Keller Bros Dodge

395 N. Broad Street
Lititz, PA 17543

Sales: (717) 974-3156

Service: (888) 856-1407

Today 9:00am - 4:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 20, 2017
Lisa Fraser
This dealer is fabulous! I stopped to look at this Vehicle, sadly it was sold. But, while I was there, I mentioned I was sideswiped by a driver with no insurance and they took my vehicle back to the detail area to try to cleanup the damage, took the detailed about 20 minutes to make it look so much better. They didn't even bill me! Now that is awesome customer service!
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Jun 16, 2017
Dealer contacted me right away.
0 of 1 people found this review helpful.
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Apr 21, 2017
This car was to far for me to travel due to back/neck spasms when driving to far, but I contacted Keller bros and got an instant response. The web tech consultant Travis Leber listened to my concerns and then was willing to drive the car from Keller Bros to my home in drumore (about 50 minutes drive) for me to test drive. The car was exactly what I'm been looking for and the test drive made me certain of it. Travis Leber than drove back to the dealership, got all the paperwork completed, and brought the car down for me! He had someone from Keller Bros pick him up. This was the best experience i've ever had buying a car! If anybody is looking for a new or used vehicle, Travis and Keller Bros is the best place to start!
2 of 4 people found this review helpful.
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Apr 7, 2017
I was contacted in a timely manner , very professonal and politely.
0 of 1 people found this review helpful.
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Feb 1, 2017
Georgem98
Very professional
0 of 1 people found this review helpful.
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Response from Keller Bros Dodge:

Thank you for the kind feedback!
Dec 19, 2016
These are a Great group of people to deal with.
0 of 1 people found this review helpful.
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Sep 13, 2016
I was contacted by Travis Leber the Sales Consultant for Keller Bros Dodge after sending them an email using your website. From the beginning Travis worked on getting me all of the information that I needed. He handled most of process either by phone or by email. This saved so much time and travel to dealership, eventually I made it out to PA to see the truck. Once again Travis made my trip much easier after having to drive over 100 miles. After purchasing my new Ram 2500 I can honestly say Travis and Keller Bros Dodge are such great people who made my experience a pleasure. If your in the market for a new Dodge or Ram I highly recommend Keller Bros Dodge!!
1 of 2 people found this review helpful.
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Sep 4, 2016
First off I had an email, not an automated email but instead a personal email from Jayme (online sales) within an hour of my request. Jayme with Keller Bros was very friendly and worked with the budget we had. He got us the bottom dollar on the car we wanted. When going to the bank for the loan it was necessary to have a copy of title and sales order. Since the dealership was nearly 2 hours away it would be tough to do that physically. So I called Jayme while at the bank and within 15 minutes the bank had everything that he faxed over. Such fast service. The next day we came down to check out the car and if satisfied buy it. When we came with a check he had us in and out within 30 minutes. The car was ready for a test drive and he took us for a long 10-15 minute drive to ensure we were happy with it. I have never had such a smooth transaction and friendly atmosphere. The last experience with Keller Bros was also great. I was titling the vehicle myself as we were in another state than where we bought it. When getting to the MVA they required a bill of sale be notarized which was one document we didn't have that Maryland required. I was still at MVA and called the dealership with what was needed. This was a week after I bought the car I was finally doing the title. I was transferred to their title department where I spoke with a Sue (forgive me If I got that wrong). She said she would handle it so I asked how long it may take. She said minutes if she can get ahold of the next person. A little worried I asked if I could call in 15 minutes to see if I should wait at MVA. I called back in 15 minutes and she said she had faxed the papers over. I had MVA check and they had them (She actually had this done in less than 10 minutes). The response that this sale force has is extraordinary. The dealership was already paid but they still went above and beyond to help me. If I ever an looking for a car I will be sure to look through their inventory because I would love to have another great experience like my last one.
2 of 3 people found this review helpful.
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Aug 28, 2016
Great experience. Chose to lease not buy.
0 of 1 people found this review helpful.
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Jul 27, 2016
They worked with me and got me the vehicle of my dreams. Highly recommend them to everyone. :)
0 of 1 people found this review helpful.
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Jul 10, 2016
Very friendly and answered all questions. Very fast to get back to me. I would recommend anyone to do business with them. Love my new truck from Keller bros dodge. Thanks Jayme E
0 of 1 people found this review helpful.
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Jun 23, 2016
Very nice and forth coming
0 of 1 people found this review helpful.
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Jun 23, 2016
Couldn't help me but was on point and professional
0 of 1 people found this review helpful.
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Jun 1, 2016
Good so far.
0 of 1 people found this review helpful.
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Mar 19, 2016
Got back right away
0 of 1 people found this review helpful.
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Feb 26, 2016
seahawk0256
5
Wonderful experience...best in the business...no sales pressure.
0 of 1 people found this review helpful.
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Feb 19, 2016
Car was not what I was looking for. Dealer was fine.
0 of 1 people found this review helpful.
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Feb 5, 2016
Very professional and yet not pushy. Jayme nswered all questions and responded in timely manner. Would most definitely recommend.
0 of 1 people found this review helpful.
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Jan 23, 2016
Great Jayme Erb was excellent to deal with and get the Jeep prepped
0 of 1 people found this review helpful.
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Jan 7, 2016
I was very pleased with the level of commitment shown by the salespeople at Keller Bros. They were knowledgeable and helpful. Thank you for your patience!
0 of 1 people found this review helpful.
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Dec 2, 2015
Friendly staff great experience
0 of 1 people found this review helpful.
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Nov 26, 2015
Great experience
0 of 1 people found this review helpful.
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Nov 1, 2015
Very good people and very good communication, they even fix couple things to make sure my monthly payment was right where they said it would be.
0 of 1 people found this review helpful.
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Read 11 old reviews
Oct 16, 2015
P.S. Although I listed my experience as excellent, the entry above is appearing as "dealer never responded", which is showing incorrectly. Dealer responded immediately!!!
0 of 1 people found this review helpful.
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Mar 5, 2015
Responded promptly. Too bad it was a 2 wheel drive
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Feb 1, 2015
Very quick to respond to my needs. Invited me to come to dealership to see and touch pre-ordered vehicles for other customers. Provided me with true information on vehicle I'm looking for!
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Dec 4, 2014
jhb60
Tried to contact the person who e-mailed me twice to introduce themselves to me but never left their name. Kind of dumb if you ask me
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Sep 6, 2014
overpriced
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Aug 28, 2014
Very friendly...helpful...right on top of back & forth communications ( I live 1 hr. from them). Fair trade -in price. The whole experience was smooth & enjoyable. I would definitely deal with them again.
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Jul 5, 2014
No issues. Good experience.
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Feb 15, 2014
I called and spoke with Doug. Very personable guy...... over the phone. (Please note) I told Doug I'd be driving about 150 miles from DC to see the BLACK Escalade EXT an that I would be driving a Gold 2002 Escalade EXT I reserved from an other dealer ($300 nonrefundable) to compair with for the best deal in quality and if he could make me a great deal I would gladly lose my deposit and purchase from him . He then informs me of a rip in the drivers seat that was not visible in the pics "sense I was driving so far". I made my way up with friends and was met by Doug as soon as we pulled in. At first glance (1) The rims looked a lil messed up (but it is a 2002 ..no big deal) and as I looked under the truck (2) I found it was VERY rusted. (3) So I opened the hood to also find once again more rust at such a high level on the motor block it looked as if the truck was under water. (4) I looked up an noticed chipping paint under the hood then the left fender an right fender I could see that these parts on this BLACK truck used to be RED (signs of an accident not reported and repaired personally....thus not on the carfax) It is my belief that it sat in the elements without a hood for a significant duration of time before it was repaired causing the high level of rust on the motor. Doug is beside me an my friend as we discover these things an all he could say is "its a 2002 lol". Just for the sake of full experience I did take the truck for a test drive. (5) The left side of the drivers seat lumbar support did not work (6) the mirror control button had intermittent failures. To my surprise the truck drove smooth an responsive untill (7) we all heard a strange noise from under the hood (still unidentified). We got back the the dealership an Doug asked "So what do you think" I simply said l'll have to pass. I could tell he knew because his response was "Well it is what it is". At the end of it all this was a wasted trip to view an overpriced vehicle for the underlying damage undisclosed. #EPICFAIL
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Dec 3, 2013
The salesman seemed kind and was going above what was expected. We ended up not buying from Kellers because we found a used vehicle instead of new. I would recommend them to someone else.
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Aug 5, 2013
With my recent purchase, everyone from the salesman I specifically worked with down to the financial agent, made this as smooth a process as I could have imagined. From test-drive to purchase, I never felt pressured or like anything less than a valued customer.
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Dec 14, 2012
The whole experience was wonderful...hometown hospitality. They were very accommodating to our schedule ...due to traveling a great distance. Truly could not have ask for a better experience. Would definety look at Keller bros 1st for our next vechicle. It was worth the drive
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