Hyundai dealerships near me (Chicago, IL)

Told me they wanted an additional $4000 for add ons and then wasted everyones time by dickering for every penny. Played too many games and I just don't feel good about the experience.

The one-star for the "sales manager". Didn't say hi or hello. Presented the Out The Door quote with incorrect tax calculation. Lied to the customer that the dealer doc fee was mandated by the government. Lied to the customer that the vehicle had gone through inspection and no warning light or error codes should be found. When the customer noticed the warning light and found 6 error codes, the customer asked what the dealer could do about those error code to ensure vehicle's safety. The "sales manager" ignored the customer's inquiry regarding the error codes. All four tires have less than 5% of tread left. When the customer asked whether it would be a safety concern or not, the "sales manager" replied that Napleton's Valley Hyundai does not replace tires on used vehicles. There's nothing wrong with the brand nor the salesperson. But I can not recommend Napleton's Valley Hyundai due to their "sales manager's" questionable integrity and professionalism.

Justin was great speaking to on the phone. Jill has also reached out through text! Hoping to find something there. Thank you

Good response and follow up.

Good follow up!! I will reach out when I’m ready though

I messaged them through the CarGurus app asking them when they were going to post pictures of this vehicle it was 27 days and no pictures have been posted yet got back a response from a woman in customer service telling me they were all backed up and posting pictures would happened soon, I responded with yeah it would take like 5 minutes with a cell phone you had it for sale on here for weeks but no pictures got back it is not for sale we do not sell vehicles till they have passed our extensive inspection. We will let you know when it's for sale and when the pictures are available. I've heard nothing back since and the pictures I think there's one.of them I'm not sure they're that vehicle though but it said clearly for a while now in their ad that all inspections were done they just aren't much for posting pictures and I'm just not much for going down there and looking without pictures I'm handicapped and it's hard for me I explained that to her too. That's all I know.

Knowledgeable, friendly, informative, kind, great people! Thank you

This dealership is a joke. I was told, and can verify, that no vehicle drives off their lot without a $1300 protection plan (door edge guard, locking lug nuts, nitrogen filled tires and an automotive theft insurance. They haven’t even received the car. They don’t have to put all that crap in there…. Also they listed the car at msrp, then when I talk with them the price goes up $3,000 for a market adjusted price. Pretty lame.

Even though we did not purchase here, the salesman was very friendly and helpful.

Great professional