Keene Dodge Chrysler Jeep Company

3707 Norrisville Road
Jarrettsville, MD 21084

http://www.keenedodge.net

Sales: (410) 941-3707

Service: (888) 903-5330

Today 9:00am - 5:00pm

(Open Now)

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Sales Reviews (18)

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Josh

Jul 9, 2017

Poor service. Walked in and was not acknowledged for 15 minutes. The vehicle I drove was out of fuel and salesman did not seem eager at all to sell the vehicle, nor did the have any knowledge about the vehicle.

1 of 1 people found this review helpful.

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Orzic

Jun 23, 2017

I had an awesome experience, but did not get the car that I love only because my credit score was not up to what stander.

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Akida

May 23, 2017

Overall experience was good. Vehicle was in pristine (exterior) condition. The only issues were that the vehicle was sold low on oil, rotors had hot spots which caused vibrations when braking and touchscreen which raises and lowers is malfunctioning. Vehicle is currently at GM dealership getting service, which isn't the best way to start a relationship.

1 of 1 people found this review helpful.

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Panamera_2820

Mar 13, 2017

The buying experience was great. Treated me like an actual customer not just another number. I will be buying my next truck from them without a doubt.

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Burley

Mar 7, 2017

Great sales person and sales Manager. Purchased vehicle at a fair price.

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Daryle

Sep 14, 2016

The listed price is misleading and is only the price you will get if you qualify for 7 different rebates! Waste of time to contact.

5 of 5 people found this review helpful.

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Myron

Sep 2, 2016

The price listed on Car Gurus for this particular truck is $46,665. Once I got in contact with Keene, their best price to me was over $53,000. This disrupts all comparisons in pricing through Car Gurus.Why not post an actual selling price and work from there? I sent my trade-in information to them and never heard back from anyone. I am very disappointed that any business operates this way.

7 of 7 people found this review helpful.

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Dayton

Sep 1, 2016

Terrible, I called from NY and wanted to buy the car. They texted me and told me it was available. When I asked them to send me the bottom line for the cost of the car I got no response. so I called thr dealership and they told me it was the managers car and that it was not for sale. FUNNY! This is actually the 2nd dealer from MD that did and said the same thing when asked for the bottom line on the car. Strange behavior. I would have drove down tomorrow and bought the car. Guess the money from Ny is no good. Bad move MD Buyer be ware!!!

4 of 4 people found this review helpful.

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Theresa

Sep 1, 2016

No pressure dealership. Everyone was real friendly.

0 of 1 people found this review helpful.

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Allen4234

Aug 2, 2016

Good quality trucks, good salesman

0 of 1 people found this review helpful.

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Helen

Jun 7, 2016

We walked in with an online e-price, which we did not know was a third party, so the dealership did not have to honor the price. The sales team was very nice and did try to get as close as possible to what we could afford but we were not eligible for all incentives. Needless to say we walked out with a truck. They did have an excellent inventory.

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Joe

Mar 11, 2016

Donny was a professional, knowledgable, excellent communicator. His description of used vehicle was on the money. I'd recommend this salesman highly, and would drive the hour and one half again to purchase. Thank you Donny!!!

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seahawk0256

Feb 26, 2016

Wonderful experience...best in the business...no sales pressure.

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Kaicheng

Feb 8, 2016

good

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Curt

Dec 24, 2015

Great selection, but advertised price I think is for a person who qualifies for every incentive they offer, many even some from ford and chevy. Read the fine print.read the fine print, and then read the fine print.

4 of 4 people found this review helpful.

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david

Dec 18, 2015

The worst dealership I've ever dealt with. The used truck was 4,400 above market. Shop at keene at your own risk.

3 of 3 people found this review helpful.

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BRIAN

Dec 5, 2015

Super

0 of 1 people found this review helpful.

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leo2cool

Oct 17, 2015

They responded promptly to my online request, no issues with communication. Before you drive to visit them ask for a firm price over the phone or online. You may not qualify for most of their rebates and discounts. They also advertised a vehicle as new but it was really a demo vehicle.

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Read 5 old reviews

Brad

Oct 11, 2014

Keen Dodge uses Bait and trap... Advertise Dodge Ram for $14, 000 less than MSRP and get by with it becaus they say "if u qualify for all the rebates". This is an untrue statement because there are zero amount of rebates that total $14K. And when asked, they wil not answer. They are liars! And on top of that, when I spoke with Mario, a sales rep, he told me that was true and they advertised this way because it was a competitive market and more calls brought more potential sales because they tell people they can promise a best deal over any dealer... But, Just not that low-ball "advertised price". Keene Dodge everyone needs to know their shaky at best business practices.

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Jul 1, 2014

Great people to work with.

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Lilly

Jun 4, 2014

Friendly, non-pushy staff. Seem to be honest. Quick to get back to answer questions.

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Jason

Mar 20, 2013

Very knowledgeable and low pressure staff! Great place to buy a new or pre owned vehicle!

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