Sansone Auto Group

90-100 US-1
Avenel, NJ 07001

Sales: (732) 882-7565

Service: (866) 328-3333

Today 9:00am - 9:00pm
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2014 Hyundai Elantra SE Used Cars in Avenel, NJ 07001

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2014 Kia Soul + Used Cars in Avenel, NJ 07001

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2014 Nissan Sentra SL Used Cars in Avenel, NJ 07001

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2010 Hyundai Tucson Limited Used Cars in Avenel, NJ 07001

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2013 Ford Taurus Limited Used Cars in Avenel, NJ 07001

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2015 Toyota Highlander Limited AWD Used Cars in Avenel, NJ 07001

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Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Attitude Black Metallic Description: Used 2015 Toyota Highlander Limited AWD for sale - $32,903, 25,902 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 26, 2017
They contacted me right away. But I have not yet responded. Currently, Just tired of looking for a vehicle. So I have not contacted them
Is this review helpful? Yes | No

Response from Sansone Auto Group:

Thank you for you review. We are glad to hear that you are satisfied so far, with your experience. We understand how exasperating the car search can be. Let us bear some of the load. We're here to make it as painless as possible.
Nov 2, 2017
Worst expeeience ever amd i didnt even have to go there i was ready to buy a car i saw there and called more than 5 times, got put on hold and passed around to a bunch of people, got hung up on 3 times and when i was told id get a call back it never happened so i called a 6th time 2 days later and same ordeal again and the lady i spome to originally who owed me a call back didnt even know what i was talking about. Terrible place buyers go elsewhere. Very unproffessional
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sansone Auto Group:

We are deeply sorry to hear about your experience. We want to be sure that our customers are treated with the utmost care. We'd like to hear more about this experience. Please email us at Social@sansoneauto.com. We'd like to make this better for you; if not possible, we'd like to make sure that this never happens again.
Oct 21, 2017
Truckmoney69
The best
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sansone Auto Group:

Thank you for your review. We would like to hear more about your experience with us. Please send us an email at Social@sansoneauto.com, providing us with all the details of your experience.
Oct 16, 2017
Horrible horrible experience!! I was asking the last week on 10/11/2017 for the jeep 2015 for 25,991with mileage 65,959 they said still available need to came & see the jeep , drive all the way down to the dealer 30 min from my house , when i get there they told me is sold ; very very disappointed!! And today 10/17/17 the ad is still here! Why this dealer is unprofessional lying to people to go and offer a diferent car !! Don't do this to the people !! Unprofessional!! All the sites shouldn't let this dealer ad they cars ! Is interesting this dealer is big ! Why they need to lie to brind people!
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Sansone Auto Group:

Vehicle availability is a variable that is difficult to control. However, we'd like the opportunity to change that for you. Please send us an email at Social@sansoneauto.com, with more information on who you spoke with as well as salesperson and manager, if applicable. We will do our best to turn this around for you. Here at Sansone, we pride ourselves on having the best variety, so that our customers aren't limited to 1 single vehicle.
Oct 6, 2017
Very bad dealings with this dealer. Went there on first visit to look at truck and I did like. Salesman very nice. i was told it was a certified toyota with a 100k warranty. i was told toyota financing rate was 2.9 to 4%. I was told my trade in would be the kelly blue book dealer trade in rate of 12.5k. i didnt have the truck with me for appraisal, so i had to return a second time. The second visit was strange. They took my ford truck in for appraisal, about 20 min later they asked me what i wanted for the truck, i stated "what we agreed on 12.5K" i had the kbb printout on my phone. the dealer stated they would give me no more than 9k. Then they wouldnt go below the asking price of 23991.00 and then came back with a finance rate of 7.5% with very good credit. And the best part, NO WARRANTY, not a certified toyota, but could purchase one for 2k to 2.5K additional. i buy cars every couple of years and this was definitly strange. So i left the dealer and now my search goes on. not a comfortable purchasing envirement. They seem like they cared less to make a sale.
12 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Sansone Auto Group:

We are deeply sorry to hear about your experience here in our showroom. We'd like the opportunity to make this experience a more pleasant one for you. If you could provide a bit more information; we will make sure that your experience with us is nothing less than satisfying. Please send our management team an email at Social@sansoneauto.com. In your email, please provide us with specific showroom and Salesperson name, so that we may rectify this as soon as possible.
Sep 21, 2017
GuruDHH7C
They did their due diligence ny following up but I read so many bad reviews on them I decided not to do business with them. I have no time to worry about being ripped off. I only do business with someplace I trust.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 26, 2017
Very good
1 of 5 people found this review helpful.
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Aug 23, 2017
It was bad experience the sales staff was very unfriendly, lies and they make promises they can't keep , and I went there three occasions first they can't find the vehicle, twice can't find keys for the vehicle, one of them said oh sorry I will call you back when I find the vehicle keys and he never did. Well I know now never to go to unfriendly dealership.
10 of 10 people found this review helpful.
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Jul 28, 2017
Good conversation and looking forward to hearing from them about when the 2013 Huyndai Tucson will be available.
2 of 3 people found this review helpful.
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Jul 26, 2017
Good
1 of 4 people found this review helpful.
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Jul 25, 2017
Car had mechanical issue with engine not sure if it was the injectors engine sputtering salesman agreed he felt engine issue i told him to bring down price 1000 would not go down in price i told him if he brings it down i would be responsible for the repair of engine 11,500 was my final bid with issue the person who makes the decision on price would not go down so i walked away i have purchased before from sansone 2 cars . 1 only 4 months ago but still they have no customer loyalty was a wasted trip paid tolls from ny for nothing .......sansone work with your loyal customers better
9 of 9 people found this review helpful.
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Jul 24, 2017
Guru9N15G
Horrible follow-up and not professional. I received one email from them letting me know the vehicle was available. I later called and explained that I would like to purchase soon and see the vehicle once they had it ready for viewing. The salesperson told me she would have to talk to her manager and I never heard from them again except for an email asking whether I was interested in purchasing a vehicle.
7 of 7 people found this review helpful.
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Jul 15, 2017
Daniel Campbell
Internet team reponded , quickly...... Had me drive there. 1 hr away from my home, to find out I could not purchase the truck. It was in service, sorry you will have to wait. Went home and got a text from a salesman. Truck was sold. Someone else bought the truck. How is the cash offer at asking price get beat? Sansone auto mall
11 of 11 people found this review helpful.
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Jul 10, 2017
Guru91S11
Got a prompt response but could not go there
1 of 2 people found this review helpful.
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Jun 13, 2017
Great customer service. Everyone was very nice, Professional and very helpful.
2 of 5 people found this review helpful.
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Jun 11, 2017
I contacted the dealer ship about this car, was told it was it was not available yet and would be put on a list to be contacted. Very much was excited about this car. Also went ahead and gathered all needed documents and scheduled an appointment. The day of the appointment I was on my way to the dealership from Brooklyn,NY and called to double check I had everything needed. Only to be told that the car was sold "late last night". The woman on the phone was very rude and did not seem to care that I was already on my way or that I should have been one of the few people on the "waitlist" to be contacted. Very unprofessional, never received any contact after that to even see any other options for other Hyundai Veloster.
13 of 13 people found this review helpful.
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Jun 2, 2017
Guru7R5D
Verry friendly
1 of 5 people found this review helpful.
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May 26, 2017
The experience was what you would expect from professionals. Dealer took the time explained to me how to purchase my car and what was expected from me on my end. Everything at this time is in order. Hopefully tomorrow if everything goes well I will be the owner of this Mustang. Hope this helps
0 of 4 people found this review helpful.
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May 17, 2017
GuruHPNW
Swift response but will not negotiate price of the vehicle
3 of 4 people found this review helpful.
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Apr 9, 2017
colorado44
Quick response
1 of 9 people found this review helpful.
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Mar 10, 2017
Salesman was honest. Couldn't get deal done, car was priced too high for market. Everyone was fair, honest, & straight forward.
6 of 8 people found this review helpful.
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Jun 14, 2016
Exelente servicio
2 of 9 people found this review helpful.
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Read 8 old reviews
Nov 24, 2015
they were professional and made me feel quite comfortable in doing business with them. all my concerns were handled and I would recommend anyone looking for a car to check them out.
1 of 4 people found this review helpful.
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Sep 2, 2015
These guys put a vehicle on here for 5/6000 below list price just to entice you in, then it is up at full price - check the latest . . . . .
22 of 22 people found this review helpful.
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Apr 9, 2015
They were ver curteous in helping me to see if this vehicle was in top condition for purchase
3 of 4 people found this review helpful.
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Oct 7, 2014
Cars completely over rated and over priced; only care about themselves.
3 of 3 people found this review helpful.
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Oct 5, 2014
Liars trying to sell junk. Sales staff and sales manager were not knowledgeable of the car they were trying to sell. Car was not 'certified - pre owned' as salesman stated. Car was not properly prepared for sale. Communication with sales staff was very flawed. Manager gave no real assurance of processing refund within a timely manner. Financing department disagreeable and suspect for lack of knowing the rules. They couldn't believe the terms of the loan that I could get elsewhere.
6 of 6 people found this review helpful.
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Jul 20, 2013
My experience with Sansone Auto Mall...I had a particular car in mine..it was somewhat more then I had to spend...my salesman work very hard and worked a miracle foe me and my husband..ThankYou soooooomuch! ! !
Is this review helpful? Yes | No
Apr 8, 2012
They were nice but They didn't have the car we liked was sold
1 of 1 people found this review helpful.
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Aug 30, 2011
This vehicle does not exist. It is a ploy to lure victims into their establishment under the prentice the they will test drive this car and possibly own it. Once you have driven numerous miles to get to this establishment, Sansone Rt 1; you are told to wait awhile, 15-20 mins. while a representative go get the keys. He then comes back telling the Sales Manager that there is a problem, the car is not on the lot. An telephone exchange enacts between the sales manager and someone else while the sales manager pleads with this person to tell him and only him where the vehicle is. Of course this produces nothing favorable. You are then pursuaded to purchase something else if you are that weak. Dr. Connie Crawford Unsatisfied Patron
7 of 7 people found this review helpful.
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