Westbury Toyota

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Express Lube, New Owner Events, Rent A Car, Presidents Award, Parts
Center, Toyota Certified Used
Vehicles, Toyota Tire Center

1121 Old Country Rd
Westbury, NY 11590

http://westburytoyota.com

Sales: (516) 350-5599

Service: (516) 279-1582

Today 9:00am - 9:00pm

(Closed Now)

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Sales Reviews (14)

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Mark

Sep 22, 2017

They quoted me a price for a stripped down vehicle, not the one I asked about. An extremely clumsy try at "the bait and switch".

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Gaye

Sep 7, 2017

good

1 of 1 people found this review helpful.

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Verstil

Jul 16, 2017

Good job

1 of 1 people found this review helpful.

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Andrew

May 21, 2017

Very good sale staff. Friendly, courteous and flexible. I would deal with them again.

2 of 2 people found this review helpful.

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Girl1

Apr 23, 2017

I have not visited yet. Very persistent and upbeat contacts.

1 of 1 people found this review helpful.

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PW117

Feb 19, 2017

Was watch you call a bait and switch. Called up about a preowned vehicle. Was assured it was in stock. Got there and was told it was sold in October when iwas there two weeks ago and saw it.

7 of 7 people found this review helpful.

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Homes777

Jan 18, 2017

Dealer responded several more times than I wanted, can't delete the emails?

3 of 3 people found this review helpful.

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Speedster_1211

Jan 15, 2017

answered all questions quickly

1 of 2 people found this review helpful.

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Dip

Nov 12, 2016

Good

1 of 2 people found this review helpful.

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Oct 20, 2016

price advertised on cargurus was not their best price they could actually sell the car. Had a 2016 Prius Two ECO for $20,518 but quoted me on phone/email ~$22,700, said ad was a "misprint". Seems like bait & switch by advertising a good/low price but when you contact them they can't offer what they advertise, but now they have your contact info

9 of 10 people found this review helpful.

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Dwight

Sep 24, 2016

I was warmly greeted on entering the showroom. Their flexibility on pricing was indeed surprising. Even though my purchase was a used vehicle they were committed to making sure I was satisfied with everything.

1 of 1 people found this review helpful.

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Greg

May 12, 2016

Pleasant and not pushy.

1 of 1 people found this review helpful.

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james

Apr 24, 2016

Car sold day be for - good communication

1 of 1 people found this review helpful.

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Lyndsay

Dec 1, 2015

I never went to Westbury however they did contact me after I said I was interested in the 4Runner. Too far of a distance to travel to.

2 of 5 people found this review helpful.

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Read 8 old reviews

comfort

Jul 8, 2015

The price was too high for a 2007 used toyota.

1 of 1 people found this review helpful.

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Bill

Dec 6, 2014

immediate response

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Response from Westbury Toyota:

Bill... We apreciate your interest in Westbury Toyota, although curious as to your rating. If there is something that we can do to rectify a situation & receive a five star rating, contact me @ your convenience. Steve Silverstein BDC/Sales Manager 516-333-3100 or ssilverstein@westburytoyota.com. Thank you

jose

Nov 22, 2014

Absolutely horrible experience here with. Everyone from the salesman to the front desk lady were rude and just horrible. I will never buy a car here and will tell everyone I know the same.

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Response from Westbury Toyota:

Jose, we are very sorry to hear that your experience was not a positive one. We pride ourselves in doing the right things for our customers. Please contact me to discuss the situation that occured & allow me the opportunity to rectify this. Thank you. Steve Silverstein BDC/Internet Sales Manager
@ 516-333-3100 -or- ssilverstein@westburytoyota.com

Mark

Nov 10, 2014

Got the Bait and Switch from them. I drove an hour and 10 mins for them to tell me this car was sold "an hour ago" when I contacted my sales agent both 1 hour and 1/2 an hour before arriving. They then tried to sell me on some other car they were trying to push off the lot. I walked away feeling dirty from having had any contact with this dealership.

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Response from Westbury Toyota:

Hello Mark, & thank you for the opportunity to respond to your displeasure. I would appreciate either a phone call or email to discuss your visit to my dealership, & what I can due to rectify the situation. Thank you. Steve Silverstein, BDC/Internet Sales Manager @ 516-333-3100. ssilverstein@westburytoyota.com

Dami

Sep 12, 2012

They are very professional, customer oriented and knowledgeable

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Catresea

Sep 9, 2012

Excellent customer service, fair price. I love my 2009 Rav4!

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Michael

Dec 22, 2011

Quick service and very nice people in the sales dept. but wrong information about the vehicle I purchased.

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carbuf

Aug 30, 2011

The worst! I'm giving them one star only because there's no choice here less than one star. They never call you back. They don't know what they have in their inventory. Some sales people don't know anything about cars! They showed me a used car that had so much rust underneath you couldn't get the underneath spare tire off. They won't budge on price. They lie: we agreed to a price on the phone, but when I got there and test drove it, they insisted on the original price and wouldn't come down at all. Trust me. Don't go there for a car. I'll walk rather than buy from Westbury Toyota.

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