Toyota dealerships near me (Newark, NJ)

"Horrible experience. They tried to upsell a car that was being sold at a used car dealer an hour away. The car had clearly been in a flood; it reeked of mildew, which was undisclosed. The salesperson told us we had to drive to a lot "up the street" to see the car. We ended up following him for an entire hour to Elizabeth, NJ. We should have turned around after 5 minutes, but we kept convincing ourselves that the lot was just a little further. After investing so much time, we felt compelled to follow through. However, our intuition was correct; this place is strange and shady, and their practices are deceptive. I strongly advise against buying a car from this dealership."

very friendly and patient explaining everything. and no extra price hidden price.high recommend for buy new and use car at this dealership

Christina, did try to help me get in a car. She was nice and diligent in her pursuit to get me a loan. She stayed in contact with me and I appreciated that the most! The Finance Manager even reached out to me (it could have been an automated contact, but still nice). You can feel good about shopping with DCH.

Buyer beware, especially if shopping from out of town. The dealer was friendly enough through the sale. Started playing weird games, once I agreed to buy the vehicle. Overcharged for taxes with the promise of a refund for overcharges after title and registration were finished. Dealer sent wrong plates and did not send a final invoice (or refund the correct amount). When trying to contact the dealer about the mix up, I could not get a return call. Took calling 3 different sales managers to finally get a call. They did not seem concerned about the mix up, leads me to believe they are incompetent or shady (most likely the second, seems like maybe they did it on purpose). Later found out the car had at least 2 minor accidents, service tech at a different Toyota dealership, pointed them out fairly quickly and easily.... They claimed it was no accidents and fully checked out.... Rear shock was seriously leaking, their service center missed this also, again either incompetent or shady.

Honest, great follow up.

Disappointed that the listed car had been sold over a month ago but was still being advertised, but I spoke in depth with Lila over the phone. She explained the differences in packages and associated costs. She was able to give me a rough idea of what the car I wanted would cost if it came in. I was not expecting such great customer service over the phone. Many dealerships want you to come in so they can give a sales pitch. The only reason I don’t give 5 stars is because the car should have been off the website if sold …..

Dealer has been very helpful