DARCARS Chrysler Jeep Dodge of Rockville

755 Rockville Pike
Rockville, MD 20852

Sales: (301) 945-7347

Service: (888) 480-1477

Today 9:00am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 18, 2017
It was a great buying experience. Everyone from sales dealer to financing department works professionally. I would definitely recommend them to my friends.
Is this review helpful? Yes | No

Response from DARCARS Chrysler Jeep Dodge of Rockville:

Thank you so much Joel!!
Oct 24, 2017
AstrodomJohnstoni
I received multiple email replies from this dealership. They were very professional
Is this review helpful? Yes | No

Response from DARCARS Chrysler Jeep Dodge of Rockville:

Wonderful! Thank you!
Oct 24, 2017
litler
Was not informed of 2 major issues with the car. 1) a historical transmission issue with this make, model, and year, (That I had to get addressed). 2) Master Cylinder for Braking system was faulty and I was allowed to drive car off of the lot. (Dealership is covering that repair.) Inspection documentation was completed in June 2017, I bought car in Oct 2017. LUCKILY, no brake failure and I had no urgent need for the vehicle.
Is this review helpful? Yes | No

Response from DARCARS Chrysler Jeep Dodge of Rockville:

Thank you for the review. If there is anything you should need please do not hesitate to contact us. customerrelations@DARCARS.com - thank you.
Oct 18, 2017
Very friendly and helpful - would absolutely recommend for auto shopping.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from DARCARS Chrysler Jeep Dodge of Rockville:

Thank you David!!
Aug 1, 2017
I spoke with the sales staff at the dealer requested additional information to proceed with the purchase, waited several days for the pre owned sales manager to call back and email dealer specific documents. I eventually gave up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 26, 2017
They were great! Customer service great! Van was already pulled around, very clean shower well. We ended up not being able to come to terms but it was on my end not theirs. Go and ask for ABDUL!!
Is this review helpful? Yes | No
Jul 21, 2017
They were very helpful and nice
Is this review helpful? Yes | No
May 16, 2017
Betterboy74
Great customer services
Is this review helpful? Yes | No
Apr 14, 2017
Wonderful experience. Like to thank GM Justin Reed and sales lady Celesly Mecherkany for going the extra mile and the very Profeesional Experience i had. I drove 300 miles and my trip was well worth my purchase! I highly recommend this dealership to anyone looking for a new or used vehicle. Thanks again DARCARS and Justin and Celesty!
0 of 1 people found this review helpful.
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Mar 29, 2017
Andy was great keeping me informed. Unfortunately we found another car which had the the correct color and lower miles. Thanks
Is this review helpful? Yes | No
Dec 10, 2016
Promptly responded to my inquiry.
Is this review helpful? Yes | No
Oct 24, 2016
I received follow up e-mails.
1 of 1 people found this review helpful.
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Oct 23, 2016
excellent
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Oct 21, 2016
1st Class.
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Sep 27, 2016
Instant response, questions answered right away.
Is this review helpful? Yes | No
Sep 27, 2016
I am happy with my Car, Toyota corolla 2010. Estoy super feliz con mi carro. Gracias , Darcars Jeep es una institución muy buena, se las recomiendo. La atención al cliente es de alta calidad. .
Is this review helpful? Yes | No
Sep 26, 2016
dboone
My experience at Darcars Rockville was awesome. Very friendly staff and not to aggressive. Worked with Dennis and he was great. Purchased vehicle and was in and out within a few hours. Would highly recommend this dealership to family and friends.
0 of 1 people found this review helpful.
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Sep 21, 2016
They asked for top $ 8862 for a 2007 Azera non Limited with 69K miles) Drove the car and noticed the following: 1)...Old (41st week of 2011 production date) and UV cracked tires that were so noisy they made the saleman that rode with us cringe. 2)...The car was bouncing in the front, especially on the driver's side (worn struts) 3)...There was also evident noise from the front bearings, increasing on turns. There was a big dent on the front driver's side fender. The car was not a "Limited" edition but they tried to pass it as one, I checked that by running a VIN # decoder. When confronted the sales manager with the above, he said, "well it is a used car after all" P.S. I have been a service station manager for a long time and I told them so, but even a novice would have heard and noticed taht tire noise..
2 of 2 people found this review helpful.
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Aug 6, 2016
I simply inquirdď but the salesman was helpful and respectful and answered immediately. Just not ready to purchase yet.
Is this review helpful? Yes | No
Jul 22, 2016
Staff were fun and very friendly. A No pressure atmosphere and it felt like it was all about me. Ill definitely check their inventory first before going car shopping again elsewhere.
0 of 1 people found this review helpful.
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Jul 16, 2016
Contact me so soon and I have a great service
0 of 1 people found this review helpful.
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Jun 11, 2016
I emailed looking for additional pictures of vehicle. Some one called and I asked for pictures to be sent to my email. No more response or follow up since. Very poor experience, even for online shopping.
1 of 1 people found this review helpful.
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May 19, 2016
Dealer contacted me right away. However, I was no longer looking for the Sport model. Offered to find a Limited 4WD.
Is this review helpful? Yes | No
Feb 29, 2016
Very informative and very polite. I had already bought a car from another dealer and even after finding that out they were still pleasant on the phone
Is this review helpful? Yes | No
Feb 12, 2016
Good
0 of 1 people found this review helpful.
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Feb 10, 2016
They will literally go out of their way to get you a car, if you actually have money. If you don't, they won't work with you at all. And I mean money in the sense of a person being really rich.
2 of 2 people found this review helpful.
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Read 10 old reviews
Nov 28, 2015
Dealer called back quickly and salesperson was helpful
Is this review helpful? Yes | No
Nov 12, 2015
great guys
0 of 1 people found this review helpful.
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Nov 5, 2015
Great customer service and got me into the car I wanted at a good price
0 of 1 people found this review helpful.
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Oct 23, 2015
Responded quickly
0 of 1 people found this review helpful.
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Oct 19, 2015
Great service!
0 of 1 people found this review helpful.
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Oct 17, 2015
mhkp_carguru
Bought a used car from this dealership.I got only the original key,they at least could have arranged for a duplicate key. Expected Dealer to be customer centric ,but here its all about their profits and their side of the plate.My suggestion if you are going to this dealership,ask all your queries before a deal,cause after the deal you are not going to get anything promising.Bottom line no free bees or benefits, you only have to be sure to get a good car before you commit.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 25, 2015
Never wanted to give me price of their car, gave me run around until car was taken offline assuming it sold. Ignored me when I was actually at the dealer trying to find car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 11, 2013
I really hade a wonderful experience there
Is this review helpful? Yes | No
Jan 16, 2013
Good Collection of user cars and really good price.
Is this review helpful? Yes | No
Aug 17, 2012
They advertised a vehicle they didnt actually have. Wasted my time.
Is this review helpful? Yes | No

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