DARCARS Chrysler Jeep Dodge of Rockville

Great experience and fast.

I was in and out fast. The advertised price was already low but they were able to knock off a little more. My salesman Juan was wonderful to deal with. I would definitely go back.

Agent contacted us. Jeep was on the lift being serviced. We wanted to go see it the following day, however, after we started our trip, they pulled it off the sells list and told us they were not sure if they were going to sell it or what the new price would be.

Bought the car!

Very professional and fun people....

The dealer contacted me and I scheduled an appointment with the salesman, Manuel. As I was driving quite a distance to get there, he assured me the car would be there when I arrived and that he had it detailed and ready to go and the keys were on his desk, waiting for me. I text him to let him know we still about a half an hour away and he text me back and stated, they just sold the vehicle. We stopped along the side of the highway, dismayed at what just happened as he promised this wouldn't happen, with us driving so far. He wasn't planning on telling us that they sold this vehicle until we got there, hoping they could sell us something we didn't want. This is shady! We turned around and drove back home. The next day I got a follow up email from their internet sales division. I left her know my thoughts and later that day I received an email from the Sales Manager, stating he would compensate me for my time and gas. Yea right. I haven't heard back from him either! Does this dealership get this many disgruntled people that the Sales Manager can't keep up or am I the only one that this has happened to. Not likely. With the unprofessionalism I received online and text messages, I am glad we are purchasing elsewhere now.

They were courteous and responsive

The dealer returned my email that day.

It was a great buying experience. Everyone from sales dealer to financing department works professionally. I would definitely recommend them to my friends.

I received multiple email replies from this dealership. They were very professional

Was not informed of 2 major issues with the car. 1) a historical transmission issue with this make, model, and year, (That I had to get addressed). 2) Master Cylinder for Braking system was faulty and I was allowed to drive car off of the lot. (Dealership is covering that repair.) Inspection documentation was completed in June 2017, I bought car in Oct 2017. LUCKILY, no brake failure and I had no urgent need for the vehicle.

Very friendly and helpful - would absolutely recommend for auto shopping.

I spoke with the sales staff at the dealer requested additional information to proceed with the purchase, waited several days for the pre owned sales manager to call back and email dealer specific documents. I eventually gave up

They were great! Customer service great! Van was already pulled around, very clean shower well. We ended up not being able to come to terms but it was on my end not theirs. Go and ask for ABDUL!!

They were very helpful and nice

Great customer services

Wonderful experience. Like to thank GM Justin Reed and sales lady Celesly Mecherkany for going the extra mile and the very Profeesional Experience i had. I drove 300 miles and my trip was well worth my purchase! I highly recommend this dealership to anyone looking for a new or used vehicle. Thanks again DARCARS and Justin and Celesty!

Andy was great keeping me informed. Unfortunately we found another car which had the the correct color and lower miles. Thanks

Promptly responded to my inquiry.

I received follow up e-mails.

excellent

1st Class.

Instant response, questions answered right away.

I am happy with my Car, Toyota corolla 2010. Estoy super feliz con mi carro. Gracias , Darcars Jeep es una institución muy buena, se las recomiendo. La atención al cliente es de alta calidad. .

My experience at Darcars Rockville was awesome. Very friendly staff and not to aggressive. Worked with Dennis and he was great. Purchased vehicle and was in and out within a few hours. Would highly recommend this dealership to family and friends.

They asked for top $ 8862 for a 2007 Azera non Limited with 69K miles) Drove the car and noticed the following: 1)...Old (41st week of 2011 production date) and UV cracked tires that were so noisy they made the saleman that rode with us cringe. 2)...The car was bouncing in the front, especially on the driver's side (worn struts) 3)...There was also evident noise from the front bearings, increasing on turns. There was a big dent on the front driver's side fender. The car was not a "Limited" edition but they tried to pass it as one, I checked that by running a VIN # decoder. When confronted the sales manager with the above, he said, "well it is a used car after all" P.S. I have been a service station manager for a long time and I told them so, but even a novice would have heard and noticed taht tire noise..

I simply inquirdď but the salesman was helpful and respectful and answered immediately. Just not ready to purchase yet.

Staff were fun and very friendly. A No pressure atmosphere and it felt like it was all about me. Ill definitely check their inventory first before going car shopping again elsewhere.

Contact me so soon and I have a great service