Honda Of Staten Island

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

1232 Hylan Blvd
Staten Island, NY 10305

Sales: (718) 720-1100

Service: (718) 720-0075

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 20, 2017
Quick, polite and friendly.
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Feb 4, 2017
Safari_3235
went to look at car, they did not have ready for me to test drive, scheduled drive 2 days later, i called to verify, they said it was sold
3 of 5 people found this review helpful.
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Dec 7, 2016
never wast your time with this dealer, they are very dishonest people. they post a nice car with very good price, when we called them, they confirmed the car is still available, but when we got there for test drive, they told us th car is just sold
9 of 10 people found this review helpful.
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Nov 14, 2016
The sales rep "Al" was very patient and professional throughout the visit. He went above and beyond to try to earn my business but unfortunately we were not able to come to a deal at the end which was not his fault. We had a pleasant experience.
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Nov 5, 2016
Super poor, they utterly lack customer service. Inflexible with negotiating pricing. Small show room and lack of dealer desk and chairs, you stand and negotiate. Plus, dealers are waiting outside the dealership waiting to poach you.
4 of 4 people found this review helpful.
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Aug 3, 2016
Confusing replies on if the truck advertised is or isn't available. It could be the typical dealership games with a new vehicle in short supply but not sure, so three stars for now
3 of 3 people found this review helpful.
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Jul 27, 2016
They got back to me in a very timely manner and were very courteous and helpful.
0 of 1 people found this review helpful.
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Jul 20, 2016
The dealer showed no interest in making a sale and sales rep did not make any effort to work with me as a customer.
2 of 2 people found this review helpful.
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Jul 5, 2016
I spoke on the phone with Raymund Vaelnzuela, he gave me what I thought was a fair price. I went to the dealership, drove the car, and shook hands. We did the deal without any signature until the end. I highly recommend this dealer, and strongly suggest people seek out Raymund.
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Apr 2, 2016
Very poor in helping me learn as much as possible about the car I liked. Also, no follow up , no interest in seeing if I was interested in the 2012 GT
1 of 1 people found this review helpful.
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Mar 22, 2016
The salesperson added over $1800 (almost 20%) in various "transaction" fees (before sales tax) to the advertised vehicle price. This included a "banking fee" even though I clearly stated that I planned to buy the car with cash. When I asked to provide a written breakdown of the various fees and explain the purpose of each, the salesperson flat out refused. At that point I walked out. Don't waste your time, this dealer cannot be trusted.
10 of 10 people found this review helpful.
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Jan 21, 2016
They called and didn't have what I was looking for.Very cool on the phone.
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Dec 20, 2015
The internet price is before the destination charge added.
5 of 5 people found this review helpful.
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Oct 25, 2015
I have bought 7 Hondas over my life. Never from here and most likely won't return. 5 hours of around and around. Paperwork was all wrong when I arrived to pick it up. They gave me the wrong info for the insurance company. Fought me on everything. When I asked who it was financed thru, the sales person couldn't figure it out as it wasn't on any of the papers. Then there was Names spelled wrong. Didn't want to give me proof of the warranty (used car). The only saving moment was when on of the managers came over and handle all My questions and gave me what I needed. Overall a poor showing for Honda brand.
4 of 4 people found this review helpful.
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Read 5 old reviews
Sep 5, 2013
Worse dealer on earth, don't even try to go to this one. This is my story: I saw a car in Internet and contacted the Internet manager, who told me the car was available, I told him I was in another state so be sure I wouldn't wade my time and money but he assured me the car was there. Just before leaving there I contacted again and talked to a girl who rechecked for me and told me the same: the car is available, so I got there 3.5 hours and talked to a person, I explained him about my appointment to see the car, this one told me right away, sorry that car is not available, that one was sold couple days ago, but then I saw the car, he then told me somebody let some money deposit for it, so he couldn't sell it to me, you can imagine how I was, then I got and idea, call the dealer from right there, just to check and for my probably "surprise" the person who took the phone call checked and rechecked for me and told me: sure you can come the car is still available, nobody has paid anything for it, if you come today the car will be your. Then I told her I was outside in the parking and somebody told all the bulls. She told would send somebody to help me, somebody that I never saw, the only people I saw was some guys like jokers. They don't respect people, nobody deserve this. Hopefully somebody read this review and others in Internet and don't waste their time and money if coming from another state, like my case.
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Jun 4, 2013
Over priced for the car.
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May 10, 2013
This Internet sales girls had no idea what was going on. They told me the car was still available, and when i spoke to the finance guy and an actual salesman the car was sold. Filled the online credit app out and online appraisal for my trade and they never even received it, thank god i didn't take the 2 hour ride. I purchased the car from a real reputable Honda dealer .
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Apr 14, 2013
I showed up to see a car i was told was there and car was in "service" Made a second appointment and car was not on the lot eventhough it was a short ride there and it clearly not cleaned or serviced. They quoted the 2010 toyota for 11,995 and eventhough suggested some flexibility at first they lost the sale by insisting to their adverstized price.
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Mar 10, 2012
Poor response to E mail. questions. I had to phone to get answers but the person I talked with was less than professional. The overall experience was negative
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