Honda Universe

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

1085 Ocean Ave
Lakewood, NJ 08701

Sales: (888) 546-9720

Service: (866) 415-9593

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 18, 2017
Good initial contact but they soon forgot about me. After reaching back out to them, the service was much better, although the vehicle was sold in the meantime.
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Oct 19, 2017
fella3
Very good
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Apr 17, 2017
Overall a pleasant experience with Honda Universe.
0 of 2 people found this review helpful.
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Mar 19, 2017
Hazel2016
It was great...
0 of 2 people found this review helpful.
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Mar 7, 2017
They had a good deal on a Fiesta ST. When I contacted them about it, they had added a $989 delivery inspection fee, a $200 VIN etching fee (which they lied and claimed it was for safety), and an obnoxious $600 dealership fee.
14 of 14 people found this review helpful.
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Jan 20, 2017
The dealership was very responsive.
0 of 4 people found this review helpful.
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Aug 28, 2016
excellent experience.....
0 of 4 people found this review helpful.
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Mar 26, 2016
received carfax as requested by email and followed up by phone calls
0 of 1 people found this review helpful.
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Mar 5, 2016
Polite, prompt and helpful. Made the purchase easy.
0 of 4 people found this review helpful.
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Jan 3, 2016
Responded when I contacted them. Courteous and caring staff, and made offers to meet us at our final price. Called after the sale. Great experience!
0 of 1 people found this review helpful.
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Response from Honda Universe:

We are so happy to hear you had such a great experience! Thank you so much from your friends here at Honda Universe!
Read 16 old reviews
Dec 9, 2015
Got in touch; kept me informed.
0 of 1 people found this review helpful.
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Response from Honda Universe:

thank you for a great review! We are glad you were kept informed! If you need anything in the future please reach out to us from your friends at Honda Universe!
Nov 12, 2015
Overall great buying experience. Sales person Greg Levine is the best among other sales guys.
0 of 1 people found this review helpful.
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Response from Honda Universe:

Thank you so much for your input and for such a great review from your friends here at Honda Universe!
Jun 28, 2015
Absolutely amazing experience
0 of 1 people found this review helpful.
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Jun 26, 2015
Made me drive an hour from home to test drive an specific car and when I got there car was already sol after they told me it was still available, make me waste time and gas and they wanted me to try another car, no fear.
4 of 4 people found this review helpful.
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Dec 31, 2014
Added about 5 -6 grand in unexpected fees.
1 of 1 people found this review helpful.
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Oct 10, 2014
The dealership answered in a timely manner, but the car was sold out already. What a bummer!
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Sep 17, 2014
I actually got a better car from them. Great customer service
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Jul 20, 2014
I was treated with extreme courtesy by salesman although I did not buy the car....he was not pushy and didn't try bait and switch sales tactics that another Honda dealer did.
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Jun 23, 2014
Didn't update website, vehicle had sold. Salesman seemed nice enough but never followed up.
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Jun 21, 2014
Excellent experience, no high pressure selling, I would recommend salesman and dealership.
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Mar 14, 2014
Car was as described. Some scratches were apparent on bumbler but they fixed. Good experience. Bought this car.
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Dec 17, 2013
Very hard to reach by phone. No one answered sales line. Operator was rude when I asked for someone in sales. Vehicle had already gone to auction, but was still listed in inventory. Purchased vehicle at another dealer.
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Dec 11, 2013
looks awesome just gotta respond
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Aug 20, 2013
I was interested in a 2003 Malibu with very low miles they were selling. When I told them I was a retired Service Manager,they told me they were wholesaling the car and it was no longer available.The took it off CarGurus,but it is STILL for sale on their website.Strange.
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Apr 17, 2013
Immediately responsive.
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Aug 24, 2012
Satisfactory
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