work for both sides.

Is this review helpful? Yes | No

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