Criswell Chrysler Jeep Dodge RAM FIAT

84 Bureau Dr
Gaithersburg, MD 20878

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Sales: (301) 563-9573

Service: (301) 637-3798
Today 9:00 AM - 7:30 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/11/05/16/13/2016_ram_3500-pic-2283366022608253981-152x114.jpeg

2016 Ram 3500 Laramie Limited Mega Cab 4WD Used Cars in Gaithersburg, MD 20878

Great Deal
$3,664 BELOW
CarGurus IMV of $50,777

Price: $47,113

Mileage: 58,141

Location: Gaithersburg, MD 20878

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2016 Ram 3500 Laramie Limited Mega Cab 4WD for sale - $47,113, 58,141 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, 5th Wheel, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2019/07/16/10/33/2016_jeep_wrangler_unlimited-pic-6830604921015462458-152x114.jpeg

2016 Jeep Wrangler Unlimited Sport 4WD Used Cars in Gaithersburg, MD 20878

Great Deal
$4,200 BELOW
CarGurus IMV of $27,994

Price: $23,794

Mileage: 25,934

Location: Gaithersburg, MD 20878

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Mojave Sand Clearcoat Description: Used 2016 Jeep Wrangler Unlimited Sport 4WD for sale - $23,794, 25,934 miles with Steel Wheels, Bluetooth, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2019_jeep_compass-pic-2040035565827513525-152x114.jpeg

2019 Jeep Compass Trailhawk 4WD Used Cars in Gaithersburg, MD 20878

Great Deal
$2,014 BELOW
CarGurus IMV of $22,606

Price: $20,592

Mileage: 20,807

Location: Gaithersburg, MD 20878

Average time on market: 28 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2019 Jeep Compass Trailhawk 4WD for sale - $20,592, 20,807 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/12/15/38/2019_ram_1500-pic-6107112626808261851-152x114.jpeg

2019 Ram 1500 Used Cars in Gaithersburg, MD 20878

Great Deal
$6,835 BELOW
CarGurus IMV of $28,984

Price: $22,149

Mileage: 4,990

Location: Gaithersburg, MD 20878

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2019 Ram 1500 for sale - $22,149, 4,990 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/11/19/17/36/2016_kia_soul-pic-820974173755160084-152x114.jpeg

2016 Kia Soul + Used Cars in Gaithersburg, MD 20878

Great Deal
$1,827 BELOW
CarGurus IMV of $14,401

Price: $12,574

Mileage: 35,514

Location: Gaithersburg, MD 20878

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Kia Soul + for sale - $12,574, 35,514 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/13/20/49/2019_ram_1500-pic-8871705369832568033-152x114.jpeg

2019 Ram 1500 Classic SLT Crew Cab LB 4WD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,981 BELOW
CarGurus IMV of $28,551

Price: $25,570

Mileage: 16,235

Location: Gaithersburg, MD 20878

Average time on market: 44 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2019 Ram 1500 Classic SLT Crew Cab LB 4WD for sale - $25,570, 16,235 miles with Bluetooth, Backup Camera, Tow Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2019 Dodge Challenger R/T Scat Pack RWD Used Cars in Gaithersburg, MD 20878

Good Deal
$4,119 BELOW
CarGurus IMV of $38,419

Price: $34,300

Mileage: 5,823

Location: Gaithersburg, MD 20878

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: B5 Blue Pearlcoat Description: Used 2019 Dodge Challenger R/T Scat Pack RWD for sale - $34,300, 5,823 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/11/01/00/18/2018_toyota_4runner-pic-5110948049931498623-152x114.jpeg

2018 Toyota 4Runner TRD Off-Road 4WD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,279 BELOW
CarGurus IMV of $35,657

Price: $33,378

Mileage: 11,538

Location: Gaithersburg, MD 20878

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Classic Silver Metallic Description: Used 2018 Toyota 4Runner TRD Off-Road 4WD for sale - $33,378, 11,538 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/08/19/10/2016_jeep_wrangler-pic-4194077678294667139-152x114.jpeg

2016 Jeep Wrangler Sahara Used Cars in Gaithersburg, MD 20878

Good Deal
$1,768 BELOW
CarGurus IMV of $26,255

Price: $24,487

Mileage: 42,156

Location: Gaithersburg, MD 20878

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Clearcoat Description: Used 2016 Jeep Wrangler Sahara for sale - $24,487, 42,156 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2019/11/07/20/33/2019_toyota_rav4-pic-3347478477248687971-152x114.jpeg

2019 Toyota RAV4 XLE FWD Used Cars in Gaithersburg, MD 20878

Good Deal
$1,815 BELOW
CarGurus IMV of $23,704

Price: $21,889

Mileage: 13,373

Location: Gaithersburg, MD 20878

Average time on market: 23 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Lunar Rock Description: Used 2019 Toyota RAV4 XLE FWD for sale - $21,889, 13,373 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/25/08/05/2017_toyota_4runner-pic-3221671273469721448-152x114.jpeg

2017 Toyota 4Runner SR5 4WD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,376 BELOW
CarGurus IMV of $33,263

Price: $30,887

Mileage: 16,584

Location: Gaithersburg, MD 20878

Average time on market: 36 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Nautical Blue Metallic Description: Used 2017 Toyota 4Runner SR5 4WD for sale - $30,887, 16,584 miles with Bluetooth, Backup Camera, Navigation System, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/07/17/37/2019_toyota_rav4-pic-6589556235086485493-152x114.jpeg

2019 Toyota RAV4 XLE FWD Used Cars in Gaithersburg, MD 20878

Good Deal
$1,666 BELOW
CarGurus IMV of $23,291

Price: $21,625

Mileage: 18,259

Location: Gaithersburg, MD 20878

Average time on market: 23 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Midnight Black/ice Edge Roof Description: Used 2019 Toyota RAV4 XLE FWD for sale - $21,625, 18,259 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/31/11/09/2019_mercedes-benz_gls-class-pic-4172940721283627737-152x114.jpeg

2019 Mercedes-Benz GLS-Class GLS 450 4MATIC AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$4,949 BELOW
CarGurus IMV of $60,171

Price: $55,222

Mileage: 14,103

Location: Gaithersburg, MD 20878

Average time on market: 48 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Description: Used 2019 Mercedes-Benz GLS-Class GLS 450 4MATIC AWD for sale - $55,222, 14,103 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/08/27/21/14/2018_jeep_grand_cherokee-pic-8144814510218755438-152x114.jpeg

2018 Jeep Grand Cherokee Limited Used Cars in Gaithersburg, MD 20878

Good Deal
$2,192 BELOW
CarGurus IMV of $31,444

Price: $29,252

Mileage: 3,266

Location: Gaithersburg, MD 20878

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2018 Jeep Grand Cherokee Limited for sale - $29,252, 3,266 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/07/20/33/2018_jeep_renegade-pic-6710080080716664921-152x114.jpeg

2018 Jeep Renegade Latitude 4WD Used Cars in Gaithersburg, MD 20878

Good Deal
$1,471 BELOW
CarGurus IMV of $19,398

Price: $17,927

Mileage: 8,321

Location: Gaithersburg, MD 20878

Average time on market: 44 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2018 Jeep Renegade Latitude 4WD for sale - $17,927, 8,321 miles with Bluetooth, Backup Camera, Remote Start, Aluminum Wheels, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 18, 2019
GuruB9RJZ
Very disappointed with Crisswell Chrysler, Jeep, Dodge dealership— they kept changing the price on this vehicle. although the MSRP decreased from $30,036 to $29,036; the out-the-door price remained at $33K dollars. Initially, I went to the dealership in October 2019, salesman I worked with was Jon Dagostino. But later I submitted an inquiry via car gurus website, I was assigned Russell Kelley. Russell was very helpful and he and he gave me a price of $30,910 for the car. I was willing to pay that price, However, his manager, Julius (don’t know the last name), increased The price significantly (by at least $3.5K dollars). When I spoke to Julius about the price increase, he said Russell mis-spoke when he quoted me the other price. When I asked Julius why was the final price of the car still at ~$33K even though the MSRP price decreased by a $1,000 dollars, he never responded. never heard back from Mr. Dagostino, he didn’t seem too enthused to make a sell.
Nov 10, 2019
Great
Response from current dealership:
Wonderful!  We are happy to see that our team was able to earn 5 stars from  your recent visit!
Sep 23, 2019
Fast response great customer service.
Response from current dealership:
Wonderful!  We are so pleased to hear that you found our team to be helpful and efficient!  If you have any further questions, please do not hesitate to reach out.  We're always happy to help!
Jul 26, 2019
GuruVQJ79
Dealer had two identical Renegades I told him I was interested in. He said he would bring them to a local iATN mechanic for an inspection as I am not nearby. The mechanic was less than a ten minute drive and I was paying for the inspection. He never brought the vehicles in and didn't respond to my request for an update. CarGurus notified me that one had been sold. He initially seemed interested and helpful, but then stopped communicating. I would not recommend him to others.
Response from current dealership:
We sincerely apologize that you had such a disappointing experience with our team.  We appreciate you bringing this to our attention so that we can continue to improve the experience for each and every one of our customers.
Jul 23, 2019
SRTcarGuy
Great followup and very friendly to work with.
Response from current dealership:
Super!  We are so happy to hear that you found our team to be professional and friendly.
Jul 19, 2019
Joelsmasiwilson
Is the deal with friendly
Response from current dealership:
Thank you for taking the time to provide us with this positive feedback!
May 14, 2019
Responded to me in a very timely manner.
Response from current dealership:
Thank you for taking the time to provide this positive feedback for our team!  If there is anything else we can do, please don't hesitate to reach out to any of our team members.
May 11, 2019
Great Jeep dealership!
Response from current dealership:
Thanks Stephen!  We're happy to hear that you had a great experience!
May 2, 2019
Wvenforcer
I really like this dealership. Throughout the process, they worked with me on options and price. Given that I live over 3 hours away, a lot of communication was done through email and the salesman answered all of my questions promptly and accurately. I ended up buying the vehicle from them because of their superb customer service and no hassle pricing. It was a real pleasure doing business with them.
Response from current dealership:
It's experiences like yours that really keep us motivated!  Thank you for taking the time to provide us with this feedback!
Apr 11, 2019
GuruWYBB7
I had to call the dealer but that is better than being incessantly called from one. Online pricing was not honored since they included every discount possible online that likely never applies to many (or any) individuals. Discounts included Association of Realtors, active duty/retired military, some lease requirement, etc. I am former military, was previously a realtor and was returning my lease but I still didn’t qualify for their lowest price. My price was still about 2k higher than advertised price before tax, title, license, dealer fees. While legal, these guys are showing their lowest price online even though it is likely that nobody qualifies for it. Highly probable that they show this highly unobtainable low price just to get more traffic (dupe more customers) from their online ads/listings. This is nearly a bait and switch situation. Buyer be ware. Avoid your time waste.
4 people found this review helpful.
Mark helpful
Response from current dealership:
Thank you for taking the time to provide us with this feedback.  We apologize that you were disappointed with your recent experience.
Mar 27, 2019
Set me up with a sales person who was barely old enough to drive, Had no idea of the features of the car. When I asked about another vehicle with different options, he said it would take him too long to drive the 10 miles to their other lot to get the vehicle and bring back to show me. Not worth your time.
1 people found this review helpful.
Mark helpful
Response from current dealership:
Steven, we are so disappointed to hear that your recent visit was anything less than exemplary. Our team strives to provide each customer with the highest level of service and we apologize that you did not feel this way about your experience.  If there is anything we can do to assist you in the future, please do not hesitate to reach out to any of our team members.
Mar 19, 2019
The seller got back to me with a day of my request.
Response from current dealership:
Thank you for this awesome 5 star rating!
Mar 3, 2019
hogg555
goog
Response from current dealership:
We're glad you had such a wonderful experience with us!
Mar 1, 2019
Spoke to salesperson who was very nice, but did not make it to the dealership.
Response from current dealership:
Hi Daniel.  Thank you for taking the time to provide us with this excellent review.  We hope that if there is anything else we can do to help you find a vehicle, you won't hesitate to reach out to any of our team members.
Jan 12, 2019
Very easy negotiation
Response from current dealership:
Wonderful!  We're so pleased that you found our team so easy to negotiate with.
Jan 7, 2019
Very smooth process. They were very responsive and we were able to work out details via e-mail and a few calls. Prior to coming in to the dealership, the finance manager reached out to me and we discussed my financing plans. Once I arrived, they had the vehicle ready for me to look at and test drive. We reviewed pricing and there were no last minute surprises, financing was painless. The finance manager took time to review al of the numbers and worked with me to recalculate everything so I had a full understanding. Excellent experience
Response from current dealership:
Wonderful!  It's great to hear that our team provided you with an excellent experience!  Congratulations on the new car and don't hesitate to reach out to any of our team members if you have any further questions.
Dec 28, 2018
GuruBWRJ3
Rex was the best .....quick reply, excellent price ...defiantly would recommend this dealership
Response from current dealership:
Thanks for your willingness to recommend Criswell!  We're so very pleased to hear that Rex was really able to help you out!
Dec 23, 2018
Chad Cosgrove
The salesman was very responsive and nice .
Response from current dealership:
Thanks Chad!  We value your business and appreciate this feedback.  We're pleased to hear that you had a friendly, productive visit!
Nov 16, 2018
Friendly, willing to do anything I'd ask, it's been a pleasure doing business with them.A++++++
Response from current dealership:
Fantastic!  We really appreciate this exceptional review!  If there is anything else our team can do for you, please do not hesitate to reach out.
Nov 11, 2018
GuruZ7G5L
Great service! Highly recommend Mario!
Response from current dealership:
Thank you!  We're so glad to hear that your recent visit was an excellent one.
Oct 5, 2018
Simply the best
Response from current dealership:
Thank you so much for the kind review!  We're happy to hear that our team provided you with an excellent experience!
Oct 1, 2018
The dealer also responded quickly and we decided to go another route
Response from current dealership:
Thank you for taking the time to post this review.  If there is anything further that our team can do for you, please do not hesitate to reach out.
Sep 27, 2018
Great experience from start to finish. I would rate Anthony 10 stars out of 5 if I could.
Response from current dealership:
Thank you!  We're so happy to hear that everything went well!
Aug 3, 2018
Great
Aug 1, 2018
Never knowing if one can trust a used car salesperson. His story discouraged us from trying to negotiate. There was a bit of a push to buy an extended warranty. Aside from those things, it was a good experience.
Jul 20, 2018
Prompt response with interest to assist me
Jul 10, 2018
Doug was very professional, answered all my texts and tried his best to help me. Unfortunately the car I wanted was sold.
Jun 14, 2018
Great experience
Jun 9, 2018
Communication was fast and courteous. However, they under quoted my trade (NADA), ironically, by almost exactly the difference between their "good deal" and MSRP. Although the overall deal would have been fair, I object to their practice of claiming a discount and making it up on the back end. I would never patronize a business that still uses this business model and strongly suggest you do your homework. If it sounds too good to be true....
1 people found this review helpful.
Mark helpful
Response from current dealership:
We are disappointed to hear that you did not have a more positive experience with us at Criswell Chrysler Dodge Jeep Ram Fiat.  We appreciate your feedback and your comments will be used to evaluate our processes.
Jun 3, 2018
GuruWF91T
Good dealer until the sale is done, then they’re non existent!....I should say that you”the customer” are non existent!
1 people found this review helpful.
Mark helpful
May 7, 2018
Mikkijeep
They contacted me right away and I told them what I wanted and they told me their price which was fair but not what they showed on CarGurus. The $28,847 they showed included incentives for which I did not qualify such as was I in active military service, was I a member of the National Assn. of Realtors, did I currently have a lease and did I plan to finance. None applied to me so the price was not that appealing. I've decided to wait until August to buy the new car and I've told them so.
1 people found this review helpful.
Mark helpful
Response from current dealership:
We are pleased that you found our team to be responsive and helpful.
May 5, 2018
GuruWT25C
I did not purchase but they we're very forward and honest. Good people!
Response from current dealership:
Thank you!  We appreciate that you took the time to post this review.  We look forward to working with you again when you are ready to make that purchase.
Apr 20, 2018
JulesLucy
One of their managers is absolutely awful. Rude and condoscending aren't strong enough words for his behavior. That being said the remainder of their team is wonderful and managed to barely salvage the experience. Left the dealership feeling okay about things, but wish we'd gone to another dealer due to the headaches and hassles.
5 people found this review helpful.
Mark helpful
Feb 28, 2018
Was a fast and smooth transaction, the sales people very professionals, thank you Criswell!!
Response from current dealership:
Rudy, thank you, we appreciate your time in posting this review.  We're glad that our team was professional and allowed you to have a smooth transaction.
Feb 23, 2018
Add a beautiful experience
Response from current dealership:
Thank you.  We are very pleased that you had a beautiful experience with Criswell.
Feb 17, 2018
They were honest up front about not being able to hold the vehicle before we got there. Luckily the truck was still there when we arrived. We got a fair price for our trade and Kerry did a great job getting us into our new truck with financing that worked for us. Great Experience.
1 people found this review helpful.
Mark helpful
Response from current dealership:
Congratulations on your new vehicle!  We are happy for you that the truck you wanted was still available when you got here and that our team provided you with a great experience in acquiring your truck.  Thank you for taking the time to provide us with this feedback.  We look forward to helping you with all of your future sales and service needs.
Feb 16, 2018
Guru5MZBX
Email me back fast
Response from current dealership:
We are pleased to hear that our team provided you with an expeditious experience.  Thank you for taking the time to provide us with this feedback.
Feb 10, 2018
Great customer service
Response from current dealership:
Thank you for the review.  We're so happy that our team provided you with a great experience.  
Feb 9, 2018
Very responsive, great staff... I would give a five STARS, but they were not willing to negotiate the price of the car I was interested in buying.
1 people found this review helpful.
Mark helpful
Response from current dealership:
Thank you for taking the time to post this review.  We're pleased that you found our team to be responsive and helpful.  
Read 57 old reviews
Sep 14, 2017
These guys were AWESOME. Everyone was super friendly and ready to put me into a vehicle. They worked hard to make sure my needs were met and able given the best deal possible.
Sep 14, 2017
Guru9NY83
Car did not have sunroof & DVD player I wanted. Salesman Asked for my cell number so could send me photos of car( none posted online) never received. I read over detail section, did not see sunroof & DVD listed. I emailed him stating they were requirements, if didn't have not interested. Wrote back" no sunroof, DVD player". End of discussion.
2 people found this review helpful.
Mark helpful
Jun 29, 2017
great.
Jun 25, 2017
Julie Lodgeson was amazing.
Jun 12, 2017
The folks at Criswell Chrysler Jeep Dodge was very nice and accommodating. Pete returned all of my email inquiries as well as phone calls. He sent me an email when I was approved for the car loan. When I arrived at the dealership all of my paperwork was ready. He took us for a quick spin and tour of the car before we signed the paperwork. It was a very smooth and pleasant process.
1 people found this review helpful.
Mark helpful
Apr 17, 2017
Email only so far, I have a hard schedule. Forth coming with information and pricing. Nice and pleasant to communicate with.
0 people found this review helpful.
Mark helpful
Apr 9, 2017
Told the sales manager what I could afford. Told them what I wanted to pay. They never called back.
4 people found this review helpful.
Mark helpful
Mar 30, 2017
They were not pushy at all but were very helpful. Chip is a great guy. I would recommend this dealership to any car buyer.
1 people found this review helpful.
Mark helpful
Mar 14, 2017
Boz55
Very professional
Mar 7, 2017
dekuyper
Very pleasant to work with
Jan 9, 2017
jecca76
Frank Fowler returned my message very quickly and answered all of my questions. I've seen the price of the vehicle was lower to start and then raised and now is lowering again so I am hesitant to move further.
3 people found this review helpful.
Mark helpful
Dec 26, 2016
Chip did a great job answering all my questions and was very professional. Even though i did not purchase a vehicle from them they were very courteous
2 people found this review helpful.
Mark helpful
Response from current dealership:
Thank you for the wonderful review Fernando! We're glad that Chip was able to answer all of your questions. While you didn't purchase from us this time, we'd love to get you into a fantastic vehicle the next time you're in the market!
Dec 12, 2016
It was a great experience. I bought the car and am very happy with it.
Response from current dealership:
We're glad you had a five-star sales experience Dunbar! Thank you for your business and your fantastic review.
Dec 10, 2016
Promptly responded to my inquiry.
Response from current dealership:
We appreciate your review Rick. Our goal is to always respond to our customers promptly and effectively.
Dec 1, 2016
The car was sold before we could go to the dealership. It was nice of them to call us to save us from driving all the way.
1 people found this review helpful.
Mark helpful
Response from current dealership:
Thank you for your review Nee. We hope you'll keep us in mind for your future automotive needs!
Oct 11, 2016
Mitreltub
Some fiat incentives had expired when I went in to purchase from car guru ad. They honored the original price posted and we're a pleasure to work with throughout the buying experience!
Sep 8, 2016
Happy with services and support extended, purchased Chrysler 300c
Sep 3, 2016
Good. Had a very good conversation with Criswell.
Aug 27, 2016
Nice people, price is too high.
1 people found this review helpful.
Mark helpful
Aug 25, 2016
Quick response. Deal was not made but honorable service. I would recommend to others.
1 people found this review helpful.
Mark helpful
Aug 25, 2016
Within 30 min. of my request...!
Jul 10, 2016
Excellent. I purchased this car remotely. Everything I asked for to perform my evaluation was provided quickly. Response times to calls and emails were excellent sales and other staff were very helpful and friendly. High sensitivity to getting things right. No negatives in working with Criswell.
1 people found this review helpful.
Mark helpful
Jun 20, 2016
This was the quickest experience i've ever had dealin with a auto dealership. They stayed after hours to accommodate me. While speaking with the GM he spoke genuinely and shared their philosophy of sales. Which I found to be great.
1 people found this review helpful.
Mark helpful
Jun 3, 2016
Not very helpful! Not willing to work with the customer. Took too much time to respond. Save yourself time and effort! Shop elsewhere!
2 people found this review helpful.
Mark helpful
May 29, 2016
The salesman was very constructive without being pushy.
2 people found this review helpful.
Mark helpful
May 5, 2016
Great Experience!
1 people found this review helpful.
Mark helpful
Apr 20, 2016
Price went up by $1200+ on the following after i contacted them about test driving the car .
2 people found this review helpful.
Mark helpful
Apr 12, 2016
UNBELIEVABLE!!!!! Adam was our salesperson and did everything over the phone! Got the price that was more than fair but the service after that was outstanding! Offered to bring the vehicle to us, have it detailed, prepped and put us in touch with a commercial wrap company. Answered multiple calls with questions from my partner and myself. Always courteous and responded immediately. It's been a long time since someone went above and beyond what their job requires. I will send everyone I know to him!
1 people found this review helpful.
Mark helpful
Apr 9, 2016
Very nice and quick
Mar 12, 2016
I bought this van great buying experience no hidden charges price was exactly what it was supposed to be great salesman also
Oct 8, 2015
In constant contact but without genuine pertinent info
2 people found this review helpful.
Mark helpful
Aug 1, 2015
The price was as listed. No surprises or misleading tactics. Great car buying experience. Would definitely recommend.
2 people found this review helpful.
Mark helpful
May 30, 2015
Called right away but it was a holiday weekend and I wasn't going to be around. I found a local car and ended up purchasing.
1 people found this review helpful.
Mark helpful
May 4, 2015
Response time for inquiries was excellent, however online pricing is deceptive, at best. Online prices apply all available incentives, many of or all of which are unavailable to the average purchaser. Actual price ends up being several thousand dollars higher.
1 people found this review helpful.
Mark helpful
Apr 16, 2015
Attention, attention, and attention!
Aug 13, 2014
The best! Bought a fiat from them
Aug 11, 2014
Jon Anderson and the whole Criswell staff were great.
Aug 9, 2014
Great customer service. .....purchased from them.
Aug 4, 2014
Responded, vehicle sold, good dealer
May 10, 2014
zeeman43
Price was not competitive
1 people found this review helpful.
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May 7, 2014
Go see Chip!! Very professional and friendly. Made my first car buying experience a good one.
Mar 24, 2014
Great sales team.
Mar 3, 2014
excellent
Feb 20, 2014
Dealer was not flexible.
1 people found this review helpful.
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Dec 25, 2013
Good service and great place to buy.
Oct 11, 2013
Quick follow up by Ian after initial interest. If dealership were not so far, I think I would definitely fine them an easy place to work with.
Aug 4, 2013
Responded quickly.
1 people found this review helpful.
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May 28, 2013
We very happy and thank u. For big helping us for good price also we love this jeep thank u
May 13, 2013
They did reply, just did not have the right vehicle
1 people found this review helpful.
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May 7, 2013
This was the BEST buying experience we have ever had! Richard returned our call right away and Don in finance was terrific! We drove three hours in hopes we would not be disappointed and we certainly weren't. When we got there Richard was right there to greet us, he had the car washed and ready for us to take on a road test. The price we paid for the car was fantastic. The best deal we found, better than prices from other dealerships for older cars. Richard and Don were very professional. Thanks guys, we will definitely keep you in mind for our next purchase!!!
2 people found this review helpful.
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May 6, 2013
Went in over 5/4/13 and it was an excellent experience. I have bought 20 cars since HS and so I feel I have had a great deal of experience. I met with Tony Gochia (sp?) and he was VERY capable, friendly ,polite, patient and helped me decide on a Fiat ABARTH. As soon as the version I want arrives I will be purchasing one from Tony at Criswell Fiat of Gaithersburg. HIGHLY recommend Tony and this dealership to anyone considering a FIAT.
Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
2 people found this review helpful.
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Dec 17, 2012
The nicest dealership I've ever gone to. They knew I was retired and scared to drive out that far. They sent salesman to come get me, take my old car out to their lot and bring me back in my new car. I also got the payments I wanted.
1 people found this review helpful.
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Nov 8, 2012
Visited their showroom after talking to them. Very professional.
1 people found this review helpful.
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Aug 7, 2012
Outstanding customer service and great truck!
Jun 20, 2012
I had a great experience and the pricing was very good.
Apr 11, 2012
Returned my email very fast and answered all of my questions. Well done.
1 people found this review helpful.
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