Criswell Chrysler Jeep Dodge RAM FIAT

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84 Bureau Dr
Gaithersburg, MD 20878

Sales: (301) 637-3798

Service: (301) 637-3798

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 14, 2017
These guys were AWESOME. Everyone was super friendly and ready to put me into a vehicle. They worked hard to make sure my needs were met and able given the best deal possible.
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Sep 14, 2017
Guru9NY83
Car did not have sunroof & DVD player I wanted. Salesman Asked for my cell number so could send me photos of car( none posted online) never received. I read over detail section, did not see sunroof & DVD listed. I emailed him stating they were requirements, if didn't have not interested. Wrote back" no sunroof, DVD player". End of discussion.
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Jun 29, 2017
great.
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Jun 25, 2017
Julie Lodgeson was amazing.
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Jun 12, 2017
The folks at Criswell Chrysler Jeep Dodge was very nice and accommodating. Pete returned all of my email inquiries as well as phone calls. He sent me an email when I was approved for the car loan. When I arrived at the dealership all of my paperwork was ready. He took us for a quick spin and tour of the car before we signed the paperwork. It was a very smooth and pleasant process.
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Apr 17, 2017
Email only so far, I have a hard schedule. Forth coming with information and pricing. Nice and pleasant to communicate with.
0 of 1 people found this review helpful.
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Apr 9, 2017
Told the sales manager what I could afford. Told them what I wanted to pay. They never called back.
2 of 4 people found this review helpful.
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Mar 30, 2017
They were not pushy at all but were very helpful. Chip is a great guy. I would recommend this dealership to any car buyer.
1 of 1 people found this review helpful.
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Mar 14, 2017
Boz55
Very professional
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Mar 7, 2017
dekuyper
Very pleasant to work with
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Jan 9, 2017
jecca76
Frank Fowler returned my message very quickly and answered all of my questions. I've seen the price of the vehicle was lower to start and then raised and now is lowering again so I am hesitant to move further.
1 of 1 people found this review helpful.
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Dec 26, 2016
Chip did a great job answering all my questions and was very professional. Even though i did not purchase a vehicle from them they were very courteous
1 of 1 people found this review helpful.
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Response from Criswell Chrysler Jeep Dodge RAM FIAT:

Thank you for the wonderful review Fernando! We're glad that Chip was able to answer all of your questions. While you didn't purchase from us this time, we'd love to get you into a fantastic vehicle the next time you're in the market!
Dec 12, 2016
It was a great experience. I bought the car and am very happy with it.
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Response from Criswell Chrysler Jeep Dodge RAM FIAT:

We're glad you had a five-star sales experience Dunbar! Thank you for your business and your fantastic review.
Dec 10, 2016
Promptly responded to my inquiry.
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Response from Criswell Chrysler Jeep Dodge RAM FIAT:

We appreciate your review Rick. Our goal is to always respond to our customers promptly and effectively.
Dec 1, 2016
The car was sold before we could go to the dealership. It was nice of them to call us to save us from driving all the way.
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Response from Criswell Chrysler Jeep Dodge RAM FIAT:

Thank you for your review Nee. We hope you'll keep us in mind for your future automotive needs!
Oct 11, 2016
Mitreltub
Some fiat incentives had expired when I went in to purchase from car guru ad. They honored the original price posted and we're a pleasure to work with throughout the buying experience!
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Sep 8, 2016
Happy with services and support extended, purchased Chrysler 300c
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Sep 3, 2016
Good. Had a very good conversation with Criswell.
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Aug 27, 2016
Nice people, price is too high.
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Aug 25, 2016
Quick response. Deal was not made but honorable service. I would recommend to others.
1 of 1 people found this review helpful.
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Aug 25, 2016
Within 30 min. of my request...!
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Jul 10, 2016
Excellent. I purchased this car remotely. Everything I asked for to perform my evaluation was provided quickly. Response times to calls and emails were excellent sales and other staff were very helpful and friendly. High sensitivity to getting things right. No negatives in working with Criswell.
1 of 1 people found this review helpful.
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Jun 20, 2016
This was the quickest experience i've ever had dealin with a auto dealership. They stayed after hours to accommodate me. While speaking with the GM he spoke genuinely and shared their philosophy of sales. Which I found to be great.
1 of 1 people found this review helpful.
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Jun 3, 2016
Not very helpful! Not willing to work with the customer. Took too much time to respond. Save yourself time and effort! Shop elsewhere!
1 of 1 people found this review helpful.
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May 29, 2016
The salesman was very constructive without being pushy.
1 of 1 people found this review helpful.
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May 5, 2016
Great Experience!
1 of 1 people found this review helpful.
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Apr 20, 2016
Price went up by $1200+ on the following after i contacted them about test driving the car .
1 of 1 people found this review helpful.
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Apr 12, 2016
UNBELIEVABLE!!!!! Adam was our salesperson and did everything over the phone! Got the price that was more than fair but the service after that was outstanding! Offered to bring the vehicle to us, have it detailed, prepped and put us in touch with a commercial wrap company. Answered multiple calls with questions from my partner and myself. Always courteous and responded immediately. It's been a long time since someone went above and beyond what their job requires. I will send everyone I know to him!
1 of 1 people found this review helpful.
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Apr 9, 2016
Very nice and quick
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Mar 12, 2016
I bought this van great buying experience no hidden charges price was exactly what it was supposed to be great salesman also
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Read 27 old reviews
Oct 8, 2015
In constant contact but without genuine pertinent info
1 of 1 people found this review helpful.
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Aug 1, 2015
The price was as listed. No surprises or misleading tactics. Great car buying experience. Would definitely recommend.
1 of 1 people found this review helpful.
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May 30, 2015
Called right away but it was a holiday weekend and I wasn't going to be around. I found a local car and ended up purchasing.
1 of 1 people found this review helpful.
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May 4, 2015
Response time for inquiries was excellent, however online pricing is deceptive, at best. Online prices apply all available incentives, many of or all of which are unavailable to the average purchaser. Actual price ends up being several thousand dollars higher.
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Apr 16, 2015
Attention, attention, and attention!
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Aug 13, 2014
The best! Bought a fiat from them
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Aug 11, 2014
Jon Anderson and the whole Criswell staff were great.
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Aug 9, 2014
Great customer service. .....purchased from them.
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Aug 4, 2014
Responded, vehicle sold, good dealer
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May 10, 2014
zeeman43
Price was not competitive
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May 7, 2014
Go see Chip!! Very professional and friendly. Made my first car buying experience a good one.
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Mar 24, 2014
Great sales team.
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Mar 3, 2014
excellent
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Feb 20, 2014
Dealer was not flexible.
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Dec 25, 2013
Good service and great place to buy.
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Oct 11, 2013
Quick follow up by Ian after initial interest. If dealership were not so far, I think I would definitely fine them an easy place to work with.
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Aug 4, 2013
Responded quickly.
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May 28, 2013
We very happy and thank u. For big helping us for good price also we love this jeep thank u
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May 13, 2013
They did reply, just did not have the right vehicle
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May 7, 2013
This was the BEST buying experience we have ever had! Richard returned our call right away and Don in finance was terrific! We drove three hours in hopes we would not be disappointed and we certainly weren't. When we got there Richard was right there to greet us, he had the car washed and ready for us to take on a road test. The price we paid for the car was fantastic. The best deal we found, better than prices from other dealerships for older cars. Richard and Don were very professional. Thanks guys, we will definitely keep you in mind for our next purchase!!!
1 of 1 people found this review helpful.
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May 6, 2013
Went in over 5/4/13 and it was an excellent experience. I have bought 20 cars since HS and so I feel I have had a great deal of experience. I met with Tony Gochia (sp?) and he was VERY capable, friendly ,polite, patient and helped me decide on a Fiat ABARTH. As soon as the version I want arrives I will be purchasing one from Tony at Criswell Fiat of Gaithersburg. HIGHLY recommend Tony and this dealership to anyone considering a FIAT.
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Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
1 of 1 people found this review helpful.
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Dec 17, 2012
The nicest dealership I've ever gone to. They knew I was retired and scared to drive out that far. They sent salesman to come get me, take my old car out to their lot and bring me back in my new car. I also got the payments I wanted.
1 of 1 people found this review helpful.
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Nov 8, 2012
Visited their showroom after talking to them. Very professional.
1 of 1 people found this review helpful.
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Aug 7, 2012
Outstanding customer service and great truck!
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Jun 20, 2012
I had a great experience and the pricing was very good.
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Apr 11, 2012
Returned my email very fast and answered all of my questions. Well done.
1 of 1 people found this review helpful.
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