DCH Brunswick Toyota

1504 Route US 1
North Brunswick, NJ 08902

http://dchbrunswicktoyota.com

Sales: (609) 785-3145

Service: (877) 510-0620

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (26)

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OLU

Jul 11, 2017

Larry is a great guy. He ensured I got the car for the price (out of the door price) I received in the internet. Pierre was very helpful, always cheerful. The closer was efficient and nice. Overall, it was a very good car buying experience.

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Response from DCH Brunswick Toyota:

Thank you so much for your kind words. I am so happy to hear that you had such a great experience. Enjoy!

hemesh_parikh

May 24, 2017

They were good in responding but the Camry I was looking was sold

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Response from DCH Brunswick Toyota:

Thank you for the positive comments and I an sorry the vehicle was sold. I do hope you ended up finding the vehicle you wanted. Best of luck!

bernie1954

Apr 7, 2017

I heard from the assistant internet sales rep and from the manager, but the sales rep who was supposed to make the deal did not contact me... I did try to reach out to her, unsuccessfully.

1 of 1 people found this review helpful.

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Response from DCH Brunswick Toyota:

Thank you for your comments. I do apologize for trhe sales rep not getting back to you. It is not something that we practice here commonly. I hope you ended up finding a vehicle that suited your needs. Best of luck!

Raizy

Mar 19, 2017

We made an appointment to see the car. We show up and they couldn't find the keys to the car. They thought the car was sold. Then they found the key and the car was in the auto shop. The auto shop was closed and the car was up on a lift so we drove an hour each way to see nothing. Not impressed.

1 of 1 people found this review helpful.

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Response from DCH Brunswick Toyota:

I appreciate your time in sharing your feedback. I apologize that you didn’t have a positive experience here. We strive for 100% customer satisfaction, and I am disappointed to hear that you didn't experience that standard. I would love the chance to speak with you directly, so that I can apologize and hopefully come to a resolution. Please contact me at 732-798-2747 or email me at locasio@dchusa.com at your earliest convenience. I hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales Manager

mreyes1222

Feb 25, 2017

I was able to visit the dealer and even though the car I originally want was not longer available I was treated with respect and with an honest estimate about the value of the car I want. Sale representatives work together to provide me with the best service and I walk away with a car! Thank you to everyone at DCH Brunswick Toyota

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Response from DCH Brunswick Toyota:

Thank you for the positive review. We are happy to help!

johnfeaver

Nov 2, 2016

This is a clean, efficient dealership with friendly staff. In negotiating the price, my one complaint would be that "Accessories" were only explained verbally, making it hard to figure out what I could do without. When I was with the business manager, the various packages and options for service contracts were clearly laid out in writing. The internet rep, sales guy, and business manager were all helpful and worked together to create a good deal. I feel the price was fair for the car, and they have been very responsive so far with followup questions and concerns.

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Response from DCH Brunswick Toyota:

Thank you for this fantastic review. We so appreciate you choosing our dealership and the compliments to our staff. We strive to provide this service to all customers. Thank you for recommending us and we look forward to seeing you again soon!

Ogbonna111

Nov 1, 2016

Friendly

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Response from DCH Brunswick Toyota:

Thank you for the positive 5 star review.

Nestor

Nov 1, 2016

Dealer responded quickly spoke by email gave me out the door price but to negotiate a better price I need to be there in person

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Response from DCH Brunswick Toyota:

Thank you for the positive review. We are happy to help!

Gloria

Oct 2, 2016

I did not buy my car from here but they called regularly and answered all my questions

Is this review helpful? Yes | No

Response from DCH Brunswick Toyota:

Thank you for the positive review. We are happy to help!

Derek

Aug 27, 2016

We went there asking about a certain car for me, the dealer tried to push a different car on my wife.

2 of 2 people found this review helpful.

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Response from DCH Brunswick Toyota:

Thank you for taking the time to provide us with feedback from your recent visit. I am so sorry to hear about your excessive wait and miscommunication with our inventory of Avalons. I can assure you this was not intentional on our behalf. At your earliest convenience, I would very much appreciate the opportunity to talk with you more about your visit so I can learn more and hopefully restore your faith in us. Please contact me at 732-418-8888 or email me at locasio@dchusa.com at your earliest convenience. Again, I apologize and hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales

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fali

Aug 22, 2016

If I can give negative star I would do it. This dealer not good service. Horibble. Never come back. We go in 20 minutes no one give us offer n helping us.

4 of 4 people found this review helpful.

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Response from DCH Brunswick Toyota:

I appreciate your time in sharing your feedback. However, I apologize that you didn’t have a positive experience here. We strive for 100% customer satisfaction, and I am disappointed to hear that you didn't experience that standard. I would love the chance to speak with you directly, so that I can apologize and hopefully come to a resolution. Please contact me at 732-798-2747 or email me at locasio@dchusa.com at your earliest convenience. I hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales Manager

Fern

Jun 29, 2016

Feedback and communication was timely

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Etienne

Jun 23, 2016

Robert Belpedio called me 5 minutes later but cause of my schedule, I don't have time to go to the dealer.

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Kim

May 12, 2016

DCH provided a car fax and answered my questions promptly. They were honest when vehicle problems were found.

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Brian

May 7, 2016

Hi i purchased a 2009 Bmw x3, clean car good price that's all good. The next day i looked at the spare tire and found that the jack ,lug wrench and handle were all missing. For several days after the purchase tried contacting salesman ,never got a single phone call back.(and still to this day haven't) I've spoke to 2 sales managers and called at least 20 times and now have just a jack and jack handle or lug wrench.( my wife is driving around with a floor jack and a 4way lug wrench just in case she gets a flat, that's not to safe a large heavy jack in the cargo area) Have to say this is completely unexceptable, and not professional. I guess im gonna have to just go and order from local bmw dealer and will have in 2 days. Thank you Brian.

3 of 3 people found this review helpful.

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Hank

Apr 22, 2016

Very very good 100 Percent

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shirley

Apr 10, 2016

I went to see the car. I bought the vehicle. My salesperson was Oberto Torres. I was very happy with their service and I love my new car. I would recommend the dealership very highly.

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CAROLE

Mar 26, 2016

got a phone call immediately after my first contact and received carfax as requested

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Frances

Mar 19, 2016

They were nice, but the car was gone

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Melissa

Mar 11, 2016

It took some time for this dealership to contact me.

1 of 1 people found this review helpful.

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JALGTTMIT

Mar 8, 2016

Very good

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Kim

Nov 10, 2015

very friendly on the phone, just too far away for us

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Daniel

Nov 4, 2015

Good

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Kevin

Oct 30, 2015

very professional and courteous

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Steven

Oct 28, 2015

called right back and followed up Did not have anything I was looking for in my price range

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Susan

Sep 5, 2015

Helpful

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Read 11 old reviews

aderinsola

Jul 29, 2015

They know what they are doing.

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Ashok

Jun 15, 2015

20 sales guys huddling around a desk with no clue on whats going on ..

3 of 3 people found this review helpful.

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Lourenco

Apr 8, 2015

The usual car sales people, except for the salesman, Oberto, who was always there when I needed. Many problems happened after I bought the car, and nobody else cared. Finance managers disappear, receptionist tells you they are not there, then you drive 45 minutes to their dealership, and the guy is sitting at the front desk. Dont expect them calling you to let you know that the bank is requiring copy of this or that. Then, your whole purchase can go south, if you are not on top of it. Temporary plates expire today, and they still dont have my tags. Car was "serviced" at their place, but came with wrong coolant, thermostat had to be replaced after flushing the system at a Jeep dealer (to not to void the factory warranty), and they didnt think it was fair to reimburse me for that expense. Even the windshield fluid reservoir was empty! I hope I dont have to go back for anything else, other than to pick up my plates, driving with the expired temporary... The salesman Oberto deserves to work at a better place, where people tells you one thing, and that really happens. None of their promisses were fullfilled. Where are my plates now guys? I was told they would be in today, after 3:00PM! (Almost 7:00pm now, just called them to check on the plates, and obviously they're not in).

3 of 3 people found this review helpful.

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john

Sep 10, 2014

Attentive & helpful .

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Erika

Aug 1, 2014

If the salesperson stayed off of his cell phone while with customers it would have made the customer feel welcomed

1 of 1 people found this review helpful.

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jay

Jul 15, 2013

initial price was very low so i was expecting surprises when i visited store but everything was upfront. very good experience

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robert

Jun 15, 2013

They called back.

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Pat

May 18, 2013

The sale person was Slow , didn't promptly suggest anything useful

1 of 1 people found this review helpful.

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John

Sep 12, 2012

The dealer salesman at the establishment was very good.not pushy like some salemen.curtious,and rite on top of things, he got the job done.The transactions for the most part were good also.

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Jeanne

Aug 27, 2012

pleased except car had very limited gas so without spending time to allow them to fuel up just able to drive through their lot. Surprised since they knew I was coming in to test drive vehicle.

1 of 1 people found this review helpful.

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mario

Jun 20, 2012

when. I got there CARLOS & GIOVANY(Colombians) they said it wAs sold and it still there why never was showed to me

1 of 1 people found this review helpful.

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DCH Brunswick Toyota