DCH Academy Honda

We had a hassle free experience. We went with an internet offer price. I recommend the dealer.

The experience was awful. We liked the car after initially viewing and test driving the car on Tuesday night this week. Then, we went back on Friday night with our Honda Odyssey to get it appraised in consideration of trading. We waited very long because the first appraiser "miscommunicated", so they had to have another person appraise it. In my opinion, it was just a tactic to keep us there longer. Anyway, the worse part about it, is when we began to negotiate the price of the car, they immediately raised the price by nearly $3,000 after claiming that the car had some protective interior and exterior coating applied and window etching. This was very misleading and dishonest sales tactic, so we left. It was very unfortunate, because the salesperson, Armando, seemed like a very nice and decent individual who was being made to follow these dishonest sales practices by his management. We have already shared (and will continue to share) our poor experience with friends in person and all throughout our social media channels in the weeks and months ahead.

I actually own a dealer so I can be a harsh critic. There was a disconnect between the internet and sales department, but was quickly ironed out. Megan was great at her job. Sanjay was also very good, and a real hustler. We are happy with the CR-V we bought. Travelled almost 2 hours, but it was worth it.

We had the best experience here. Agustin Rivera attended to us and was very helpful he made sure we didn't leave without the car. Getting us the best deal possible, speaking to his manager on our behalf and was very friendly. They also provide coffee, hot chocolate to make you comfortable. I absolutely recommend them. I look forward to doing business with them in the future.

Excellent

Quick and profesional response . I,m seriously thinking to do bussiness with them .

good experience, friendly people nice to deal with them

Responsive to questions. I requested additional pictures of underneath the car and the roof, and they provided them timely. Good service.

I got to the dealer the car was sold that's what the sales person said. So I saw other vehicles but not to my Liking. Good dealer they where willing to work any deal with me

They had exceptionally handled the enquiry and we are going to see the car this week to agree the price, negotiate the trade in price & close the deal.

Excellent dealership: from sales rep to general manager. They are five stars dealership

very fast to email you.

Jasvinder who handles the online sales was very professional

Not willing to negotiate, so I went to another dealership and bought the same year, model and options and mileage and saved $3,700.

Excellent! Followed up with an email to me immediately and are very helpful.

They helped me get a lease when I thought I couldnt. Thanks for all your help Jason S.

Good not pressured

Great people

They called to tell me my appointment was cancelled because the vehicle I was looking to purchase was sold the day before which was nice it keep me from driving about a hour for nothing.

Eric Nunez my sales consultant very help full new a lot about the car took his time to explain everything to me and very help full and David Mazurek the business manager also very full got my loan and plates that day. And the car is great. I will buy from them again .there was no pressure with them I felt like family. They are all friendly thanks again guys great dealing with you

Great Service

My sales rep was a wonderful but dealerships are funny oh we can help you oh we can help you they give you no choice and your back to square one is there any dealership that is willing to help I don't think so

Dealer was very responsive and did so in a timely fashion. There were some bogus add-on fees (upholstery protection, nitrogen air in tires, etc) that added up to $1300, they removed half of these fees and the car price was still very good. Overall satisfied with experience.

After appointment, went to dealer yo look at/buy a car the car. NO sales available at appointed time. No car available to see. Explained to me the manager took the car for test drive and need to come back timorrow, if want to see the car. THE WORST CAR DEALER!!!!

Sanjay was very welcoming. While we were at DCH Academy Honda, we were comforted with how knowledgeable Sanjay was about the car. We can see his dedication to his work. Thx you Sanjay for making our experience worthwhile and informative :)

I did get a email saying they receive my information , and they are going to get back to me.. that it. I don't think i will buy from any of the Dealers.

very pro-actice and energetic. Great marketing and selling team.

Contacted by two different people who didn't know if the other contacted me or not... they didn't seem to be on the same page when reaching out to people. Then this happened----Hey just wanted to let you know I came by today to looked at the Subaru.... I walked in and was treated like a third class citizen.... And somewhat blown off..... I was directed to a third person who stated was his first day in the used car area.... And although he was as pleasant as he could be... He seemed a bit confused when he was asked to take the potential sale.... In the end I looked at the car but was left with such a bad taste about the whole thing that I just told the salesman I'll think about it.... I understand I'm just one person and certainly don't have any effect on your business.... But no one should walk in to your dealership and immediately feel as I did

Everyone was nice and easy to work with. I would definitely use them again.

Dealer called back that vehicle was already sold. Like it or not, it wasn't available. After looking elsewhere, I ended up buying a 2009 pilot from this dealer. It was certainly more than the '06 I originally wanted, but at no point did I feel any pressure to buy. Eddie Moy, the salesperson, was friendly and professional. I had a little hiccup with financing, but the managers were accommodating. Overall, this is a good establishment. I hope the car lasts problem free..

Very nice salespeople! Would recommend them.

Excellent dealership

Very efficient I recommend it

very good 5 star rate

Purchased Car Negociated Price Pushy Closer I felt overcharged for after product Would not do business again

Lisa was very nice. I spoke to her on the phone.she stayed in touch by e mailing me. My daughter purchased a vast here a few years ago and she was very pleasedwith the dealership

The salesperson that I was assigned had 3 other buyers she was working on financing with. We were kept waiting, and them she walked is to the car, pulled it out, and asked if we were going to pay cash or finance. She was rushing and pressuring us - she didn't seem the least bit concerned about my needs.

They contacted us promptly but we had already found a vehicle to purchase elsewhere.

My experience was a waste of time with the dealership "playing a bait and switch" with their misleading advertising. I drove 1.5 hours and was willing to buy the vehicle for cash. They created several obstacles and were more interested in financing the deal to make extra money. Anyone who visits this dealership should be made aware of their dishonest and misleading business practices. I would not recommend this dealership to anyone!

I call to see if the vehicle was still there, when I got there they stated the vehicle was sold for days a go Not good wasted my time.

Very helpful

Good

good

Quick email response on a Sunday

They advertised low ball price and when I emailed yet again they "had a deposit". Games. Been through same thing with them before. Not worth time to deal with.

Great service & very knowledgeable, friendly Sales personnel.

I didn't get back to them as no longer interested

Positive experience ended up purchasing vehicle from this dealer at a great price.

quick response and follow up. I decided it wasn't practical for me to deal with dealership in new jersey

Purchased a Used 2012 Honda Civic from this dealership. While I believed I received a good deal, sales staff was helpful and friendly, some questionable details came out about the vehicle as we were closing the purchase and were not disclosed up front. While the vehicle was certified, I would have concerns purchasing a used vehicle from this dealership unless you do your homework.

The dealership contacted me to notify me that the car I was interested in had been sold. It helped me avoid a wasted trip.

Very professional . They called to tell me car was sold and they did not have the make and model I was looking for but if a vehicle came in they would call me.

The vehicle that my mother purchased basically sold itself. The selling agent was very helpful, but not knowledgeable about the vehicle. As for the manager, he wasn't very willing to negotiate.

Good people at DCH.....best experience i had purchasing a vehicle