RAM dealerships near me (Silver Spring, MD)

Very friendly and help full. Special Gerado was making a great job.

I found the car that I wanted and I worked with a salesman who sent me pictures and asked me if I could come today. I told him that was an out of town buyer but was willing to place earnest money down and come within a week. He stated he needed to check with his manager, and this was on a Sunday. I made arrangements to travel to pick up the car for that Friday. I sent two or three follow ups requesting if I could send money without a response. After no responses, I received a phone call on Monday afternoon stating the car had been sold. There was no apology or response to my request to send money. I was not impressed with the customer service experience at Darcars Chrysler. The least they could have done was clearly communicate with me, clear communication goes very far in the customer experience. As a result, I would not recommend buying from the dealership.

Angel was the best sales person. She worked to get me the absolute best deal. If you get a chance to work with Angel, Jump On The Opportunity!

So far so good.

Miguel Lizama was straightforward and very helpful. Overall pleasant experience.

Steve in Used Cars confirms an appointment with me to come in and sign the paperwork at 2:00 pm on a Saturday for a used jeep. As I am driving and on the way from 45 miles away in Virginia, he texts me and informs me that someone else is purchasing the vehicle. Nevermind that Steve was not available on Friday (the day before) when I came in to test drive the vehicle and said "it would be best to wait for me since I know everything going on". Obviously something better came along and he failed to keep a commitment to me. BAD BUSINESS PRACTICES. I called to speak to a manager TWICE about this, and no one will call me back.

Very accommodating. Answered all questions. Took time to get all requested information. Very pleasant to deal with. He made sure the car was fully checked over before leaving.

They were very helpful thru the whole process