New Rochelle Toyota

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Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota Certified
Used Vehicles, Toyota Tire Center

47 Cedar Street, New Rochelle, NY 10801 - Map & Directions

Sales: (914) 576-8000

Service: (800) 639-4986

Today 9:00am - 9:00pm
(Open Now)
show business hours
Jun 1, 2016
carlrball
0
Professional,polite and responsive people!
May 5, 2016
Gave me wrong information on phone when I called to ask made s trip for nothing

Response from New Rochelle Toyota:

Hi Douglas,

My name is Junior I am one of the Used Car Managers at New Rochelle Toyota. I am upset to hear about your experience at the dealership. I would like to hear more of where the miscommunication was so that I can try and rectify the problem and make sure it won't happen again. I would also like to find out what kind of vehicle you are looking for and see if I can make it up to you. Please give me a call at the dealership (914)576-8000. Thank you and look forward to talking to you.
Apr 17, 2015
All good

Response from New Rochelle Toyota:

Hi Malachy,

Thank you for the positive review, we do appreciate it. Thank you for your business and enjoy your new vehicle. Don't forget about your complimentary 1 year of service, see you in 3 months.

Junior

Old Dealer Reviews

May 28, 2014
Car did not have all the options that were advertised. drove an hour and a half only to be disappointed that the "good" deal wasn't so good. Sales staff was appologetic.
Jul 5, 2013
We ended up buying a Honda Civic there. They were great. We went in, told them our price range and they stayed within our range.First dealer we went to that we didn't feel like they were trying to use a bait and switch. worked with Ramon and he was great!
Jun 17, 2013
Prompt and helpful replies!
Dec 13, 2012
Dealer responded promptly. we ended up buying a different car from them (same model/yr, just different pre-owned unit). They were very nice, but the whole process took about 8 hours, which was ridiculous, especially since we had 2 toddlers with us. But we drove off with the purchased car that day.
Nov 25, 2012
I was contacted promptly by a salesperson, who then followed up by phone and email. The dealership offered a very competitive package, but we ended up going with a car closer to home.

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