Island Dodge Chrysler Jeep Ram

1239 Hylan Blvd
Staten Island, NY 10305

Sales: (347) 535-4083

Service: (888) 928-4495

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 7, 2018
Daytona98
Excellent job on answering all of my concerns & question !
Is this review helpful? Yes | No
Nov 5, 2017
GuruZ95VV
One of the best car dealers,best follow up, never run of patience,no trace of any pressure,they look at your needs as they see theirs and that's a good customer relation
Is this review helpful? Yes | No
Aug 2, 2017
Guru9STWG
My experience was pleasant, it was an all day process but I felt comfortable, and not pressured or rushed into my purchase. My sales rep Pedro listened to my needs and what I wanted which was awesome
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 22, 2017
Awesome experience, purchased vehicle as offered. Easy transaction.
0 of 1 people found this review helpful.
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Apr 21, 2017
They responded promptly.
0 of 1 people found this review helpful.
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Apr 11, 2017
It's nothing to describe everything was excellent go there and you will see ask for Jim he will make so easy for you to buy a car
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Island Dodge Chrysler Jeep Ram:

Thank you so much for your review!
Please let us know if we could ever be of any assistance.
Apr 9, 2017
colorado44
Quick response
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Island Dodge Chrysler Jeep Ram:

Thanks for the review!
Mar 6, 2017
Internet contact quoted one price then salesperson quoted another price not even close to initial quote. Appears that there is no communication between Internet Sales and floor salesman at all. Salesperson quote was also much higher than what I'd received from other dealerships.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Island Dodge Chrysler Jeep Ram:

We're very sorry that happened. Please email me at mfarrell@islandautogroup.com I'd like to resolve the issue. Thank you
Feb 11, 2017
We did test drive Honda Pilot 2014 but the cars had some repairs to be done. Sales Associate told us that he would arrange for the repairs and we could come next day or two after speaking to him and finalize the deal. We called several times but sales associate, sales manager, CFO.. nobody ever responded. We do not know till date what happened.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2017
Purchased a pre-owned Jeep Wrangler from Island Chrysler Jeep Dodge Ram and the experience was very good. The sales manager, Crystal, exceeded my expectations in answering my questions and making sure all of the details with the car were taken care of before final purchase. The vehicle was exactly what I was looking for, ready for test drive when I arrived, no hidden "prep" fees and Crystal even delivered it to my home.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2016
This dealer was an absolute nightmare I have never been so insulted as well as embarrassed in my life. After calling to see if the truck I originally was going to look at was still there when I arrived they tell me it was sold 2 days ago. Then try to sell me on a White 2016 Ram after I had signed the papers and put the truck under my insurance 20 mins later they come back and tell me white is no longer available and Red was all that was left. These people kept me on my only day off and sold me a car they didn't even have then tried to give me one I never wanted. I can't wait to talk to management about how horrible they treated me.
17 of 19 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2016
Made a deal, once sitting down in financing, deal was different. They did try real hard to recover sale, canceled deal.
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Island Dodge Chrysler Jeep Ram:

We're very sorry to hear that! I would love to speak with you about this experience. When you get this message please give me an email at mfarrell@islandautogroup.com
Jun 24, 2016
My rating will go up if a get the truck I want from them haven't closed deal yet
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 22, 2016
While I was at the dealer(Island) I met Matthew who assisted me to check a vehicle that I was interested in buying, he answered all my questions about the vehicle and did not push me into any deals that I did not want to do. He was a real professional.
3 of 5 people found this review helpful.
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Apr 2, 2016
Awesome.
0 of 3 people found this review helpful.
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Mar 28, 2016
Car is still listed on CarGurus, but in fact was sold before we called.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2016
Made an appointment to see the Durango. It was confirmed three times that the vehicle was there. Traveled almost 2 hrs to get there. Called 30 mins prior to arrival saying I'll be there and to check on availability of the Durango. Manager said it was available. I arrive at the dealership and manager had said that someone else sold it 2 hrs before I get there and not willing to work with me on getting another Durango.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Jan 31, 2016
Drove 2 hours and vehicle was not available.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Read 1 old review
Oct 24, 2015
Nice people,not pushy
1 of 4 people found this review helpful.
Is this helpful? Yes | No

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